CDJR of Leesburg

Bill Bryan serviced my previous car for five years so I was familiar with their excellent customer service. When it came to buying a new car I shopped around and decided to buy from Bill Bryan. My salesman was familiar with their excellent customer service. When it came to buying a new car I shopped around and decided to buy from Bill Bryan. My salesman was Mike Shadlich and you couldn't get a more professional, knowledgable and truthful person. This was by far my best car buying experience! More

I recently purchased a 1997 Dodge Stratus from Artie Dorado at Bill Bryan Chrysler Dodge Jeep and I must say it was the fastest, easiest and best experience I've had purchasing a vehicle. This is my 2nd Dorado at Bill Bryan Chrysler Dodge Jeep and I must say it was the fastest, easiest and best experience I've had purchasing a vehicle. This is my 2nd car I've purchased from Artie and I couldn't be happier! More

This has been the best car buying experience in my 73 years of buying cars. Tim is beyond exception in knowing the chrysler T&C mini vans. He answered every question quickly and clearly. The dealershi years of buying cars. Tim is beyond exception in knowing the chrysler T&C mini vans. He answered every question quickly and clearly. The dealership was very supportive to him during our transaction. More

In 56 yrs. of buying new cars, this is the worst experience I HAVE ever had. From promising one set of payment terms only to increase it to another in the written contract followed by excuse after e experience I HAVE ever had. From promising one set of payment terms only to increase it to another in the written contract followed by excuse after excuse, then followed by nonresponsiveness from the Sales and Service Dep't made this a most unpleasant experience. Never again and...LET THE BUYER BEWARE! More

This was the best service on a vehicle I have ever experienced. The fan belt on my Sprinter motor-home was replaced quickly and properly and I was on my way. Kristen and Kip were very helpful, frien experienced. The fan belt on my Sprinter motor-home was replaced quickly and properly and I was on my way. Kristen and Kip were very helpful, friendly and answered all my questions. It instills confidence in a customer and is a real pleasure to have competent and friendly folks working on your vehicle. I left the service center with a good feeling and would not hesitate to recommend their service department to anyone. This is a first class service center and I would have given them 10 if possible. More

My husband had stopped in at this dealership before and talked to Mike Sumner- and he liked his attitude & friendliness.And his willingness to help us with what we are looking for. When I went in-I saw talked to Mike Sumner- and he liked his attitude & friendliness.And his willingness to help us with what we are looking for. When I went in-I saw the same characteristics as he did- and decided Mike Sumner was the one we wonted to deal with. Mike went out of his way to secure the vehicle we wonted-and answered any questions we had-plus he went over the truck with us-and wonted to make sure we were happy with it. And he followed up with a courtesy call the following day-to make sure. We both are very pleased with Mike Sumner-and would definitely not have any trouble recommending him-to other people. Same goes for Jeff Thyng-we were very pleased for the way he handled all the paper work-and was very friendly-with a great attitude. He was very organized-and had everything intact. He was very informative-and explained things-and took time with us-and didn't rush us in anyway. Mike Sumner and Jeff Thyng both were very helpful. Helen & Roger Walters More

My first contact with Bill Bryan CDJ was with Kristen. She phoned and emailed me the basic vehicle information, including an invitation to a weekend sales event. I visited the dealership the following mor She phoned and emailed me the basic vehicle information, including an invitation to a weekend sales event. I visited the dealership the following morning where I met up with Mike Sumner, sales consultant. Mike showed me a Subaru and a Jeep SUV (Forester and Compass) and was very knowledgeable in each vehicle's specifications. After a couple of test drives, we decided to pursue the Jeep Compass. While the finance officer worked up my numbers, Mike gave me a personal tour of the dealership. We saw the service department, parts, customer service, and management offices. Upon acceptance of the sales offer, my Jeep Compass was detailed and delivered quickly to my waiting hands. Great experience! Mike was fantastic! I expect to have a great future relationship with Bill Bryan and would most definately recommend them to family and friends. More

The sales staff could not have been more friendly or helpful. We indicated interest in one of 3 different vehicles. One was already in the showroom and they brought one of each of the other two in so helpful. We indicated interest in one of 3 different vehicles. One was already in the showroom and they brought one of each of the other two in so that we did not have to go out in the heat. Once we came to an agreement on a deal on the one we wanted, they worked quickly to find just what we wanted at another dealership and made arrangements to have it transferred. The vehicle was efficiently made ready for us and even the closing process was relatively painless. Great job! More

They passed the sale around like a hot potato> Lot's of retired military in Sales staff. My thought is they would of been above board as a result. They over priced Gap Insurance, overpriced the vehicle. I retired military in Sales staff. My thought is they would of been above board as a result. They over priced Gap Insurance, overpriced the vehicle. I will shop elsewhere as a result, I will share my story with others. Had to refinance vehicle afterwords because I went with theirs and the rate was not available, Just a Bad Experience Semper Fi Marines, quit screwing with your customers. More

When my wife and I pulled into the dealership, Mike Sumner approached us with an attitude that was, noticeably, geared more toward being helpful rather than "a sale at all costs" that we experienced at Sumner approached us with an attitude that was, noticeably, geared more toward being helpful rather than "a sale at all costs" that we experienced at other dealerships. What a pleasant surprise. We weren't sure just what vehicle we wanted. But before long, that all changed. Mike has extensive product knowledge that came to light as he walked us through the process. It was obvious he was prepared to endure as many test drives and explanations of vehicle attributes as it took - and he did. He slowly and patiently guided us to a 2010 Sebring Limited we ultimately purchased. Not what either of us expected to buy. Our new car was taken to be prepped before we received it. During that time, Mike gave us a tour of the facility - how to enter the facility, who to see, where to pay, parts, the speed shop, service manager, customer relations. He gave us cards for people we would deal with for various services so we would have contact information. We were happy with the final price. Mike made sure we received all the discounts and rebates pertaining to our purchase. He took the time to explain the Veterans Memorial being built and how to contact them. We were ushered into the on-site cafe and shown what was available to tide us over until our car was ready. Bill Bryan is fortunate to have an employee with a great product knowledge base as well as the ability to work so well with people in selecting the vehicle best suited for them. This really was the best car-buying experience we have ever had. More