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C&S Car Co.
Waterloo, IA
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368 Reviews of C&S Car Co.
Scott Thurn walked me through everything on the new Subaru Outback Onyx Edition from the heated seats to setting up my phone and so much more. He answered every single question I had. He let me test dr Subaru Outback Onyx Edition from the heated seats to setting up my phone and so much more. He answered every single question I had. He let me test drive different Subaru models then explained the differences in each style. He never pressured me and gave me a very fair deal on my trade in. Helped me setup the car after purchasing and always had a smile. Whenever I decide to trade in again this will be my first stop. Thank you Scott !!! More
Zero Credibility! Negligent and EgotisticalI took my Zero Credibility! Negligent and Egotistical I took my Hyundai Sonata to them to check out a check engine light and BlueLink. At first they're very Zero Credibility! Negligent and Egotistical I took my Hyundai Sonata to them to check out a check engine light and BlueLink. At first they're very nice. They even gave me a nice, new, loaner car while they worked on mine. But everything changed when I got my car back. The second I drove it off the lot I heard an awful noise and I quickly turned around and went back asking them how the inspection listed on the detail sheet could miss something so loud and obvious. Mr. Sam said he was unaware of anything. He said to keep an eye on it. Later in the day I took it to another service center to be looked at because it seemed really concerning and once they finished with it, they brought out a cleanly broken strut from the front-left-side of my vehicle! The new service center staff were absolutely horrified and amazed how something so severe and dangerous could have been missed during an inspection and more so even be allowed to be driven. One wrong bump in the road and who knows what could have happened to me and my passengers? This type of mistake is not acceptable whatsoever. It may even be classified as negligent in a court of law, as to be determined by legal counsel. I called them back immediately once I knew this and gave Sam the earful he needed to hear from putting me in a dangerous situation. I am not saying they broke my strut repairing my car. However, something happened to my vehicle while it was under their supervision that should have been taken of through the inspection listed on the report of the work performed and Sam refused to put his pride aside and take any responsibility for their mistakes. He said, "I'm not going to do anything about it." At this point I never want to step foot in their dealership again. I would highly recommend for everyone to go elsewhere for their car needs. Their behaviour hinges on illegal and dangerous. At least one of those terms describes my experience perfectly. More
Scott Thurn made it easy to buy the car. He was available when needed and very responsive, quick and friendly. I strongly recommend others to buy the car from C&S Dealer. Scott you are the best. when needed and very responsive, quick and friendly. I strongly recommend others to buy the car from C&S Dealer. Scott you are the best. More
Scott Thurn is a man that listens, establishes a rapport, and treating me fairly and with respect. Scott is knowledgeable of product and answered all my questions before I bought the SUV. Scott is someone wh and treating me fairly and with respect. Scott is knowledgeable of product and answered all my questions before I bought the SUV. Scott is someone who committed to customer satisfaction. I will recommend Scott to all my friends seeking a new automobile. Excellent experience!!! Thank you for everything Scott! More
Scott Thurman and Dan Cooley made the process simple, smooth and pleasurable. This was my second lease and can’t stress how easy they made it! Thanks guys-until next time! smooth and pleasurable. This was my second lease and can’t stress how easy they made it! Thanks guys-until next time! More
Scott and the team made buying a new car a great and easy experience, In pandemic times Scott understood how the internet was a terrific tool and really communicated well! We would do it again! experience, In pandemic times Scott understood how the internet was a terrific tool and really communicated well! We would do it again! More
First class experience trading with C&S Car Company. We told Scott Thurn when we would be there and he met us at door and had the car we were interested in up front and running to warm up. The trade was fa told Scott Thurn when we would be there and he met us at door and had the car we were interested in up front and running to warm up. The trade was fair and experience was easy. We highly recommend Scott to anyone looking for a new car. More
Great experience trading cars. Our salesman Scott was very accommodating and helpful. We were able to take our car for a test drive, the car was running, warmed up and a full tank.of gas! Very satisfied! very accommodating and helpful. We were able to take our car for a test drive, the car was running, warmed up and a full tank.of gas! Very satisfied!! More