CDJR of Leesburg

I recently moved into this area from Texas and have visited this dealership 3 times,(oil change, repair, and replacement of a part under warranty.. Each time the service was outstanding. Kristen the se visited this dealership 3 times,(oil change, repair, and replacement of a part under warranty.. Each time the service was outstanding. Kristen the service gal is great and does a wonderful job. Not only with me, I watched her interact with other customers also.. Great asset to your dealership..I also think your waiting area, with refreshments for the clients is a great Idea. Everyone I encountered was friendly and helpful. Sincerely, Dick Roberts More

I feel Mike Sumner was outstanding and Knowledgeable in his job.He was very kind,polite and helpful with my wife and me.My Wife who had surgery on her foot was being taken care of by Mike in helping in her his job.He was very kind,polite and helpful with my wife and me.My Wife who had surgery on her foot was being taken care of by Mike in helping in her many needs,making sure if she needed anything,going out of his way to make sure she was comfortable and needing anything.We asked lots of questions and he was very glad to help us.I will gladly recommend this dealership and especially Mike Sumner as our Car Salesmen. We feel we will enjoy our new Outback for many years to come and use Mike Sumner as our Salesperson.My Wife and I have bought many many cars during our lifetime and will enjoy our new car and whenever we need a new car will go back to Mike Sumner again since we got very good Service.Yours truly Edward and Sondra Jones More

I purchased a vehicle from this dealer three years ago and went to them for service. It was OK but not always what I saught. I was considering a change until I met Kristen Lewter as a service manager. She and went to them for service. It was OK but not always what I saught. I was considering a change until I met Kristen Lewter as a service manager. She handled my car needs with knowledge courtesy and promptness. I have subsequently purchased another vehicle from this dealer and I am thoroughly pleased with the service received. The service department provides excellent service in a timely manner and Kristen is a great asset to the dealership and to the customers. I recommend them without reservation. More

Now here is a world class Service Writer, at a world class dealership. Enough cannot be said about the personal service and professionalism of Kristen Lewter. Her demeanor; knowledge; courtesy; and ef class dealership. Enough cannot be said about the personal service and professionalism of Kristen Lewter. Her demeanor; knowledge; courtesy; and efficiency, restores confidence in the vehicle owner's service experience. From the moment she writes the order, till the time you drive off the lot, Kristen keeps you informed of the status of your vehicle, explaining each increment of the process along the way. Her close rapport with the mechanics and staff there is evident. She makes you feel so special, that after dealing with her, you almost look forward to the next trip. With employees like Kristen Lewter, it is no surprise that Bill Bryan Chrysler-Dodge-Jeep, has a marvelous reputation for automotive sales and service in Central Florida. In addition to having our Chrysler serviced there,we also ended up buying a used car, and are bringing our Nissan Altima there for service as well. Dick & Pauline Sheehan 719 Evelynton Loop The Villages, FL 32162 More

We were shopping for a 2010 Subaru Legacy Sedan that we had already chosen at another dealership and contacted Mike via email. His response was immediate. He did not attempt to cajole us into making anothe had already chosen at another dealership and contacted Mike via email. His response was immediate. He did not attempt to cajole us into making another choice or attempt to add lots of options we we did not want. Instead he found exactly what we wanted at the price we wanted and in less than 24 hours we were sitting at his desk making our deal a reality. He suggested doing some of the info exchange over the phone on that first day which seriously expedited the purchase process. We were impressed with his efficiency, his honesty and his professionalism. He was extremely attentive and made the whole experience pleasant. Because of our experience with Mike and later with Scotty ( same style and efficient service which was truly appreciated as well) I can tell you uneqivocably that I will return to Mike the next time I need a new vehicle and I will tell anyone and everyone I know that is in the market for a new vehicle to do the same. He is knowlegable in both sales and service and such an obvious asset to this dealership I have to wonder why he isn't running the whole sales team! But what do I know? I'm just a completely satisfied customer.... More

Kristen has been my service person contact for about the last year of bringing my car in at Bill Bryan. She is extremely polite, competent and professional and delivers what has to be done with a very fin last year of bringing my car in at Bill Bryan. She is extremely polite, competent and professional and delivers what has to be done with a very fine delivery. I always ask for her for that reason. She seems to be a hard worker and I would think she would be considered a valuable asset to the Bill Bryan Organization in whatever capacity she can be utilized. It is a pleasure to provide this appraisal. Regards, Bruce Wetzel Was at the dealership today October 28, 2009 More

The WORST Service department in the country!!! I only gave them one star because there was no ZERO!! My new Chrysler 300 was damaged due to their negligence of not installing the engine cover properly a gave them one star because there was no ZERO!! My new Chrysler 300 was damaged due to their negligence of not installing the engine cover properly after an oil change. It blew off within minutes after leaving their dealership at 70 miles an hour and ripped my bumper. They said they would fix it, then gave me the run around for months, now say they won't do anything because I gave them a bad review. Warning... AVOID this dealer at all cost. If you must buy a Chrysler there are much better dealers out there. More