CMA's Chrysler Dodge Jeep Ram of Martinsburg
Martinsburg, WV
Filter Reviews by Keyword
By Type
185 Reviews of CMA's Chrysler Dodge Jeep Ram of Martinsburg
Karen Bell was great in finding us the right used car. I Karen Bell was great in finding us the right used car. I explained what I was looking for in size, type and price of car. The next day "KB" Karen cal Karen Bell was great in finding us the right used car. I explained what I was looking for in size, type and price of car. The next day "KB" Karen called and found the car we were looking for. We also got a great deal on our trade in. We would recommened Miller's to anyone who is looking for a new or used auto. More
Matt is excellent to work with, made sure the vehicle was fixed as needed, didn't recommend work that wasn't required and made sure all of the problems were corrected. A small town dealership that treats cus fixed as needed, didn't recommend work that wasn't required and made sure all of the problems were corrected. A small town dealership that treats customers like customers should be treated. I would highly recommend this dealership. Be sure to ask for Matt. More
My family and I were traveling down to VA for vacation and stopped at the mall for something to eat. I had been hearing a noise comming from the front of my vehicle and a local police officer told me to g and stopped at the mall for something to eat. I had been hearing a noise comming from the front of my vehicle and a local police officer told me to go to miller Chrysler and ask for a fella named Matt and he would take care of us.Being from out of town you worry about car trouble far from home and getting ripped off. They were so friendly and this fella named Matt made sure we were looked after so we could get on our way quickly. The folks in the counter area were very nice. They fixed what turned out to be a minor problem with a rotor and had us on our way. This is the kind of business that keeps you comming back for service. The owner should be proud of such a fine staff and great customer service. Many thanks to Matt for being so friendly and honest. Great experince and we had a great vacation. We will stop by the next time we are going through. Best Regards, More
Karen Bell was very helpfull in finding the right used car for us. We had a hard time making up our minds but she was able to find what we wanted and went out of her way to make us happy. We got a great d car for us. We had a hard time making up our minds but she was able to find what we wanted and went out of her way to make us happy. We got a great deal on our trade in and everything couldn't have gone easier. We would recommened Miller's to anyone looking to buy a new or used vehicle and will go back the next time we're looking to buy one. More
Chris has been excellent with follow-up calls and letters, making sure I am happy with my new Commander. He's has been great, and is sure to say Hi everytime I stop in for service. Darren made the letters, making sure I am happy with my new Commander. He's has been great, and is sure to say Hi everytime I stop in for service. Darren made the scary part of buying a car, the finance part and papaerwork, very easy, so easy infact, we decided to by two. Thanks for taking the time to give us your undevided attention. Both of us are very happy with our new Jeeps! 2010 Commander and 2011 Overland! We will be sure to use Miller's for all of our future Jeep buying needs. More
The service department here is very knowledgeable and went out of their way to make sure my problem was taken care of the first time. I've had poor experiences with other dealerships in the area but not went out of their way to make sure my problem was taken care of the first time. I've had poor experiences with other dealerships in the area but not with Miller's.I plan to visit Miller's when I purchase my next car in 2011. More
I purchased a 2007 Jeep Liberty from another dealership and had that vehicle serviced at Miller on a regular basis. The only reason I ended up purchasing a 2010 Wragler from Miller was because of how I wa and had that vehicle serviced at Miller on a regular basis. The only reason I ended up purchasing a 2010 Wragler from Miller was because of how I was treated and the quality of the work that was conducted on my Liberty. I figured I would give the sales department a chance based upon my great experience with the service staff. So far I have not been disappointed; Pepe has treated me well and I was given a fair deal on a new vehicle. The service department has continued their top-notch service on my 2010 Wrangler. They always take the time to explain and they make things right. More
What can I say about thier service ? GGGGGGGREAT What can I say about thier service ? GGGGGGGREAT Service manager was very friendly,and concerned about my trucks problem .After I explaned what my t What can I say about thier service ? GGGGGGGREAT Service manager was very friendly,and concerned about my trucks problem .After I explaned what my truck was doing ,he expianed to me what it may be ,but also went on to explan that they couldn't be sure until they checked it out completly. they repaired my truck .and didn't rip me off on the cost. More
There are several items I require before I stay with a dealership. 1. Quality of service work completed. 2. Timeliness. 3. Friendly atmosphere. 4. Price. The quality was 100%. It was fixed faster dealership. 1. Quality of service work completed. 2. Timeliness. 3. Friendly atmosphere. 4. Price. The quality was 100%. It was fixed faster than I anticipated. I was playfully informed all the way. And, finally, the price was less than anticipated. You can't beat those 4 and Miller's Chrysler Jeep did. More
Took a chance on this dealership after shopping others. Both Salesman were extremely polite and caring for what we were looking for. Totally great experience with Millers. They topped it by delivering the Both Salesman were extremely polite and caring for what we were looking for. Totally great experience with Millers. They topped it by delivering the vehicle to our home. Great Dealership with very exceptional employees from Receptionist to Finance Dept. Would definetly reccommend customers looking for caring Salespeople and staff, go here, and get exactly what you want, and most definitely great car pricing.. More