CDJR of Leesburg

on m May 2nd l order Ed a tonneau cover when I purchased the Nissan truck. I was told it would arrive in 5 days. Today is May 20th i have not received the cover. No phone call to let me know when l will the Nissan truck. I was told it would arrive in 5 days. Today is May 20th i have not received the cover. No phone call to let me know when l will get it! More

Terrible service. Jose does not listen to customer. He just listens to his computer printout. The vehicle had customized work done on it by this service department Jose does not listen to customer. He just listens to his computer printout. The vehicle had customized work done on it by this service department but Jose would not listen at all. He kept shutting me down. Problem was not fixed. Jose does not respond to text or calls. Jose gave me the wrong car keys. Car was not returned to customers settings. I could barely reach the steering wheel. Seat was almost lying flat. AC was set on LO. Did not know it had a LO. Only a digital number. Took me a while to fix that. The door handle was greasy. Car was not washed. This service department is only getting worse. More

Was told changed a tire and wasn’t done. Nothing but lies and had to go back Nothing but lies and had to go back More

Ivy was very prompt and polite during my service visit. Aside from a technical glitch with the reader and the signal to her tablet, our interaction was professional and prompt. Aside from a technical glitch with the reader and the signal to her tablet, our interaction was professional and prompt. More

New owners At dealership and I am most pleased. Advisor was great. Kept me up to date with the vehicle. I have been going to this dealership over 10 years was nervous when it changed hands but I Advisor was great. Kept me up to date with the vehicle. I have been going to this dealership over 10 years was nervous when it changed hands but I am happy with the dealership owners. Everyone was polite and courteous. More

We leased a 2024 Chrysler Pacifica Hybrid. Our sales people, Ryan and Yamil were very attentive and helpful. Ryan spent a great deal of time patiently explaining how the hybrid and the elect Our sales people, Ryan and Yamil were very attentive and helpful. Ryan spent a great deal of time patiently explaining how the hybrid and the electronics worked after the sale. That was really essential to us, because this car is unlike any other we have ever owned. We are grateful. More

I only put yes because otherwise it wouldn’t move forward, they forgot to adjust the air pressure on my tires after they rotated them and this isn’t the first time I’ve had that issue. I also notice forward, they forgot to adjust the air pressure on my tires after they rotated them and this isn’t the first time I’ve had that issue. I also noticed a couple of drops on my driveway when I got home and I’m hoping they didn’t screw up on my oil change, I will definitely let someone know if that’s the case More

Otto was great. He met me at the truck, got me checked in quickly. Saturday's are pretty busy, but I was sent an email on the walk around inspection of the underne He met me at the truck, got me checked in quickly. Saturday's are pretty busy, but I was sent an email on the walk around inspection of the underneath of my truck. All checked out fine and I was out in about an hour. More

Katie is the best! Your sales department needs to call Chrysler as to why I can't but a SRT Durango with no third row but has a tow package. They must have an overri Your sales department needs to call Chrysler as to why I can't but a SRT Durango with no third row but has a tow package. They must have an override code!!!! More

Good service department because the people are very helpful. The people in the department help at every turn. helpful. The people in the department help at every turn. More