Cadillac of Novi

This dealership is the best! The staff is amazing, highly recommend! I will never go anywhere else! The staff is amazing, highly recommend! I will never go anywhere else! More

I leased a vistiq from this dealership and everything and everyone was TOP NOTCH. If you are looking for a cadillac - look no further! Cadillac of Novi is the place to do business everyone was TOP NOTCH. If you are looking for a cadillac - look no further! Cadillac of Novi is the place to do business More

Even though I did not purchase my 2026 Cadillac Vistiq from this dealership due to the vehicle had sold and U needed a vehicle immediately. I had the pleasure of being introduced to Matthew Burrell my sho from this dealership due to the vehicle had sold and U needed a vehicle immediately. I had the pleasure of being introduced to Matthew Burrell my should have been salesman. Matthew was very honest and trustworthy compared to the two other dealerships I had dealings with. I believe in honesty and definitely will be looking to purchase my next vehicle from and to refer friends and family to. More

Sidney Snyder is by far the best salesperson I have ever dealt with. He is polite, he listens, he is over the top helpful!!!! I am so pleased that I have had the opportunity to work with him. Thank you Cadi dealt with. He is polite, he listens, he is over the top helpful!!!! I am so pleased that I have had the opportunity to work with him. Thank you Cadillac of Novi for employing,him and making my experience with your dealership the best!!! More

Brought my car in for a 9:30 appointment. Was supposed to get a rental car. Waited 2 hours for it. When I picked up my brand new Cadillac it had a big dent in it. Took 3 weeks for the service Was supposed to get a rental car. Waited 2 hours for it. When I picked up my brand new Cadillac it had a big dent in it. Took 3 weeks for the service manager to contact me. It's not 2 months later and still not resolved. Horrible service. Will never take my car there again. More

Thanks Matt Lee, I had a very pleasant experience for buying the XT5 through him, he is very patience, friendly, and helpful. I had a very easy transaction, buying the XT5 through him, he is very patience, friendly, and helpful. I had a very easy transaction, More

5 Star service in sales and service here. My husband and I will only do business with Cadillac of Novi! My husband and I will only do business with Cadillac of Novi! More

You have to pick your sales consultant wisely. I’m a 3 time returning customer and will not be back. 1 out of the 3 sales consultant was good. The last two experiences were so bad and to make mat I’m a 3 time returning customer and will not be back. 1 out of the 3 sales consultant was good. The last two experiences were so bad and to make matters worse they won’t take accountability. It’s so discouraging to see old school sales tscktics. Just be honest. More

Big thanks to BRANDON THOMPSON for another excellent experience leasing a 2025 CT5! Brandon, your friendliness, patience, and expertise, along with your can-do attitude are requisite qualities in custo experience leasing a 2025 CT5! Brandon, your friendliness, patience, and expertise, along with your can-do attitude are requisite qualities in customer service that will keep me coming back. Having the car delivered to the house the same day by MATT LEE was so helpful and much appreciated. Matt was professional and adept at teaching me all the technological intricacies related to the new car. He even offered to set up the home remote garage door feature. I couldn’t ask for better service. You two guys are top notch! --Bob O. More

I’m really impressed with the improvements made over the passed 4 years. Great team passed 4 years. Great team More