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C&S Car Co.
Waterloo, IA
364 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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364 Reviews of C&S Car Co.
March 30, 2021
I had never worked with C&S before Scott was so great to work with not your typical car salesman he was so transparent and made my experience pleasant. I hope he passes his knowledge to others it was great work with not your typical car salesman he was so transparent and made my experience pleasant. I hope he passes his knowledge to others it was great he was very responsive to my questions, the financial part took a little too late by they need 2 people on a Saturday. More
by Car
Employees Worked With
Scott Thurn
March 17, 2021
I contacted five Subaru dealerships in the area via email and Scott Thurn at C & S replied the most quickly with the best quote on a new Subaru. He upheld his great first impression throughout our communicat and Scott Thurn at C & S replied the most quickly with the best quote on a new Subaru. He upheld his great first impression throughout our communications via email and text, and in person on the day of the sale. Signing all the paperwork was straightforward and took just over an hour. I would highly recommend Scott and C & S to friends, family, and strangers alike. More
by amwilson03
Employees Worked With
Scott Thurn
March 16, 2021
Great new car buying experience. Very professional staff overall. We dealt with Scott T. - very knowledgeable re features of the Subaru line. Extremely helpful in our decision process. We could staff overall. We dealt with Scott T. - very knowledgeable re features of the Subaru line. Extremely helpful in our decision process. We couldn't be happier. More
by RRS
Employees Worked With
Jeff Rymer
March 02, 2021
This is Mai YB! My husband and I just got our 2020 Subaru Outback from Scott. Scott is very friendly, personable, not pushy and will explain everything to you. We highly recommend him and the guy that took o Outback from Scott. Scott is very friendly, personable, not pushy and will explain everything to you. We highly recommend him and the guy that took our papers. They made it smooth and stress-free experience. Thank you. More
by Mai YB
Employees Worked With
Scott Thurn
March 01, 2021
Scott was very easy to work with and very very personable. He was ready to explain whatsoever I might have questions on. Based on our experience we would recommend dealing with Scott personable. He was ready to explain whatsoever I might have questions on. Based on our experience we would recommend dealing with Scott More
by danlocke1952
Employees Worked With
Scott Thun, the Guy that took care of the Paperwork was very friendly explained thoroughly..
February 18, 2021
Scott Thurn was amazing helping me with my purchase of my 2017 subaru legacy 3.6R limited. This dealership went above and beyond to help me get into my new vehicle. Can't wait to do more business with them! 2017 subaru legacy 3.6R limited. This dealership went above and beyond to help me get into my new vehicle. Can't wait to do more business with them! More
by osbornchelsea23
Employees Worked With
Scott Thurn
February 17, 2021
Scott Thurn walked me through everything on the new Subaru Outback Onyx Edition from the heated seats to setting up my phone and so much more. He answered every single question I had. He let me test dr Subaru Outback Onyx Edition from the heated seats to setting up my phone and so much more. He answered every single question I had. He let me test drive different Subaru models then explained the differences in each style. He never pressured me and gave me a very fair deal on my trade in. Helped me setup the car after purchasing and always had a smile. Whenever I decide to trade in again this will be my first stop. Thank you Scott !!! More
by Krista Webb
Employees Worked With
Scott Thurn
January 29, 2021
Zero Credibility! Negligent and EgotisticalI took my Zero Credibility! Negligent and Egotistical I took my Hyundai Sonata to them to check out a check engine light and BlueLink. At first they're very Zero Credibility! Negligent and Egotistical I took my Hyundai Sonata to them to check out a check engine light and BlueLink. At first they're very nice. They even gave me a nice, new, loaner car while they worked on mine. But everything changed when I got my car back. The second I drove it off the lot I heard an awful noise and I quickly turned around and went back asking them how the inspection listed on the detail sheet could miss something so loud and obvious. Mr. Sam said he was unaware of anything. He said to keep an eye on it. Later in the day I took it to another service center to be looked at because it seemed really concerning and once they finished with it, they brought out a cleanly broken strut from the front-left-side of my vehicle! The new service center staff were absolutely horrified and amazed how something so severe and dangerous could have been missed during an inspection and more so even be allowed to be driven. One wrong bump in the road and who knows what could have happened to me and my passengers? This type of mistake is not acceptable whatsoever. It may even be classified as negligent in a court of law, as to be determined by legal counsel. I called them back immediately once I knew this and gave Sam the earful he needed to hear from putting me in a dangerous situation. I am not saying they broke my strut repairing my car. However, something happened to my vehicle while it was under their supervision that should have been taken of through the inspection listed on the report of the work performed and Sam refused to put his pride aside and take any responsibility for their mistakes. He said, "I'm not going to do anything about it." At this point I never want to step foot in their dealership again. I would highly recommend for everyone to go elsewhere for their car needs. Their behaviour hinges on illegal and dangerous. At least one of those terms describes my experience perfectly. More
by saltysalas
Employees Worked With
Sam
