Byers Mazda

We purchased a new Mazda CX5 at Byers Mazda recently and had a great experience. Elizabeth was very professional, cordial, efficient and knowledgeable. She had answers for all of our questions and never p had a great experience. Elizabeth was very professional, cordial, efficient and knowledgeable. She had answers for all of our questions and never pressured us. The purchase procedure was quite smooth and efficient as well. We were running late on two separate trips to the dealership to look at vehicles and on both occasions Elizabeth offered to stay past closing to assist us. This car buying experience ranks at the top for us! We won't hesitate to recommend Byers Mazda to family and friends! Thank so much for a job well done! More

Our dealings with Chris were easy, friendly, informative and helpful. He is not a high pressure salesman which immediately drives us out the door.My husband wanted to test drive an automatic Mazda Miata rag and helpful. He is not a high pressure salesman which immediately drives us out the door.My husband wanted to test drive an automatic Mazda Miata ragtop, and he had one available.He loved it but wanted a different color. Chris found one and had it brought in from Indiana. We knew that before we left.Financing was also secured while we were there, so we knew no problems would occur when we returned for the car.The horror stories on CNN about dealerships that OK financing then renege when you get your car were non- exsistent with Chris.The car arrived exactly as promised, and he explained everything perfectly, then made sure my husband understood how to operate the convertible top.If you like a highly professional, friendly,helpful sales person there are none better than Chris.We will definitely recommend him to our friends, some who have already expressed interest in his car.It's a beauty! More

Everyone at the dealership was very helpful. I am quite pleased with the Mazda 3 I bought from Chris Canny. It seemed as though Chris was honest with me and I never felt any pressure to buy. Chris was very pleased with the Mazda 3 I bought from Chris Canny. It seemed as though Chris was honest with me and I never felt any pressure to buy. Chris was very professional and gave me a great price on my new car. I would definitely recommend buying from Byers Mazda. More

We were originally going to go out of state to get a Mazda CX5 because we wanted a good price and no one had the exact car we wanted in stock. But we talked to Keith at Byers and he was willing to come Mazda CX5 because we wanted a good price and no one had the exact car we wanted in stock. But we talked to Keith at Byers and he was willing to come down on the price. When we got there to pick up the car it was 15 minutes before they closed. Keith stayed with us and answered all our questions, took care of our trade in, and worked with us on financing. We were probably there until 9:30 pm but the whole process was a breeze compared to our last car buying experience. Not only that, but the CX5 has more than exceeded our expectations. We would definitely recommend Byers. More

Both our salesperson (Zach) and the finance manager were very easy to work with. Zach was friendly, helpful, and thorough without being pushy. He answered all of our questions and never made us feel rushe very easy to work with. Zach was friendly, helpful, and thorough without being pushy. He answered all of our questions and never made us feel rushed. The finance manager was equally as friendly and helpful. Overall, we had a great experience and have absolutely no complaints. Would definitely go back! More

If I could give this service department a negative -10, I would. Worst, worst service ever. I took in my 2003 Mazda protege knowing already beforehand what was wrong with it, this car had been recalled for t would. Worst, worst service ever. I took in my 2003 Mazda protege knowing already beforehand what was wrong with it, this car had been recalled for the same exact problem, but mine VIN number wan't one of them. So I drop it off at 8am and then finally it is done by 6pm, now I am billed $500, with half of it from labor costs. Before I paid them, I double checked with the service rep, to make sure my problem was fixed and that they had checked my car overall for any other problems. Well, good thing I took the side roads home, because the next day as I pulled out of my carport, I hear a big bang noise. I get out and find a piece of metal/screw thing that fell from the bottom of my car!!!! Really??? Of course, when I took it back in, their explanation was that it was an honest mistake, that the technician was checking something and had left it in and that of course they couldn't refund any of the labor cost they had charged me. But they could offer me a 10% discount of up to $100 for any future services. Right, like I would come back. Not only were they careless, they also put my life and others in danger, what if I had been on the highway and it had fell out and struck another car. Just think it about it in another scenario, what if you had gone into surgery and the doctor left a operating tool in you, and then explained as a honest mistake and then offered a discount on any further surgeries. I am taking my compliant to Mazda USA, because this was ridiculous. I was charged 90 per hour for labor, and even though the car was there the whole day, it was obvious the job was rushed and sloppy. More

Frank is great to work with once I get to the dealership for my appointment and service seems to be always within the time promised ....the problem with this dealership in particular is that no one retur for my appointment and service seems to be always within the time promised ....the problem with this dealership in particular is that no one returns a call (even after waiting a couple of days) when a message is left attempting to set up a service appointment. These are not isolated incidents -- it seems to happen anytime I leave a message for a service appointment so I no longer will leave a message and call back until I can talk with a person....that might work very well for you that I am willing to spend my time to call again and again however it is a waste of my time. More

Worked with Shane and his team and found all to be extremely knowledgable and experts. I would do business with Byers again! The staff treated me very fairly, there was no high pressure. The showroom extremely knowledgable and experts. I would do business with Byers again! The staff treated me very fairly, there was no high pressure. The showroom and facilities were spotless. Very refreshing to meet and do business with a staff like this!! More

Very negative experience. It is my opinion that the price I negotiated for on my new vehicle was changed after the fact and I didn't catch it in the purchase order. I say "my opinion" because I was told by t I negotiated for on my new vehicle was changed after the fact and I didn't catch it in the purchase order. I say "my opinion" because I was told by the general manager that if I engaged in slander or defamation they would involve lawyers. As you can tell, they are very pleasant people to work with. I presented them with evidence of the first quote, but they refused to honor it. I would never do business with them again, and if you choose buy a car with them make sure you get everything in writing along the way and triple check the paper work. More