CMA's Chrysler Dodge Jeep Ram of Martinsburg

Helpfull I came in on a Friday morning as my car barely made it to the dealership with a bad engine shudder. I was advised that service was shorthanded and th I came in on a Friday morning as my car barely made it to the dealership with a bad engine shudder. I was advised that service was shorthanded and that my car wouldn't get looked at until Monday. I was driven to the rental car company to get a car. I was pleasantly surprised with a call that afternoon stating that my car would be fixed by that afternoon after all. Thanks! More

New tires Took advantage of tire sale and appreciated the service staff's help with selection of tires and ability to help me set up a convenient appointment. Took advantage of tire sale and appreciated the service staff's help with selection of tires and ability to help me set up a convenient appointment. More

New car Lee was amazing! Listened to what I wanted, got me in and out in 45 minutes! Love my new vehicle! We will buy from here again! Lee was amazing! Listened to what I wanted, got me in and out in 45 minutes! Love my new vehicle! We will buy from here again! More

Purchase of a new Jeep Wrangler RHD I was very pleased with my purchase experience. The process went very smoothly, and my questions were answered to my satisfaction. It was worth it, be I was very pleased with my purchase experience. The process went very smoothly, and my questions were answered to my satisfaction. It was worth it, because I ended up with a vehicle that exceeded my expectations. More

Great customer service From scheduling the appointment to the completion of the work, these folks are the best. It is truly satisfying to find this level of customer service From scheduling the appointment to the completion of the work, these folks are the best. It is truly satisfying to find this level of customer service today, most do not have it. I did not buy my Jeep here but will be a Miller Jeep customer with my next purchase. More

Jeep Cherokee Trailhawk Peppie Mills was very helpful and took the time to help us find the right vehicle. He is knowledgeable and respectful. We felt we received a fair Peppie Mills was very helpful and took the time to help us find the right vehicle. He is knowledgeable and respectful. We felt we received a fair value for our trade in. We were assured that we could contact Peppie in the future if we needed assistance. More

20+ Years of Customer Loyalty = Awesome Dealership I've been buying cars from this dealership for more than 20 years. During that time, this dealership really showed me just how far they will go to mak I've been buying cars from this dealership for more than 20 years. During that time, this dealership really showed me just how far they will go to make sure things are always made right. They truly do everything to make sure that you are happy. My sales guy is Peppie Mills. He is very friendly and does not waste your time with the typical sales tactics. He gets down to brass tacks with you and gets your deal done quickly. I prefer this over the 8 hour dance that many dealerships do. Rest assured that you will not be disappointed if you ask for Peppie when you visit the dealership. I've never had a problem with the service department. In fact, they've always delivered a consistent high quality experience. That says a lot given the span of time that I've frequented this dealership. The car is always cleaner than when I brought it in as well. They do not leave greasy fingerprints all over your engine bay or steering wheel. They treat your vehicle as if it is their own. More

Exceptional service . Very professional and friendly. Knowledgeable staff. Have never experienced such high quality service from a dealership. Would not take my Durango a . Very professional and friendly. Knowledgeable staff. Have never experienced such high quality service from a dealership. Would not take my Durango anywhere else. More

Excellent and straightforward Salesman was direct with showing me what I came to see and not sale me something similar. Financial helped get me the best deal possible with the lowe Salesman was direct with showing me what I came to see and not sale me something similar. Financial helped get me the best deal possible with the lowest rate. More

AWESOME Service!!! Every time I come here to get my car serviced the employees are so nice, polite and kind!!! The service is fast and quick!! They do an AWESOME job!! Every time I come here to get my car serviced the employees are so nice, polite and kind!!! The service is fast and quick!! They do an AWESOME job!! More