Byers Mazda

Quick and professional I actually went to the dealership to view another car but that car had sold early and Jeff Rettinger was extremely helpful. He listened to what I want I actually went to the dealership to view another car but that car had sold early and Jeff Rettinger was extremely helpful. He listened to what I wanted in a car and a car payment wise. We found the perfect car meeting my needs. Jeff in finance made the process painless and easy. If you are in the market for a car I would highly recommend Byers Mazda Subau. More

Completely Hassle Free Experience!!! What a great experience at Byers Mazda Subaru! We found our car on Yahoo! Used Autos and scheduled a test drive. Our salesman, Jeff Rettinger, got ah What a great experience at Byers Mazda Subaru! We found our car on Yahoo! Used Autos and scheduled a test drive. Our salesman, Jeff Rettinger, got ahold of us almost immediately and told us to stop by whenever to test drive the vehicle. We got there the next day and Jeff had the car ready to go for us. He made copies of our license and we were on our way...no sales pitch...no hassle...very refreshing. We took the car on the test drive and returned it to Byers with intentions of looking at a few other manufacturers cars on other lots. 3 lots later we were back at Byers asking for another test drive. Jeff handed us the keys and we were on our way. A half hour later we returned to purchase our new addition. Jeff handled everything for us and a couple hours later we were driving the vehicle home! A+ service. Great experience! More

Superb sales process with Atef Behery. After visiting multiple car dealerships and then the other two local Mazda dealerships once I decided to go with Mazda was frustrating and underwhelmi After visiting multiple car dealerships and then the other two local Mazda dealerships once I decided to go with Mazda was frustrating and underwhelming until my boss recommended I call Atef Behery at Byers Subaru/Mazda. From my initial contact forward, Atef made the car buying experience a joy. If you need a new Subaru or Mazda I couldn't recommend him more. He is a true asset and a caring, compassionate and consummate professional. More

2nd Purchase! Very happy with my dealer Atef. We had most all the details worked out vie online and email. It was easy to trade in my old car. I would go back he Very happy with my dealer Atef. We had most all the details worked out vie online and email. It was easy to trade in my old car. I would go back here. More

MR. Atef Behery SALESMAN I researched the Mazda CX5 for several months to ensure that my wife would get the best, most safe, affordable vehicle with all of the options she wan I researched the Mazda CX5 for several months to ensure that my wife would get the best, most safe, affordable vehicle with all of the options she wanted. I also searched dealerships that were rated the best in customer service and satisfaction. Look no further than Byers Mazda/Subaru. I saved a vehicle online, that I was interested in, and Mr. Atef Behery called me the next day. I cannot speak more highly of anyone I know, to say how friendly and knowledgeable Mr. Atef Behery was. He was extremely professional, knowledgeable, and too friendly to describe! I will never go anywhere else to buy a Mazda as long as Byers Mazda continues to provide the experience my wife and I had yesterday. The CX5 is an awesome vehicle - just saying. Mr. Atef Behery, you are a 10+ in my book Sir. Thank you so much! More

Excellent Car Buying Experience I was impressed with Byers from the second I walked on the lot. No high pressure salesman, they let me take the Toyota RAV4 I was interested in to my I was impressed with Byers from the second I walked on the lot. No high pressure salesman, they let me take the Toyota RAV4 I was interested in to my mechanic, and actually followed up after the sale was done. Jeff Rettinger is a straight forward salesman who answered my questions quickly and honestly. Russ and Dave also provided a fun buying experience. When I'm in the market for another car, Byers will be the VERY 1st place I check. More

Worst dealer ever I took my 2008 Mazda 6 to this dealer ship fully loaded with 66000 miles on the car they only offered me 6000 for the car really 6000 and they also sa I took my 2008 Mazda 6 to this dealer ship fully loaded with 66000 miles on the car they only offered me 6000 for the car really 6000 and they also said that the best they could do. Then I went home put in the same info they showed us for a trade offer and the website said dont take less then 8500. The worst part of the whole thing was I was not just looking for one car i was looking for two and both my parents were looking at 2 cars as well. So i went to a different dealer that was willing to work with me offer me 9000 for my car and got me to the payment I wanted to be at on my new car so we bought my wife a car as well and now my parents are looking for there cars too. The dealer that went above and beyond was Ricart mazda off South hamilton rd. I am also a employee of one of there partners so needless to say i will advise everyone to stay away from this dealer. More

As with another reviewer of the dealership, I took my Mazda6 SW to Byers for a routine recall on a fan controller module. Service went well, took about an hour. Waiting room was well equipped and clean. Mazda6 SW to Byers for a routine recall on a fan controller module. Service went well, took about an hour. Waiting room was well equipped and clean. Got the keys to my car, no charge (obviously) and received a copy of their inspection report... You know, tires, brakes, battery etc. Drove the car away and was happy. Several hours later, the car would not start. Dead battery.... But hold on... Wasn't it checked just four hours previous by the Mazda dealer who said it was at 90%+? Had the car inspected before it went back on a tow truck and the guy said it looked like the alternator had not been connected.... (Perhaps because they disconnected it to do the recall?) Anyway, towed it back to dealership and left it there (Was Saturday afternoon) so I had to wait until Monday. Called them up and they said it was a dead battery.... DUH!!!! Well, they replaced the battery AT MY COST and took three days to do it... Subsequent trip for same car (Forced to, had a misfire) showed them diagnose the misfire as "Bad Gas"... Same problem two weeks later after I had changed my gas supply to their recommended brand. Took car back to them for a booked appointment on Monday... On Tuesday was informed problem was spark plugs... Okay, car had 75,000 miles on it, was probably due... Quoted $200.... FOR PARTS!!!! Said OK, they can have the car until Friday as they wanted to do further testing on it... They said OK... So when I go on Friday evening to pick car up, as I needed it for the weekend... Was told: "You are a priority for Monday morning" Priority for Monday morning??? Wasn't I a priority when I made an appointment on the Monday previous? Got my car back the Tuesday following, after the had finally diagnosed the problem successfully as an ignition coil.... How can a certified Mazda service center incorrectly diagnose a problem twice.... Even though I now live just four miles from Byers Mazda, I will NEVER take my car there, not even for an oil change. And if you do go there, check the pricing for service elsewhere... Quoted $450 + tax for a wheelbearing on a Mazda6 SW... Got the car serviced at another Mazda dealer (Park Mazda Wooster) for less than $200.... Tax included.... More

My credit score was pulled for financing options, and they falsified my score so I didn't qualify for a better rate. I immediately pulled my score and report from all three reporting agencies. The lowest they falsified my score so I didn't qualify for a better rate. I immediately pulled my score and report from all three reporting agencies. The lowest score reported was 44 points above what I was told. I applied to one of the banks they sent an inquiry to and was instantly approved with a lower rate. Shady dealings here. More

Atef was flat out best salesman i've ever worked with. He was the most polite and courteous person. He was very informative on all makes and models. When we decided we were going to make a purcha with. He was the most polite and courteous person. He was very informative on all makes and models. When we decided we were going to make a purchase, he even gave us a few snacks to hold us over because it was well past closing. He answered every question we had, explained every detail about the vehicle, and also went through the whole manual to make sure we understood everything about the Mazda CX-5. Not to mention, prior to coming to the USA, he was an OBGYN in Egypt. If I ever want to purchase a vehicle again, I hope Atef is still at Byers Mazda....although he's testing to get back into the medical field! More