CMA's Colonial Subaru
Colonial Heights, VA
Filter Reviews by Keyword
By Type
Showing 68 reviews
so happy that I drove 45 miles to this dealership I am happy that I found a car that I was interested in on Colonial Subaru's website and decided to make the 45 minute drive. I have never had such a I am happy that I found a car that I was interested in on Colonial Subaru's website and decided to make the 45 minute drive. I have never had such a pleasant experience at a car dealership. Employees are courteous, helpful and do not pressure you. They will work with you to find the vehicle that fits your wants, needs and budget. I was able to negotiate to my budget needs and feel like I got a great car at a great price. The same model car (with ten thousand less miles) was listed on Carmax's website for almost three thousand dollars more than I paid at Colonial. When I went in the next day to pick up my car the salesman spent quite a while with me showing me how to use some of the options on the car, he paired my phone to the bluetooth and set up some radio stations for me. More
No pressure buying experience and very friendly staff. We are very happy with our new 2018 Outback. Everyone at the dealership was friendly and knowledgeable. If someone didn't know the answer to our quest We are very happy with our new 2018 Outback. Everyone at the dealership was friendly and knowledgeable. If someone didn't know the answer to our question they knew who to go to for the answer. There was no buying pressure from anyone we spoke with. Subaru offers a lot of value at a very competitive price. More
Easy buying experience with friendly, knowledgeable service Myron helped us get into the car we wanted with ease! She contacted us right way and was very easy to communicate with. We had our sights on one. car Myron helped us get into the car we wanted with ease! She contacted us right way and was very easy to communicate with. We had our sights on one. car in particular and the process couldn't have gone smoother. Gary talked us through the finance portion and was friendly and informative. Great experience! More
"Happy" AJ & CJ! My husband had spoke with Ms. Myron over the phone a week pryor to going to the dealership. We wanted a 2017 Subaru Forester, black on black. She fo My husband had spoke with Ms. Myron over the phone a week pryor to going to the dealership. We wanted a 2017 Subaru Forester, black on black. She found a 2018 with all the bells & whistles! When we got there, OMG...the experience we had with Ms. Myron in getting the information, answering questions and concerns we had about the vehicle, was nothing less than excellent! We hadn't planned on making a purchase, but after we saw the vehicle and driving it, we went to dinner and prayed over what our decision should be, called her from the restaurant and told her we wanted to make the purchase! She ensured the Forester would be clean upon our return to the dealership. She simply goes out of her way to ensure you are happy with your new purchase! I have never seen that type of saleperson who doesn't try to push you into making a purchase. Excellent customer service...thanks Ms. Myron! More
Great! No pressure sales and expedient purchase process! Arriving not sure we make a purchase that day, Chris did not pressure, just showed us what we asked for and answered our questions. Left us alone to Arriving not sure we make a purchase that day, Chris did not pressure, just showed us what we asked for and answered our questions. Left us alone to discuss and debate and decide. Chris and Gary saw to the purchase process efficiently and quickly. I would definitely recommend. More
Friendly staff and beautiful building. We came in to gather some information comparing Subaru to competitive brands. Chris Johnson did an excellent job educating us on the differences. Not We came in to gather some information comparing Subaru to competitive brands. Chris Johnson did an excellent job educating us on the differences. Not only did he explain the differences he also showed us the differences during our demonstration/test drive. More
Excellent car buying experience at Colonial Subaru! As a past Subaru Outback owner, I wanted to replace my 2011 vehicle. When I called Colonial Subaru to check on their inventory and pricing, I was ama As a past Subaru Outback owner, I wanted to replace my 2011 vehicle. When I called Colonial Subaru to check on their inventory and pricing, I was amazed at the difference between their offer and other Subaru dealers. Our salesman, Chris Johnson, was thorough, efficient, and extremely helpful. He knows his product and all of the features. The financing procedure with Gary See was easy and much, much faster than other experiences in car purchases. There was NO pressure for extras! Thank you!! More
AWESOME EXPERIENCE! Chris Johnson is the best! I asked him if we could do everything through email, so that I did not waste a trip if something did not work out. He took Chris Johnson is the best! I asked him if we could do everything through email, so that I did not waste a trip if something did not work out. He took care of everything for me, met ALL of my wishes, my new car was ready and waiting for me when I arrived. All that was left was the little bit of paper work. This place and the employees are absolutely amazing! More
Great Customer Service!! Chris Johnson went above and beyond. We chatted back and forth through emails for about a week and when I went in to the dealership he treat us very w Chris Johnson went above and beyond. We chatted back and forth through emails for about a week and when I went in to the dealership he treat us very well. I would buy another car from this dealership again. More
Fantastic Experience Myron was knowledgeable and enthusiastic about Subaru cars. More importantly she listened and clearly understood my needs in a car. In a short amount Myron was knowledgeable and enthusiastic about Subaru cars. More importantly she listened and clearly understood my needs in a car. In a short amount of time she developed a relationship with me and I truly felt that she wanted me to be happy. The emphasis was on me rather than an attempt to sell me the most expensive car. I visited three dealerships before working with Colonial. They were by far the most professional and comfortable dealership I've ever worked with. More