Cactus Auto
Tucson, AZ
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435 Reviews of Cactus Auto
The vehicle supposedly had a safety inspection & passed. While driving it home I realized that the brakes were bad. I took it to my mechanic the next morning to have the brakes inspected. The fro passed. While driving it home I realized that the brakes were bad. I took it to my mechanic the next morning to have the brakes inspected. The front brakes needed to be replaced & the back brakes needed to be cleaned. When the back brakes were opened, so much dust flew out that I could tell that the Cactus Auto mechanic hadn't even inspected them. Since he supposedly inspected the front brakes & gave them a "pass" I decided to have my mechanic do the work. I didn't feel that the dealer's mechanic was qualified. Coincidentally, the heater fan motor went out on the way to my mechanic, so I had that replaced while there. Gary was great to work with - he understood the situation & was able to get us a reimbursement of 50% for the brake work. Gary is a very responsible & honest salesman, but he shouldn't have to worry about the safety of the vehicles he sells. The mechanic should do his job properly so that Gary can do his. And, the customer shouldn't have to immediately have work done on a vehicle that has supposedly been inspected. More
I met Frank Valle on the Cactus Auto car lot. I was walking to the dealer from two blocks cause my car had finally blew up after 159,000 miles. Frank was polite, friendly, and listened to my wants and walking to the dealer from two blocks cause my car had finally blew up after 159,000 miles. Frank was polite, friendly, and listened to my wants and needs. I currently do not have a job so I used my income tax refund to by a car cash because I couldn't finance. I was surprised that they had over 200 cars and around 20 of them under my budget ($5500). Frank found out exactly what I needed and he narrowed it down to 2 cars. I drove both of them and chose one. I didn't feel pressured to buy and left the dealer feeling like I wasn't taken advantage of. Frank called me a few hours later to make sure I didn't have any questions or concerns about the van. I will defiantly recommend Frank to everyone I know who want a car. More
I was very pleased with the service at Cactus Auto. Eddy was very helpful and answered all my questions. I especially like that there was "no pressure" to buy. Everyone was friendly and professional. Tha was very helpful and answered all my questions. I especially like that there was "no pressure" to buy. Everyone was friendly and professional. Thank you Eddy and Reg for great customer service. I would recommend Cactus Auto to anyone. More
Reg at Cactus Auto was so helpful. This was the 3rd car we bought from Reg, 2 for us and one for our son. This last was a 1 ton GMC crew cab. Somehow Cactus is able to find the cars and trucks with lower m we bought from Reg, 2 for us and one for our son. This last was a 1 ton GMC crew cab. Somehow Cactus is able to find the cars and trucks with lower miles on them than what you see at other used car lots for car of the same year. More
We are very pleased with our purchase and service we got at Cactus. Cris was very friendly and helpful with all of our questions and needs. We would definitely refer Cris and Cactus to family and friends. at Cactus. Cris was very friendly and helpful with all of our questions and needs. We would definitely refer Cris and Cactus to family and friends. More
Gary went out of his way to help my husband and I get into a vehicle that would suit our family. Frank was wonderful in helping us get together all the paperwork we needed for the purchase. into a vehicle that would suit our family. Frank was wonderful in helping us get together all the paperwork we needed for the purchase. More
This is the fourth vehicle in a row that I have purchased from Cactus Auto over the last 7 years. Each time the staff at Cactus have been courteous and helpful. Because the vehicles always have been in exc from Cactus Auto over the last 7 years. Each time the staff at Cactus have been courteous and helpful. Because the vehicles always have been in excellent condition and competitively priced, I haven't had the need to haggle with them over price in my experience. They have always been quick to respond to any inquiries, and addressed any cosmetic or mechanical issues with the vehicle to the best of their ability. I highly recommend them. More
My wife and I do NOT enjoy shopping for a used vehicle; in this case a pickup truck to tow our medium size travel trailer . Fortunately, Cactus Auto had several vehicles to choose from that met our needs, in this case a pickup truck to tow our medium size travel trailer . Fortunately, Cactus Auto had several vehicles to choose from that met our needs, and there were not any clunkers on the lot. The pickup truck we purchased should last us a good number of years. For value the truck exceeded any we saw elsewhere. Our salesman Gary Privratsky has been working in the automobile retail business for over a quarter century. He knows automobiles and he knows customers. Gary was patient with us and advised us in making, what so far seems to be, the right decision. More
My husband and I have purchased and traded our cars in with Cactus Auto a few times now. We continue to go back because we have faith in the qualty of the used vehicles we purchase and know that the serv with Cactus Auto a few times now. We continue to go back because we have faith in the qualty of the used vehicles we purchase and know that the service is always top notch. We also get our cars serviced from Cactus Auto and BMW X5, Toyota Tacoma, and now a Lexus RX 350. The quality of mechanics and trust in their work has us always coming back. Thank you Cactus Auto!! More
I was very impressed as to how Mr. Parra was so willing to go out of his way to get me what I needed for my situation. He was very friendly and positive. He tried very hard to get me at the price that wa to go out of his way to get me what I needed for my situation. He was very friendly and positive. He tried very hard to get me at the price that was reasonable for me. He had all the paperwork in order ready for me to sign once we agreed on the terms. He was very up front and realistic and was very helpful and eager to let me test drive all the vehicles that I was interested in. Great salesman and very dedicated to his mission. Thanks Mr. Parra and Cactus Auto! More