Cable Dahmer Chevrolet of Independence

Took my vehicle in for some maintenance and asked for a loaner vehicle expecting it to take at least 5 hours but to my surprise it was done in a couple of hours. loaner vehicle expecting it to take at least 5 hours but to my surprise it was done in a couple of hours. More

It has been a please since purchasing a couple years ago. When we are ready for a new one we will need another one we know where to go. When we are ready for a new one we will need another one we know where to go. More

Very pleasant, easy going and the paperwork was done all online with ease. Very satisfied! online with ease. Very satisfied! More

Bought a car from them with a cracked windshield. They said they'll call me when it comes in. It's been 4 weeks since I bought the car and it's still cracked. I've called at least 6 times and I've be They said they'll call me when it comes in. It's been 4 weeks since I bought the car and it's still cracked. I've called at least 6 times and I've been told each time that "it should be in in a couple days." I believe they are banking on me forgetting about it. Also, don't believe the price you see online. They add in close to $3,000 for stuff you didn't agree to but it's their "Cable Dahmer Advantage." I won't buy another car from them. More

They will tell you anything you want to hear to get you to buy a car, but will not follow through, even with written proof in an IOU that was signed during contract. when you follow up they will tell you “ to buy a car, but will not follow through, even with written proof in an IOU that was signed during contract. when you follow up they will tell you “maybe you don’t remember.” No, I remember because these changes were the only reason I bought this car, and 100% wish I would have walked away! More

I came Cable Dahmer in Independence, only to see a specific car and intent to look only. I met Abby, her smile could clear up a stormy sky. She has a beautiful personality and energy to match. Abbey a specific car and intent to look only. I met Abby, her smile could clear up a stormy sky. She has a beautiful personality and energy to match. Abbey asked the right questions, didn't feel pushy or rushed. I came in to look at 2019 Chevy Malibu in Paciific Blue. I knew the color was what I wanted. She had us test drive the car right away. She told us the history (CarFax) and items done by their shop. The Malibu drove smooth. I felt excitement (I WANT) in the pit of my stomach. Abbey listened to my concerns (price, miles and few minor cosmetic issues) and went to work seeing if there were other vehicles available near us. There were a few, but, none of the gave me the same feeling. Abbey could see this and took my list of concerns to her Mgr. She conveyed perfectly what I wanted, willing to pay and expectations. There wasn't a ton of haggling. We completed the deal and I couldn't be happier. I've been driving the car about 3 weeks now. I have zero regrets and Abby even check in on me. One additional thing while working on my deal, Abbey was helping 3 additional customers that day. Although I was there for quite awhile. It didn't feel nearly as long. Abby always, che ked on us and kept us in the loop of steps that were be made. She is xxxx good at multitasking and I just want to say, "ABBEY THANK YOU!" This was the best car buying experience I've had in the 25 years I've been driving. More

Brought a new 5500 and have had a problem with the four wheel drive since day one. Also bought the 5 year oil change plan. I've told them every time I've been in about the issue. They always tell me the wheel drive since day one. Also bought the 5 year oil change plan. I've told them every time I've been in about the issue. They always tell me the are booked out and can't fix it. I made an appointment three weeks out and get there today to find out they don't have me in. Cooper tells me that they don't fix four wheel drive by appointment that I need to leave my truck with them 3 to 5 days and they will try to look at it. Even states that's how it's been done since he has been there (7 years). All the while talking louder and over me any time I tried to talk. I left the service department and went to find my salesman (Aaron). He wasn't there today, but did answer my phone call later. Went back to service and talked to a manager (Rich Frost) and another adviser (Taylor Swager). Now they are going to get the oil change, the broken gas cap, recall, and diagnose the four wheel drive issue done. Promised to call me before 3pm. I called back at 3:29 to check in. This time Taylor talked over me and acted like I was irritating him, but did tell me that a tech was looking at it. He called me back at 4:53 and informed me they had to get a part and would start working on it in the morning and might be done by lunch, again talking louder and over me one two many times. CUSTOMER SERVICE is HORRIBLE! Marty I hope this reaches you personally We do a lot of business through Chevy...............BAD look for you as We are expanding fleets of trucks. Mike 2023 Chevy 5500 More

Shady sales/pricing/fee practices on used cars. I obtained a written offer for a used vehicle at Cable Dahmer through Sam's Club Auto Buyers Club. The offer was signed by a Cable Dahmer sales ass I obtained a written offer for a used vehicle at Cable Dahmer through Sam's Club Auto Buyers Club. The offer was signed by a Cable Dahmer sales associate. When I called the dealership to arrange the purchase, they indicated they would not honor the written price, because it was from a 3rd party website (despite the fact that the offer letter was signed from Cable Dahmer). After multiple calls/emails, eventually, they agreed to drop the price on the vehicle very close to what the original written offer was. However, they then attempted to add on a $1,400 in fees, including a $890 "3M and Nitrogen" fee, which they said was to put nitrogen in each of the tires, and for the 3M door edge guards and cup guards. When I explained I didn't want or need the "3M and Nitrogen" they claimed the service was already done to every car on the lot. If that is true, then include it in the price of the car you are selling, don't add it as a separate "Fee" after the customer has already negotiated a price on the vehicle. Overall, very shady sales/pricing/fee practices. Stay away from this dealership. More

I appreciate the excellent, and competent service I received from Cable Dahmer. I had terrible service from Molle Chevrolet, and am so thankful to now find a dealer that knows how to care for a new Ma received from Cable Dahmer. I had terrible service from Molle Chevrolet, and am so thankful to now find a dealer that knows how to care for a new Malibu. More

Yucky yucky yucky! I would not advise getting your GM vehicle serviced here. They never fixed the recurring issue, and it eventually caused engine failure. Then they re I would not advise getting your GM vehicle serviced here. They never fixed the recurring issue, and it eventually caused engine failure. Then they replaced it, and guess what....it locked up again in less than seven miles. Do not get service here, and buying a car there sucks as well. Go anywhere but Cable Dahmer. More