Cable Dahmer Kia of Lawrence

Tried to charge me a diagnosis fee on a check engine light. Second time check engine light. Guess what. It just came on again the next day! Unbelievable. If I would have paid I would be outraged and s light. Second time check engine light. Guess what. It just came on again the next day! Unbelievable. If I would have paid I would be outraged and still am. Stay away from this service department. More

Rachel was absolutely awesome and a pleasure to work with. She was quick and did not waste any time with taking care of business with. She was quick and did not waste any time with taking care of business More

a minute ago New If I could give zero stars I would complaints filed with BBB, Kia corporate, FTC, as well as social media as well as NHTSA, next up will be local media I am outraged and have been a lo complaints filed with BBB, Kia corporate, FTC, as well as social media as well as NHTSA, next up will be local media I am outraged and have been a loyal Kia customer for years, you should be ashamed of yourselves 2021 Kia k5 73,000 miles and has been in service more times then I care to count most recently in September for yet again wiring issues with driver side turn signals not working and saying check turn signal, as well as my car shifting so hard it will jerk you or not wanting to shift at all! I was assured these issues had been fixed but yet here we are yet again and when I contacted service on several occasions now all of a sudden my warranty doesn’t cover it but was then told if I paid 189.99 then he would pull it in and get it covered by my warranty, so now you blackmail your customers as well shame on you, then just today I learned of a recall from 2025 regarding my gas tank, yet I was never notified or made aware of this despite all of my service trips, this is absolutely unacceptable and will take this as far as necessary to gets this resolved, take some accountability and do better More

I loved working with Meagan. She was a no nonsense person and transparent and honest. The rest of the staff were awful and unethical. Of course, it was all after I bought the ca She was a no nonsense person and transparent and honest. The rest of the staff were awful and unethical. Of course, it was all after I bought the car that I saw it all in hindsight. Signing my name to documents that were possibly not that important but enough that they gave themselves all happy smiles and my initials at the end. I questioned them and got the run around. I WOULD NEVER BUY FROM LAWRENCE KIA AGAIN AND SINCE THE SAME STAFF ARE THERE - THEY CAN'T BE TRUSTED. Except Meagan. She was great. More

UPDATE regarding my recent vehicle purchase. Upon receiving the title and attempting to register the vehicle, I discovered that the vehicle sold to me as "new" was previously owned and is, in Upon receiving the title and attempting to register the vehicle, I discovered that the vehicle sold to me as "new" was previously owned and is, in fact, a used vehicle. Despite this, I was charged the full MSRP. I have informed the dealership of this discrepancy, but they have not taken any steps to resolve the issue. Please be advised of these sales practices regarding advertised "new" vehicles at this location. ___________________________ My recent experience with this dealership I would like to caution other potential buyers. If you choose to purchase a vehicle here, I strongly recommend keeping all communication in writing via email or text. In my experience, verbal agreements regarding price, interest rates, and monthly payments were denied once I arrived onsite. Furthermore, be prepared for numerous "required" fees and charges that are added both during the initial agreement and again during the financing process. I also found it unprofessional that the purchase paperwork was not provided in person, but was instead emailed for me to handle myself. If you choose to purchase upon delivery, please conduct a thorough walkaround. I was informed by the sales associate that damage had occurred during the detailing process, and the dealership has made it impossible to get the issues resolved. I have reached a point where I must handle the repairs myself. Additionally, obtaining the vehicles title for registration in my state has been an unnecessarily difficult process. I will not be returning to this location for future purchases or service, nor would I recommend this dealership to anyone else. Based on my experience, this establishment deserves a far lower rating than what this site will allow. More

I loved working with David. It is obvious that he cares about his employees and values his customers. He made the process smooth, fair, and easy. He enjoys his work and that It is obvious that he cares about his employees and values his customers. He made the process smooth, fair, and easy. He enjoys his work and that was felt throughout the process. More

We drove all the way from Texas. This dealership had the vehicle we were looking for, and the hospitality and ethics. All around great service! This dealership had the vehicle we were looking for, and the hospitality and ethics. All around great service! More

My husband an I found a 2025 Chevy Traverse LT at Cable Dahmer Kia in Lawrence, Ks. I inquired about the vehicle online and decided I had gotten all the information I needed over the phone, it was time for Dahmer Kia in Lawrence, Ks. I inquired about the vehicle online and decided I had gotten all the information I needed over the phone, it was time for a test drive. We ended up coming up late the night of March 23rd. We made it about 6pm and they close at 7pm. We were there negotiating til nearly 10pm. We finally got financing taken care of and since their detail crew was gone for the day they asked us to come in the next day to pick it up. But with our schedules we weren’t able to plan for pick up until the following Saturday, March 28th. The day came and we were both excited. Our first “new” vehicle. Something we as a couple have worked very hard towards. Including saving for, watching our spending so our credit scores wouldn’t be effected, even budgeting to make sure we were set for insurance on such a new car. It was a big day for us. Picked it up, got it home, and it was finally time to get it personalized to drive. It took some time figuring out all the buttons, but with each app on the dash I kept getting an error. That I needed a connection. WiFi. Onstar… My husband tried to connect our Sirix XM to the car but kept having trouble also. Even the Sirix woman on the phone tried to help us troubleshoot and she could only recommend calling Onstar. So I did. We went through the steps, I made sure the vehicle was in direct line to the sky so she could send me a signal to my car. …. Nothing happened… So then she says I need to call my dealership and they need to do a diagnostic test. So the weekend past and first thing Monday Morning I send a text to our salesman from Cable Dalmer Lawrence. An he says he will get with his Service Manager and get back to me. I said okay, and I wait. Later he responds with that the next day (Tuesday March 31) I was to take the Traverse to the Cable Dalmer Topeka dealership to have a diagnostic test done. So I asked, “I just take it up there? I don’t need an appointment?” And he assured me they knew what was going on. So Tuesday morning 8:45ish I pull into Cable Dalmer Topeka. Walked in, had no clue who I was looking for. Until this young man came up and asked if he could help me. So I start in with the whole story. He says we don’t have anything in the system. And we have no loaners available. He said he would talk to his manager and see if he knew anything. Came back, no one at the Topeka Branch knew I was coming. I was embarrassed and frustrated. I showed him my text were my salesman from Lawrence sent me and said they knew I was coming. He said I would have to make an appointment and come back in a week. Being left with no help from Lawrence Kia, I set up an appointment, I set up for a loaner. And I left with nothing being done. Once I got to the car I was furious. I called my husband and explained what had happened and he told me to get ahold of Garry (Lawrence) and see what was going on. And once I got there I text Garry. Told him exactly what had happened and he responded with he was going to talk with his service manager right then. Asked who I had been talking with in Topeka, a that he was trying to figure out what happened. I told him I had set up the appointment. And that I had also told them that my second keyphob wasn’t working. So he added that to my ticket also. So the day of my appointment came. I got the traverse dropped off, and picked up my loaner.(Topeka) calls me and says I need a whole new Onstar Module replacement. That’s out of stock. 🤬 and they have no eta on when it will be available. I’m at the 30day mark and no one at Lawrence will respond. 🤬 I will never recommend this dealership. Worst experience!! Buyer BEWARE!! More

I purchased a vehicle from Cable Dahmer, and it was quick and easy. The whole deal was pretty much completed even before I went into the dealership. From the sales team of Jessica Jacobs and Garry Kennedy and easy. The whole deal was pretty much completed even before I went into the dealership. From the sales team of Jessica Jacobs and Garry Kennedy to David Bierwirth and even Meagan in finance. It all went well and I will be recommending them to anyone looking for a vehicle. More