CMA's Valley Volkswagen
Staunton, VA
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315 Reviews of CMA's Valley Volkswagen
I have been going to this dealership for years now and always have had great experiences there. All of the staff there are excellent and they always treat me like we are old friends. always have had great experiences there. All of the staff there are excellent and they always treat me like we are old friends. More
I was in the market for a GTI for a long time and found a good one at Valley VW. The car had a lot of miles and lacked some options compred to the my other options at the time. The service and the experience good one at Valley VW. The car had a lot of miles and lacked some options compred to the my other options at the time. The service and the experience that I got with Valley VW were impeccable to the point of making me overlook all the other options with other dealers. Carter Morris helped me throughout the whole process and was absolutely amazing. Right off the bat took $1200 off the sale price and never asked for a deposit like those other dealers. He got me approved for financing over the phone in like 10 minutes and had everything ready for me to go when I got there. The car was washed, hard plates were already on it and registration was ready to go. I took it for a test drive as soon as I got there and was out of the dealership in 15 minutes. Absolutely impeccable experience. Carter is the man, make sure to reach out to him. He will take care of everything! More
I bought my VW here and had a phenomenal experience. Every time I go back for service I look forward to it because all of the salesmen and servicemen are so incredibly kind. I actually look forward to g Every time I go back for service I look forward to it because all of the salesmen and servicemen are so incredibly kind. I actually look forward to getting my oil changed because of how welcoming everyone is. They quoted me an hour and it only took a half an hour, which went by quickly since most of the salesmen remembered when I had purchased my car and were eager to make sure I still loved it. 10/10 recommend and don't want to purchase a car or get service done from anyone else. More
Valley VW always provides top notch service and professionalism. A special thank you to Eric Smalls for taking such good care with attention to detail. Your efforts are appreciated! professionalism. A special thank you to Eric Smalls for taking such good care with attention to detail. Your efforts are appreciated! More
VW service center at the VW dealership was able to take my VW Passat in the same day, and determine what was wrong i.e. the EPC indication light continuously coming on which then lead to the car shaking ev my VW Passat in the same day, and determine what was wrong i.e. the EPC indication light continuously coming on which then lead to the car shaking every 30 miles. Thankfully the VW service center had the parts on hand and we’re able to fix it same day and get me back on the road! More
Great personal attention without being pushy. Answered our questions and were great with explaining the various aspects of our new cards. Everyone knew their jobs well and were great helping us though th our questions and were great with explaining the various aspects of our new cards. Everyone knew their jobs well and were great helping us though the process. More
Fast, friendly service! Always greeted by my sales guy Diamond Ray. Service staff is great! I have never waited too long for any service. Love my Golf! Diamond Ray. Service staff is great! I have never waited too long for any service. Love my Golf! More
This dealership service is excellent and has been for the past 16 years with VWs. I've never been a dealership service guy until Valley and I'm loyal to this one. I had a special need recently with a Kia and past 16 years with VWs. I've never been a dealership service guy until Valley and I'm loyal to this one. I had a special need recently with a Kia and they helped me. Thank you. More
Great service, safe environment for COVID-19. Had first oil change and tire rotation. Felt health measures were good, chatted with my salesman, Carter Morris.while waiting for service to be finish Had first oil change and tire rotation. Felt health measures were good, chatted with my salesman, Carter Morris.while waiting for service to be finished. More
Had a great experience with their new service department. They checked out my oil leak and it turned out to be the fault of another place. They fixed it for free! Thank You for being honest and you have earn They checked out my oil leak and it turned out to be the fault of another place. They fixed it for free! Thank You for being honest and you have earned my trust and continued business. I would highly recommend them. More