CMA's Valley Volkswagen
Staunton, VA
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315 Reviews of CMA's Valley Volkswagen
Valley made the process easy I received several different answers and numbers when I talked on the phone to VW's end of Lease department so I was not a happy camper when I went to I received several different answers and numbers when I talked on the phone to VW's end of Lease department so I was not a happy camper when I went to Valley. They made the process easy ... One set of numbers and the deal met my expectations for a new lease. Nice people ... great service. More
Honesty, professionalism, outstanding customer service I cannot speak more highly of the team at Valley Volkswagen. Darin Cave was the sales associate I worked with, and if there were ever a down-to-earth I cannot speak more highly of the team at Valley Volkswagen. Darin Cave was the sales associate I worked with, and if there were ever a down-to-earth, car enthusiast selling cars, it's him. What he had in car-enthusiast knowledge he matched in friendliness and professionalism. I'd trust him to sell me every car I ever buy again. He came in on his day off to allow me to test drive a Golf R, then found me the color I wanted at another dealership a few hundred miles away, and got that car on the lot within a week. When it came time to discuss the financial side of the transaction, Big Al was brought into the mix. He and I had a very frank (but friendly) and honest discussion about the market value of my trade-in vehicle, invoice price of my new car, and costs they incurred in keeping vehicles in inventory. I was fairly obsessive in researching car pricing and the market value of my new car, and was pretty aggressive in my negotiation (or at least I think I was!). Either way, given what I know they could (probably easily) sell the car for, they agreed on a price I felt good about -- they still got to make a good margin and I did not feel I was getting my toes held to the fire. It was as fair and honest a discussion I could ask for. Once the sale was finalized, Keith was the gentleman who helped process all of the new car/trade-in paperwork. My experience with him was efficient, fast, and got me in the driver's seat as soon as possible! I think it's fair to say most people are expecting a stressful experience when shopping for a new car, but this was as good an experience as I could've hoped for. I'd absolutely recommend them, especially my man Darin Cave; guy is awesome. More
Great poeple Went to one dealership and lost all hopes of fulfilling a dream of having a VW Beetle, but they were able to make it happen. Went to one dealership and lost all hopes of fulfilling a dream of having a VW Beetle, but they were able to make it happen. More
Jenn wants a new car Jake, AL & Keith were awesome! They explained everything to me and went out of their way to get me into a new car that will last forever. They made Jake, AL & Keith were awesome! They explained everything to me and went out of their way to get me into a new car that will last forever. They made me feel like family, like they were really going to do everything they could to get me in my new Honda Fit! Thanks guys, you rock!!! More
Love My New Beetle Bought at Valley Volkswagon! I was shopping around for a VW convertible and found what I wanted at Valley. I test drove the car I was interested in and then had plenty of time to I was shopping around for a VW convertible and found what I wanted at Valley. I test drove the car I was interested in and then had plenty of time to consider my purchase. I did not feel pushed by salesperson, Darin Cave. Living 1 hour from the dealership, I appreciated the use of email and texting to exchange thoughts and get answers. Communication with the dealership was easy and exceptional. Buying a car from Valley was easier than upgrading my cellphone! More
Great! Keith and Mark were both amazing when we bought our new vehicle from them this past weekend. We went in looking to buy a used vehicle but they were ab Keith and Mark were both amazing when we bought our new vehicle from them this past weekend. We went in looking to buy a used vehicle but they were able to work with us to be able to drive a brand new car off the lot with payments that we can afford!!! They both worked tirelessly to help make this a reality for us. We couldn't have asked for better service and will definitely be return customers!!!! More
Great to Do Business with! They let me test drive the car as long as I needed and worked with me over a few days. Darin did a fine job of working thru the whole deal process. They let me test drive the car as long as I needed and worked with me over a few days. Darin did a fine job of working thru the whole deal process. I would recommend dealing with him and Valley VW. More
They make buying a car easy and painless. I enjoy doing business with this car dealership. The surroundings and guys were wonderful and easy to work on and with. We left with a nice car very h I enjoy doing business with this car dealership. The surroundings and guys were wonderful and easy to work on and with. We left with a nice car very happy that we decided to buy from this dealership. More
Great experience purchasing a 2006 Toyota 4 Runner! I was in a bind and needed a 4WD vehicle after the snow we received. My existing 4WD was having issues. They were able to work out the financing and e I was in a bind and needed a 4WD vehicle after the snow we received. My existing 4WD was having issues. They were able to work out the financing and even delivered the SUV to my job along with the paperwork that same day. That kind of service falls under the outstanding category. More
Excellent Jake and Keith were very helpful. They were straight to the point and explained everything. I would definitely recommend them!! I would definitely go Jake and Keith were very helpful. They were straight to the point and explained everything. I would definitely recommend them!! I would definitely go back there. More