CDJR of Leesburg

The service department experience is always enjoyable, they are knowledgeable, helpful, and professional. Thank you. they are knowledgeable, helpful, and professional. Thank you. More

Had emergency repairs done. We are from St Johns, Florida and were visiting friends from the Villages. Katie took excellent care of us and got us on the road the same day. We are from St Johns, Florida and were visiting friends from the Villages. Katie took excellent care of us and got us on the road the same day. More

The service department did an excellent job and got my vehicle in an out of the shop quickly. My service writer is Katie March. She is terrific; communications, follow up and follow through. The dealers vehicle in an out of the shop quickly. My service writer is Katie March. She is terrific; communications, follow up and follow through. The dealership needs work; the showroom/waiting area is a little shabby. The benches in the drive through are very uncomfortable and the table by them was filthy. The music that may or may not be good sounds terrible through the PA system. The speakers and the room just don't work. I've worked in dealerships and the sound system is torture. More

Customer satisfaction orientated. Quality service. I have used their services for over 3 years. I have been more than satisfied every visit. I really appreciate the texts, and video Quality service. I have used their services for over 3 years. I have been more than satisfied every visit. I really appreciate the texts, and videos they provide as they service my vehicle More

Kimberly is, by far, THE BEST service writer I have ever dealt with! I don't want anyone but her. dealt with! I don't want anyone but her. More

Carlos the service advisor was attentive and told me about what the found also told me about the parts that was order for the following appointment and introduce me to another service advisor because he about what the found also told me about the parts that was order for the following appointment and introduce me to another service advisor because he is going to be off. The customer service he had is above and beyond. More

Outstanding service. Carlos kept me informed of all progress. It was a pleasure working with him. He is a outstanding asset to your company. He really knows his job and d Carlos kept me informed of all progress. It was a pleasure working with him. He is a outstanding asset to your company. He really knows his job and does it very well! More

Easy transaction. Guido did very well. The finance officer needs some work though. Very deceptive with the description of the finance part of the car transaction. Guido did very well. The finance officer needs some work though. Very deceptive with the description of the finance part of the car transaction. More

Went to the dealer for a repair and when i get my car back it had a crack on my front windshield. Instead the want it to use my own insurance instead of theirs. back it had a crack on my front windshield. Instead the want it to use my own insurance instead of theirs. More

Terrible experience. Dishonest practices. We were directly lied to in the finance department and I called my bank to confront the lie. And the bank verified their dishone Dishonest practices. We were directly lied to in the finance department and I called my bank to confront the lie. And the bank verified their dishonesty (on speaker phone!) We will never purchase from here again. Sad when hard working people are treated with such disrespect. We were also told that my trade in vehicle had little to no value and they would lose money on it- they would have to auction it for parts. They turned around and listed it for sale the following Monday! More