CMA's Valley Honda

GREAT I BEEN DEALING WITH VALLEY HONDA FOR YEARS AND I LIKE THE CLEAN WAITING ROOM AND I LIKE HOW FAST THEY GET THE JOB DONE AND HOW THEY KEEP YOU INFORM I BEEN DEALING WITH VALLEY HONDA FOR YEARS AND I LIKE THE CLEAN WAITING ROOM AND I LIKE HOW FAST THEY GET THE JOB DONE AND HOW THEY KEEP YOU INFORMED ABOUT THE JOB THAT IS BEING DONE. More

Battery died didn’t have an appointment but was seen within 10 minutes. Ran test on battery it was indeed bad and was covered under warranty. Very friendly and helpful! within 10 minutes. Ran test on battery it was indeed bad and was covered under warranty. Very friendly and helpful! More

We didn't know it could be this simple and stress free! Being able to communicate via text, telephone and email is great. It gave me time to play with numbers and process features to ensure I could afford a Being able to communicate via text, telephone and email is great. It gave me time to play with numbers and process features to ensure I could afford a 2019 Honda Passport Touring. Amanda Hackett was our first introduction to CMA Valley Honda. I received an email after inquiring through USAA Car Buying service and boy was I glad. She worked with us verbally and electronically to get within our budget. CMA Valley Honda understood that our budget meant what we were comfortable with for a payment, not “we can get you financing to cover that additional over budget cost.” Thank you Amanda! She also spoke with her manager to get us a price that was within budget (Thank you so much!). Again, this was communicated verbally on the telephone and through email. I never felt pressured and after going through and double checking our finances, we determined this was the vehicle for our family. Unfortunately, at the same time, we have an out of town trip planned so we had to hope that the 2019 Honda Passport Touring we wanted in Metallic Steel would still be available. Upon our return, we contacted Amanda to see if it was still available and if the pre-trip sale price was still valid. God was looking out for us because it was still waiting to be purchased by my family. We put a deposit on a vehicle that we had never seen because of the excellent customer service received. We travelled almost 100 miles to purchase a 2019 Honda Passport Touring because the customer service received was astounding. We were not disappointed. Upon arrival, we met Andrew Mongar who assisted us with the sale. We informed Amanda we were on the way and arrangements were made to get the vehicle ready. Andrew was excellent and remained friendly and courteous. He showed us the 2019 Honda Passport Touring for the fist time. He went through and verbally told us about the features and answered all questions or concerns we had. He even got assistance when the trunk would not open with the sway of a foot (it was parked too close to the curb). We never felt rushed or pressured to exceed our budget which was a relief. He even went through a checklist to ensure we knew the bells and whistles of the Passport Touring. Luckily, we are loyal Honda owners and were already aware of some. The final step was to speak with Igor Kushnar who did not push an up-sale (thank you) although we did purchase a bumper to bumper warranty. In our eyes, the relief of not worrying is completely worth the price. All in all, the process was great, the staff was great, the atmosphere was great and our happiness with the 2019 Honda Passport Touring is off the charts! Thanks to everyone who worked or spoke to us! We were 100% completely satisfied with the entire transaction to purchase the 2019 Honda Passport Touring from CMA Valley Honda. Amanda, Andrew and other team members were polite and great to work with. The office was bright and proudly displayed awards (which based on our experience, they completely deserve again). We don’t even mind travelling again for maintenance even though we could get it locally. When excellent customer service is received, it is worth the extra time! We also love the Heroes program and are thankful that CMA Valley Honda is part of USAA Car Buying service. We also told multiple people that we hope to purchase a 2020 Honda Civic SI in the summer from CMA Valley Honda. It may become our dealership for life. PS... I love the picture by the name below because we were spoken to and I don't know the names so the picture made it easy. The extra people contributed to the excellent customer service. More

Highly Recommend My husband and I both agree that Amanda was the best car sales person we have ever had. We showed up to test drive the Honda Pilot and Amanda was very My husband and I both agree that Amanda was the best car sales person we have ever had. We showed up to test drive the Honda Pilot and Amanda was very knowledgeable about the vehicle. She knew every little detail about it. Then when it came to purchasing the vehicle Amanda went above and beyond for us. We can't thank her and Valley Honda enough! We love our new Pilot so much! More

Excellent Service, quick to respond, and great follow-up. Dealership is extremely busy in the Service Department but I've always been able to get through to someone with minimal delay and they have always fou Dealership is extremely busy in the Service Department but I've always been able to get through to someone with minimal delay and they have always found some way to work me in at a time that is mutually convenient. They are the most accommodating dealership and service department I've ever dealt with and even call the next day to follow-up as to one's satisfaction. More

We were just browsing around for a new economical vehicle as I drive alot of miles everyday to work. The wife stopped in first and was treated NOT as a unknowledgeable female, as many car dealers do, but rat as I drive alot of miles everyday to work. The wife stopped in first and was treated NOT as a unknowledgeable female, as many car dealers do, but rather as a knowledgeable person who was in search of a new vehicle (Thank you Mr. Robinson). Mr. Robinson asked her what she wanted and worked with her towards HER goal. Never once was he pushy or tried to sway her thoughts or opinions. Now our credit isn't great by any stretch, but he was able to secure a great interest rate, very low down payment and a monthly payment that was what you would expect with a superior credit score. All that was left now was for my hard headed (Alpha male) self to agree... Well we went back to the dealer and there was no B.S. involved. Mr. Robinson answered my questions with attentive respect, and our new 2019 Honda Fit is now in our driveway. Thank you Mr. Robinson and the rest of the players involved. You certainly have rewritten my thoughts about how a Superior Car dealership is operated. Customer first... We will never buy from any place else. More

Excellent Dealership - Highly Recommended Outstanding experience leasing a new car. Salesperson Gus Alvear and Manager Ben St. Ours made the process easy, quick, and painless. Enjoyable, in fa Outstanding experience leasing a new car. Salesperson Gus Alvear and Manager Ben St. Ours made the process easy, quick, and painless. Enjoyable, in fact. Great cars, great service, great sales team. Strongly recommend CMA Valley Honda. More

Courtesy I was very pleased with the courtesy that I received when I took my Honda Civic in for maintenance and inspection. The first person, a young man, to g I was very pleased with the courtesy that I received when I took my Honda Civic in for maintenance and inspection. The first person, a young man, to greet me at the door was very welcoming and directed me to where I needed to go. The young lady who took my keys and made certain that all my needs were met, was pleasant and friendly. I was very satisfied with the fact that my car was washed and the interior vacuumed. More

Salesman Ken was absolutely Amazing! Extremely helpful & went out of his way for helping us! Definitely would do business with him again without a doubt! went out of his way for helping us! Definitely would do business with him again without a doubt! More

All Service I have had service on the three vehicles I purchased from Valley Honda only at Valley Honda. The service department has always been thorough and prom I have had service on the three vehicles I purchased from Valley Honda only at Valley Honda. The service department has always been thorough and prompt even in some rather complicated repairs like the one where squirrels chewed up the fuel lines near the fuel tank on my 2013 Accord. In the two cases where extended time would be involved in the repair, loaner cars were quickly made available. Since Valley Honda is about an hours drive from my home, I initially thought I would look for a servicing dealer closer to my home after an initial period at Valley Honda to make sure all was well with the new vehicle. However, the friendliness and professionalism kept me coming back for all service from minor to major. My recent tire replacement experience was a more efficient and simple process than I expected and the pricing could not be matched at any other Tire Dealer I considered. My Hondas will continue to be serviced at Valley Honda. More