Cable Dahmer Chevrolet of Independence

I had a rather unpleasant experience here. I found car that they had listed online and went in to look at it. The car was a two year old smaller SUV. The salesman I worked with was very nice. I found car that they had listed online and went in to look at it. The car was a two year old smaller SUV. The salesman I worked with was very nice. Although he did not seem to know a lot about the car I was looking at, which wasn't that big of a deal as I had done a lot of research on the model before coming in. After test driving the car, I was given a price by the sales manager that was $8,000 above what they had listed it online and $4,000 above what I could have bought a brand new one of the same package. They also kept asking me about what I wanted my monthly payment to be and how much I had for a down payment, which did not make any sense because I was financing with a personal loan through my bank and would be paying them cash for the vehicle. We went back and forth several times and finally they gave me a cash price that was $4,000 above what they had it listed for online and around the same price I could buy a brand new one. They also insisted I sign the little scratch paper next to the offer as we were negotiating, which I found infuriating because it felt like they were trying to manipulate me into agreeing on the spot to the price on the paper. They kept insisting I could save money if I financed through them, but I would have never been comfortable with that, and I explained that I have a personal banker that I have known for years and trust. Overall, the process seemed dishonest and shady. I ended up going somewhere else to purchase a vehicle. Even if the price would have been right, my gut was telling me that I could not trust them. I would just suggest to anyone buying a vehicle here to do extensive research on the models you are interested in, what they are worth, and know what you want before going in. More

Mike Nelson needs to except the word NO. They found a better deal for me. Paperwork brought to me to sign. That was 11-30-2022. This is 12-6-2022. I just called to get a copy of it sent to m They found a better deal for me. Paperwork brought to me to sign. That was 11-30-2022. This is 12-6-2022. I just called to get a copy of it sent to me by mail. Nelson asked me more than 2 times. Is there something I am looking for. I had to say more than once. I want a copy of what I signed on November 30. I guess I will see if I get it or not. More

I bought a car at this dealership in June of 2020. It was new but had 4000 miles on it. Was told I would have 3 years or 36,000 miles, which meant 32,000 miles for me since it had 4,000 on it. Now It was new but had 4000 miles on it. Was told I would have 3 years or 36,000 miles, which meant 32,000 miles for me since it had 4,000 on it. Now I find out I don't have the 3 years either! They flat out lied to me! I also signed up for the "pay ahead on oil changes for 5 years" because they said I could use that at any GM Dealer if I had to move (I didn't think I would be in the KC area for 5 years). Now I want to move and I found out it only works at their dealership, so I am going to lose out on that as well. This dealership is a disgrace. More

It took 3 weeks to get my truck in for an oil change - had to be worked into their schedule - not mine - price increased from $85 the last time to $109 this time - was told the price of oil went up - how had to be worked into their schedule - not mine - price increased from $85 the last time to $109 this time - was told the price of oil went up - however looking at past oil changes, the price of the oil was the same as previous times - was not pleased with the service department - have used Cable Dahmer service since 2004 - bought several vehicles from them - will probably check around for service departments. More

I have never in my life been so disappointed in a business. I went in for a simple oil change and tire rotation. If I didn't care about keeping my vehicle a certified Chevrolet used car. I could have business. I went in for a simple oil change and tire rotation. If I didn't care about keeping my vehicle a certified Chevrolet used car. I could have done it myself in my driveway with just a floor jack, jackstand and socket set in just an hour. But instead it took 3 hours of my day by taking it to a so-called professional service center. Then charged me $202.00 dollars for that 3 hour oil change and tire rotation. I definitely will be going to a different Chevrolet dealership from here on out. I purchased my vehicle from Cable Dahmer Independence and had my 1st service there. But after this 2nd service I will not be taking it back there for it's 3rd service. I will also let all my friends and family know that they would be better off going to a different Chevrolet dealership. Due to their poor customer service and the poor excuse they gave me for why it took so long. Which had nothing to do with my vehicle. If you value your time and money this is not the place for you. More

I purchased a car in Feb 2022. I was told different prices for the vehicle. Salespeople put add-ons on the car I was not aware of. Very Dishonest Deceitful. My total price was 10,0 I was told different prices for the vehicle. Salespeople put add-ons on the car I was not aware of. Very Dishonest Deceitful. My total price was 10,000 more than what was shown to me. I also didn't get to see any paperwork from the finance guy I was given a flash drive. I didn't find out about the price until the bank called to tell me the payment was higher. I called back to the finance manager and she said there was nothing she could do I had signed all the papers and I should have looked at them. I told her I didn't see any papers. The finance guy had a table top that had all the papers to sign. he would only show me where to sign and not show me the whole paper to read. I asked several times and he said they didn't have paper. he was in a hurry to get me out of there. The second time I spoke to him he said I would have given you paper if you had asked. I was given a 60-day tag and had to pay a penalty at the DMV. Mo is only 30 days. I just can't believe that a dealership would treat customers. I called the BBB and filed a report. DON'T BUY A CAR FROM THEM.... More

We were told we would receive a free oil change when we bought the car . Called to schedule it when the dash light said to . Upon calling them they said the offer had expired . It was the first scheduled o bought the car . Called to schedule it when the dash light said to . Upon calling them they said the offer had expired . It was the first scheduled oil change . Watch what they promise you ! They probably wont honor it ! More

Dishonest, deceitful, and not what you expect from a business in the Midwest. I found a GMC Yukon XL Denali on the website. The price on the website said and still says MSRP + a $5,000.00 market adjustm business in the Midwest. I found a GMC Yukon XL Denali on the website. The price on the website said and still says MSRP + a $5,000.00 market adjustment. Which I am fine paying due to the current supply issues. I called the dealership to get the details, confirm availability and double check the price. After talking to a salesperson named Jocelyn, she vocally confirmed all the above and the price. Here is the exact text that she sent: “Hello Ryan, this is Jocelyn at Cable Dahmer Buick GMC in Independence. I’m going to send over the specs on Yukon XL and the market base adjustment is going to be $5,000.” She then sent the exact spec sheet. I reply “I’ll take it”. 15 minutes later she calls and says the market adjustment price is actually $10,000.00 not $5,000.00 I then tell Jocelyn I will not pay $10,000.00 more because we had a deal at $5,000.00 more than MSRP. I then spoke with a manager named Mike and he would not honor the original deal either. Not a company I want any of my family or friends to do business with. More

Had my 2016 chevy in for service and was told brake vacumn pump needed replaced and would cost $850.00, they didn't indicate that it was under warranty, i declined fixing it then, and later had it at a vacumn pump needed replaced and would cost $850.00, they didn't indicate that it was under warranty, i declined fixing it then, and later had it at another chevy dealer who said it was under warranty and zero cost to replace...so i said something to service manager who basically blew me off. I will never buy from CableDahmer again. More

I will not buy another vehicle from them had mine two days and still having problems with it.cant belive they ripping people off. days and still having problems with it.cant belive they ripping people off. More