CDJR of Leesburg

when i called the dealership i first spoke to a man named lue and than when i showed up he referred me to a man NAMED JOE AND HE WAS POLITE AND FRIENDLY AND LET HIM KNOW ABOUT HOW MANY TIME THAT I HAD BEEN lue and than when i showed up he referred me to a man NAMED JOE AND HE WAS POLITE AND FRIENDLY AND LET HIM KNOW ABOUT HOW MANY TIME THAT I HAD BEEN BURNED AT OTHER CAR DEEARLERSHIP ( JENKINS AHNDA)( DRIVETIME) AND HE UNDERSTOOD MY NEED BY LISTEN TO ME AND CARING ABOUT MY NEED THEY MADE ME FELL WELCOMED AND IM A PROUD TO SAY I HAVE A DODGE CALIBER THAT I LOVE AND IT WAS SOMETHING THAT I PIC OUT AND NOT PRESSERED TO BUY I WOULD LIKE TO THANK JOE AND LUE FOR ALL THE WORK THAT THEY PUT INTO GETTING ME IN A CAR THEY DID NOT GIVE UP More

My experience in dealing with Mike Shadlich could not have been any better. I started with Mike and unfortunely he had to leave to attend a funeral. Then I was turned over to Chuck. They are both perfect have been any better. I started with Mike and unfortunely he had to leave to attend a funeral. Then I was turned over to Chuck. They are both perfect gentlemen. i was treated with the greatest respect. There was absolutly no sales pressure. They explained what the great deals were on that day. Mike took me out to look at the Dodge Avenger and I fell in love with it. I was thinking about a Dodge Dart but this car had so much more to offer at such a great price that I was sold on the Avenger. I am so thrilled with the car! You both are totally awesome people to deal with. So friendly and NO PRESSURE! You didn't try to talk me in to something I didn't want. Thank you for that. Thank you both for making me feel like you really cared about what I wanted and not what you thought I should have. I highly recommened these two gentlemen! Oh by the way, I was at the dealership for an oil change on my truck. I still have my truck but I really love my ner Dodge Avenger. My daughter will love my truck! Thank you both, Sara Simons More

Have bought 2 vehicles from the team of BillV and PaulG. They are professional and personable, go out of their way to make it happen. They are professional and personable, go out of their way to make it happen. More

I was looking for a good used car and a friend of mine referred me to Lou Newman, a sales manager at Bill Bryan. I called Lou and told him what I was looking for and the price range. Just based on my ph referred me to Lou Newman, a sales manager at Bill Bryan. I called Lou and told him what I was looking for and the price range. Just based on my phone call, he went to work for me, going above and beyond. At the appointed time, I went out to the dealership to look at the vehicle that Lou had selected for me. He had found a 2007 Saturn Ion with super low mileage, one owner and in superb condition. Upon arrival, Lou introduced me to Robby Aoude, who took charge and was very personable, taking care to answer every question that I had concerning the car, the price and other particulars. The price was perfect and we were able to work out very reasonable financing. After the paperwork and sale was complete, Robby himself made sure that everything on and in the car were perfect and that I was satisfied. From my experience purchasing vehicles in years past, Lou Newman and Robby Aoude went beyond anything I expected. The atmosphere from the the dealership and all the staff was very welcoming. I have never bought Dodge or Chrysler in the past but based on the service, I will definitely go back to Bill Bryan first when the time comes for me to purchase a new vehicle... More

I was most satisfied with the customer service and care I was shown when purchasing my vehicle. From the friendly sales staff to the diligent efforts of the finance department...I couldn't have been more was shown when purchasing my vehicle. From the friendly sales staff to the diligent efforts of the finance department...I couldn't have been more pleased with my car buying experience! More

Both Mike and Charles worked with us to get the vehicle we wanted at the price we were willing to pay. They were friendly and very helpful. Mike took the time to listen to our needs and helped us to get we wanted at the price we were willing to pay. They were friendly and very helpful. Mike took the time to listen to our needs and helped us to get the new car. Charles stayed late to explain more details of the car and also set up our cell phone into the car system. This is our third purchase with Bill Bryan. I use their service department for oil changes and mechanical issues. I have always been treated well by all departments. If we keep this car I will return to Bill Bryan for another vehicle. This was due to Excellent Customer Service by all. More

These two sales professionals went out of their way, beyond the call of duty, to meet our needs and desires in assisting us to select our new dream car. They both performed not only in the best interest beyond the call of duty, to meet our needs and desires in assisting us to select our new dream car. They both performed not only in the best interest of the company but in our best interests as well. When the time comes for us to again seek a replacement for our dream car we will without hesitation deal with these two fine gentlemen and Bill Bryan Chrysler. More

Dealing with Cathy was a pleasure--she answered all our questions, and at no time did we feel pressured or uncomfortable. We would certainly return to this dealership for another vehicle. Gene and Nans questions, and at no time did we feel pressured or uncomfortable. We would certainly return to this dealership for another vehicle. Gene and Nanscy Anderson More

Both sales consultants were excellent as Steve Pelnar helped on our return visit when Joe Ricklefs was out sick when we were looking at seriously buying our T&C. Both seemed familiar with the car and ad helped on our return visit when Joe Ricklefs was out sick when we were looking at seriously buying our T&C. Both seemed familiar with the car and addressed all our questions and issues. No high pressure sales which we appreciated. My only issue was in the closing room (not sure of the name of the person), there was first a quote for the extended service contract which we accepted and then he indicated he made a mistake on the price (45,000 miles over the current speedometer vs 75,000 miles total) which revised our price upwards by $206. Almost felt as if it was a way to get an extra couple of hundred bucks out of us at the last minute. Otherwise we were happy with the closing as well as the sales people we worked with. More

We had an appointment at a specific day and time with a sales rep and that sales rep was not avail because he was out with another customer. We waited 15 min beyond out appointed time when I had to flag d sales rep and that sales rep was not avail because he was out with another customer. We waited 15 min beyond out appointed time when I had to flag down another sales rep and ask when we would be meeting with our appointed rep. Another rep was assigned to us that made out experience very pleasant and productive. Scott C was the rep that was suppose to meet with us but Scott M was the sales rep that took over along with the evening sales manager, who together, worked very sincerely with us to work thru the buying process effectively. Mike S is the sales rep of record assigned to us and he arranged for us to meet with Scott C in his absence that night. More