CMA's Valley Volkswagen

Not Service Dept related comment The Service/service Dept. were great. However, while I was waiting one of the female employees in the front area yelled across the showroom to another The Service/service Dept. were great. However, while I was waiting one of the female employees in the front area yelled across the showroom to another employee. The area is not that big but she continued to raise her voice as she walked over to whoever she was talking to. I felt it was very unprofessional and inconsiderate to fellow employees and any customers in the lobby. More

Wow ... what can i say this place is definitely customer service oriented ... i just happened to be in Staunton ( i live 30 minutes north ) meeting friends for a late lunch which was close to the dealership service oriented ... i just happened to be in Staunton ( i live 30 minutes north ) meeting friends for a late lunch which was close to the dealership.. i suddenly remembered that i had just gotten a reminder of my 30k service soooo i popped in on a Saturday ( around 3 ) and Eric took my car in right away and my salesman Ray Hatcher let me borrow his and after my lunch with friends my car was ready and back home i went ... it is sooo nice not to have to drive back on my next day off :) Customer Service is what brings you back and Valley Volkswagon has that covered hands down !! I love this place More

Buying new car Great. Ray Hatcher was very helpful. Showed us how we could obtain a new car for just a little more money. Took time to explain the options on car Great. Ray Hatcher was very helpful. Showed us how we could obtain a new car for just a little more money. Took time to explain the options on car Thanks Ray More

Recall Fast and efficient.very pleasant and friendly. Nice waiting area. Had coffee and other drinks-soft drinks and water.the service manager knew the rec Fast and efficient.very pleasant and friendly. Nice waiting area. Had coffee and other drinks-soft drinks and water.the service manager knew the recall and was ready to have it repaired. He also updated my info. More

Catherine and Tyler went above and beyond to make sure we got exactly what we wanted at a price we were comfortable with!!! I couldn't ask for more in a car buying experience. got exactly what we wanted at a price we were comfortable with!!! I couldn't ask for more in a car buying experience. More

Friendly people and Great service everyone did everything they could to get me in a new truck very happy with everything even the follow up from dealer they could to get me in a new truck very happy with everything even the follow up from dealer More

Floor Mat Stained Service experience "Good," given the black stain on driver side floor mat (Tech's shoes obviously had oil from service area floor). This is the secon Service experience "Good," given the black stain on driver side floor mat (Tech's shoes obviously had oil from service area floor). This is the second time I've had such an experience. More

Refinanced Carter Morris is a fantastic salesman. He really knew what he was talking about and was so knowledgeable. Basically the jesus christ of selling cars. Carter Morris is a fantastic salesman. He really knew what he was talking about and was so knowledgeable. Basically the jesus christ of selling cars. He made the process very easy More

Great Dealership I have bought 6 VWs from Valley and its predecessor Rule. The dealership's performance has improved over the years. They are easy to deal with and d I have bought 6 VWs from Valley and its predecessor Rule. The dealership's performance has improved over the years. They are easy to deal with and do what they say they will do. This last purchase was very smooth and the sales person with whom I dealt was excellent and very helpful More

Awesome I worked with Ray Hatcher. I was not even thinking about buying a car but he found me an unbelievable deal that I could not turn down. I now I am one I worked with Ray Hatcher. I was not even thinking about buying a car but he found me an unbelievable deal that I could not turn down. I now I am one very happy VW Beetle convertible owner. More