CMA's Valley Volkswagen
Staunton, VA
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315 Reviews of CMA's Valley Volkswagen
Satisfied Customer We had been looking for the "right" used beetle convertible for a few months and when we saw one that almost filled the bill, we drove into Valley VW We had been looking for the "right" used beetle convertible for a few months and when we saw one that almost filled the bill, we drove into Valley VW where Jake met us at the door and listened to our needs and brought "Sassy" over from the used car lot. He went with us on the test drive and although he didn't know everything about the car, he knew where to find things out. The two drawbacks were the price and the paint chips on the hood. We made a deal to a price that was agreeable to us both and agreed to fix the hood with a complete re-paint. He also followed up with the body shop to fix a couple of other scratches. A purple flower in the vase and we were excited to bring her home. We would recommend this dealership to anybody looking for a new or used car. They are both attentive and reasonable with no pressure on the buyer. More
Experience as customer at Valley Volkswagen Rating of excellence for salesman, Jake Frye and Sales Manager, Isaac Aguilar, for thorough demonstration and explanation of vehicle features and sale Rating of excellence for salesman, Jake Frye and Sales Manager, Isaac Aguilar, for thorough demonstration and explanation of vehicle features and sales options as well as their professional and personable way of working with me and my husband. They conveyed confidence in the quality of the vehicle and exhibited their wish to provide good customer service now and in the future. It was a pleasure doing business with them. More
Very helpful and honest Darin was very helpful when it came to explaining anything about financing, insurance, warranty and etc. Very enthusiastic and passionate about his jo Darin was very helpful when it came to explaining anything about financing, insurance, warranty and etc. Very enthusiastic and passionate about his job, he makes every client feel very important and comfortable. The dealership is great in general, and everyone who works there is nice and friendly! Look like people you would trust handling your car paperwork :D And not to mention, I'm in love with the car I got, and driving it to work is just such a pleasure, that I started enjoying my commute :). Thank you! More
Excellence in Action Valley VW is a dealer that gets itself engulfed in the auto buying process. They listen to the buyer's needs, be it the vehicle, financing, or additi Valley VW is a dealer that gets itself engulfed in the auto buying process. They listen to the buyer's needs, be it the vehicle, financing, or additional info regarding warranty. This is from the salesman, finance folks, general manager, i.e., Mark, Isaac, and Jeff. This is my first experience with Valley VW, and I know it won't be my last. So with this, Excellence in Action says it all!!! More
AWESOME!!!! This place is the best!! Darin Cave was such an incredible sales person. Vary friendly, honest and really cared about getting us the best deal possibl This place is the best!! Darin Cave was such an incredible sales person. Vary friendly, honest and really cared about getting us the best deal possible . If you are looking for a car , go see Darin right away!!! More
Excellent buying experience! Cannot say enough about how well we were treated during our buying experience from start to finish. Thanks to everyone involved for making this a trul Cannot say enough about how well we were treated during our buying experience from start to finish. Thanks to everyone involved for making this a truly painless process. Extremely friendly, helpful and willing to go the extra mile! Our car was meticulously detailed, explained, and every step was taken to ensure we got exactly what we wanted. Great price, great team. More
NO BS Customer Service No hassles. No pushy salespeople. They were direct, told me what they could and couldn't do. I didn't have to haggle to get the best rates, Darin an No hassles. No pushy salespeople. They were direct, told me what they could and couldn't do. I didn't have to haggle to get the best rates, Darin and Isaac just gave them to me. I'm a very experienced car buyer and was never fed BS. I highly recommend this dealership, the VW product, and Valley VW in Staunton, Virginia. I will be back for more when my wife's Honda is ready to be upgraded. My trade in was appraised dead on, plus I still was given incentives for being a loyal VW repeat customer, cash back, and amazing end of year deals on my 2015 Jetta GLI. More
Great service! We had a great experience with all members that were there to help us with the purchase of our new vehicle. Matt was very helpful in every step of the We had a great experience with all members that were there to help us with the purchase of our new vehicle. Matt was very helpful in every step of the process and made sure that our experience was personalized and unique. We were also dealt with respectably and felt as though pricing, trade in, and the overall process was fair and hassle free. Would definitely recommend and if we are ever in the market for another vehicle, we would definitely be back. More
They went out of their way to make this a great experience We purchased the car from out of state. Isaac was very helpful answering questions over the phone and he sent us detailed information via email. Onc We purchased the car from out of state. Isaac was very helpful answering questions over the phone and he sent us detailed information via email. Once we decided to drive out they held it for us for 5 hours as we made the drive down. It was reassuring to know we wouldn't drive all there and have it be gone. And since we had such a long trip out and a long trip home, they were able to print out all of the paperwork before we arrived allowing the process to go very quickly when we decided to purchase the vehicle. As I was filling out paperwork, Darin spent a lot of time going over the car to show my son (who would be driving the car) what all the buttons did and how everything worked. It was a great process from beginning to end. More
2nd VW I recently purchased my 2nd Jetta TDI where I was more than satisfied with the service I received from Mark and Isaac. They worked hard to meet my ex I recently purchased my 2nd Jetta TDI where I was more than satisfied with the service I received from Mark and Isaac. They worked hard to meet my expectations when purchasing a new vehicle. Thanks for all of your help!! More