CMA's Chrysler Dodge Jeep Ram of Martinsburg

on the road. I was traveling from Michigan and made aware of a tail light problem on a Sunday, I searched google and he was close to where I would be headed. It wa I was traveling from Michigan and made aware of a tail light problem on a Sunday, I searched google and he was close to where I would be headed. It was busy for a Monday morning but he got the problem fixed and I was on my way in a short amount of time. More

Happy customer Bobby Vinson was very helpful and patient with me and my husband while we tried to decide on a jeep. We got what we wanted for our trade and niw i am Bobby Vinson was very helpful and patient with me and my husband while we tried to decide on a jeep. We got what we wanted for our trade and niw i am a proud owner of a 2017 Jeep Cherokee. More

Excellent Very friendly, helpful and professional staff. Everything went smoothly and I walked away with a brand new Chrysler Pacifica! I couldn't have been hap Very friendly, helpful and professional staff. Everything went smoothly and I walked away with a brand new Chrysler Pacifica! I couldn't have been happier! More

Looking for an economical vehicle Walked in, was met by Robert, told him what I was looking for and what I had to trade in. He showed me two cars and that's as far as I needed to go. F Walked in, was met by Robert, told him what I was looking for and what I had to trade in. He showed me two cars and that's as far as I needed to go. Filled out the paperwork, they evaluated my trade in, which was extremely fair. In and out within an hour with a vehicle I was very happy with. Highly recommend this dealership and Robert. More

Great people to work with, fun and easy to dealership. Very friendly made me feel like family. Can't wait till my next vehicle purchase lol people to work with, fun and easy to dealership. Very friendly made me feel like family. Can't wait till my next vehicle purchase lol More

Sold a lemon We bought our first minivan in October of last year, a Chrysler Town and Country. At the beginning of April we started having problems with it. One da We bought our first minivan in October of last year, a Chrysler Town and Country. At the beginning of April we started having problems with it. One day it just stopped starting and it did the several times so we tested the battery and it was fine. We took it to the dealer and they had to replace a sensor in the transmission, mind you this is a brand new vehicle that we haven't even had for 6 months. Yesterday it stopped working again and they had to tow it back to the dealer, smh. I decided to call their corporate office and their computers crashed during our phone call. At that point they told me they would finish up with the information and send me an email with a caseworker and a case number. I contacted a friend that works at Chrysler and he told me that right before we bought the vehicle they had a big recall to replace the transmission because it would have a loss of power while you were driving. He told me that I should ask for a buy back. The dealership did not disclose that information and had they we most definitely would not have purchased the vehicle. That is three things in less than a year with a brand new vehicle, so I called corporate again. Our friend also told us not to accept the vehicle back. I have a mechanic that works for Chrysler telling me not to take back this vehicle. I was able to talk with our caseworker and I told her that I did not feel safe putting my children in the vehicle and that I wanted them to trade it or buy it back. She then told me to wait and see if it worked for a couple of days. I told her that I would not endanger the lives of my children for her "wait and see" scenario. At this point i tell them I do not want that vehicle so they tell me they will have to call me back. After a few hours our caseworker called us back and informs me that they will not do a buy back or a trade. And that they will continue to repair any problems we have per warranty until it runs out. Are you kidding me. You know your vehicle is unsafe and that the transmission is having problems that you cannot fix correctly, yet you continue to sell it?!?!?! I put my kids in this vehicle everyday expecting a safe ride and this is what Chrysler gives me, a lemon that they refuse to replace! Unbelievable. I am now making it a point to get this all over social media any way that I can. I contacted a news channel that does consumer reports and will be contacting the BBB and I have also contacted a Lawyer. Shame on you Chrysler for endangering the lives of your customers. More

EXCELLENT SERVICE ALWAYS HAVE FAST AND FRIENDLY SERVICE. NEVER HAVE ANY ISSUES, THEY HAVE AN EXPRESS LANE SO I CAN COME IN WHEN ITS CONVENIENT FOR ME. ALWAYS HAVE FAST AND FRIENDLY SERVICE. NEVER HAVE ANY ISSUES, THEY HAVE AN EXPRESS LANE SO I CAN COME IN WHEN ITS CONVENIENT FOR ME. More

oil change Always great customer service, outstanding service people (Dalton Dunham). Always greet me by name, never have to wait very long. When I do they keep Always great customer service, outstanding service people (Dalton Dunham). Always greet me by name, never have to wait very long. When I do they keep me informed of the situation. More

great what they put on my car they did a great job looks like it came on the car the sale man did everything I wanted done what they put on my car they did a great job looks like it came on the car the sale man did everything I wanted done More

Oil Change The Service dept was great!! The employees were all very friendly! And I didn't have to wait too long! Would definitely come back again. The Service dept was great!! The employees were all very friendly! And I didn't have to wait too long! Would definitely come back again. More