Cactus Auto

We had been looking for a used car for a couple of months, and visited this dealership twice, and Cris helped us each time. He was friendly and patient and was happy to let us wander around the lot months, and visited this dealership twice, and Cris helped us each time. He was friendly and patient and was happy to let us wander around the lot on our own, as well as he went out of his way to show us cars that had just come in but weren't ready for sale yet. There was never any pressure. On our second visit we found a car we were very interested in and he allowed us to take it overnight to test it out. There is really no other way to know if you are really going to like a car. We decided to buy the car and he was helpful with all the paperwork and so on. Cactus Auto has a wide selection of cars and we would definitely recommend them and Cris. More

Even though I was not able to get the coupon, I was pleased with the experience I had, in looking at, test driving and the purchase of my new car. pleased with the experience I had, in looking at, test driving and the purchase of my new car. More

Their no pressure sales people listened to my needs and got me the best car for my situation. I have bought my last 3 cars at this location! I always get a fair price on my trade ins and have never experie got me the best car for my situation. I have bought my last 3 cars at this location! I always get a fair price on my trade ins and have never experienced any pushy tactics from the staff. I went to cactus auto last because I knew they were going to be the best! More

Were able to qualify me with no problem and good cuastomer service! They were polite and it didnt take long to get an answer from. cuastomer service! They were polite and it didnt take long to get an answer from. More

I needed to purchase a vehicle for my son to use at college. Looking for something reliable that would get him back and forth from Phoenix to Tucson. I looked at several cars at several dealerships a college. Looking for something reliable that would get him back and forth from Phoenix to Tucson. I looked at several cars at several dealerships as well as a couple private sellers. I brought a couple cars over to my mechanic at BrakeMax (love those guys in Oro Valley - Rick and Leroy) and the cars were not up to the cut. Then After scouring the internet I found a nice looking Ford Mustang that had decent miles. I contacted Chris and made an appointment to look at the car. When I got there, he grabbed the keys handed them to me and let me go take a 30 minute test drive. I liked the car so asked if I could bring it to my mechanic at BrakeMax 30 minutes away. He handed me the keys again and I was off to see the mechanic. At BrakeMax when they saw the car they told me that many times a Mustang is modified by a young guy and 99% of the time the modifications are not good for the car. But after they spent an hour digging in every nook and cranny of the car they came back and told me it was in EXCELLENT condition. I told my BrakeMax guy the price Cactus was asking, he did a little research and said it was a very fair price. Chris was great to work with and I highly recommend him and Cactus. I can tell they take great pride in their products as well as developing relationships with their customers. I could not be happier! More

Frankie was great. He was not like the old time car salesman. Their was absolutley no pressure to buy and anything I wanted was available. They also offered different options of the same type of car. salesman. Their was absolutley no pressure to buy and anything I wanted was available. They also offered different options of the same type of car. He was the perfect person to see. Go see Frankie!!!!!!!! More

Xander was excellent in helping me sell my vehicle. Overall, the experience was made to be understandable and enjoyable. Further, the process was quick and considerate in terms of their offer. Thanks Overall, the experience was made to be understandable and enjoyable. Further, the process was quick and considerate in terms of their offer. Thanks More

Earlier I left a negative review because Jeff took $200 and left no record of it so Cactus Auto would not refund my money. My husband just called and let me know that Cactus Auto called him and said they a and left no record of it so Cactus Auto would not refund my money. My husband just called and let me know that Cactus Auto called him and said they are going to refund the money and make things right. Thank you Cactus Auto for making things right, especially to the one who took the time to do the research and find that there was proof that we had paid the money. Thank you. More

I had been referred to Cactus Auto by a friend. I spoke to Zander and Zander put me in contact with Jeff. Jeff was easy going , He asked about my situation and found what I was looking for. Jeff did a grea to Zander and Zander put me in contact with Jeff. Jeff was easy going , He asked about my situation and found what I was looking for. Jeff did a great job, Quick, courteous and friendly. Good luck to Jeff, and I will absolutely Refer Cactus Auto and Jeff to friends and family. More

I went to Cactus Auto after having tried dozens of car dealers as well as even after purchasing a car and pretty much getting burned. Not even two days after getting the car I had the check engine light c dealers as well as even after purchasing a car and pretty much getting burned. Not even two days after getting the car I had the check engine light came on so I returned the Audi and was again without a car. As a single mom of two who lives in Oro Valley but works locally in the town of Tucson I was beyond stressed and annoyed at this point. Xander emailed me the same day all of this was happening and it was a sigh of relief that he was still wanting my business and willing to help me out as much as possible. He referred me to see his sales agent Frank whom that day stayed open later than business hours to get an application started for my cosigner after we had accidentally mistaken Cactus Jack and Cactus Auto for one another. I immediately after only about half a day got approved for a car! There were a few very minor things needing fixing on the car but Frank has been very quick to help and resolve the problems. These people here at this dealership might actually be the nicest group of people I have encountered at ANY dealership, even the fellows I didn't work directly with were still warm and very friendly! I definitely will return when I am able to make a larger purchase in the future! More