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Byers Mazda

Columbus, OH

4.8
782 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 782 reviews

March 30, 2018

Performed warranty repair Thanks to Byer's and Mazda for taking care of the wheels. The clear coat was starting to flake off and they replaced all four wheels under warranty. More

by rthomps9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Beaver
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. We are glad we were able to get your wheels taken care of for you and that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 30, 2018

The purpose of service - Airbag Recall The purpose of my service request was to have the air bag issue for my 2009 Subaru Forester repaired. Be it over the phone, or in person Ann, in the S More

by BERNICE S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann in Service Department
Apr 02, 2018 -

Byers Mazda responded

Thank you for sharing your experience with our service deparment. It's great to hear that we were able to take such good care of you and your "Well Loved" Subaru. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for sharin your experience with us.

March 30, 2018

Good service experience Professional staff got me in earlier than appointment and out quickly. They worked in an extra minor repair too. Will continue to drive out of my way More

by Dave N
Recommend Dealer
Yes
Employees Worked With
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 30, 2018

Great experience at 25K mile check-up Got the appointment day and time I wanted. Price of 25,000 mile check-up was less than I expected. Last minute, told them I needed a new battery for More

by AMHIRSCH1183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 29, 2018

Love the Express Service This is the 2nd time I’ve used the express service to have my oil changed and tires rotated. I am always impressed with the fast and quality service More

by HOCKEYGIRL27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Beaver
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 29, 2018

Oil change Good service, fast. Not sure I identified the service tech correctly tho! Like the express feature. Worth the trip from Grove City. Have a nice day. More

by HUGHESL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Beaver
March 29, 2018

Great people great service Fast and accurate very happy with the service I received.Highly recommend the service department best in town for Subaru .Alway have my parts in stock More

by SUBARUMONTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 29, 2018

Bought accessories and had installed Ann, customer service rep. Was very friendly, knowledgeable and accommodating. She fully explained the installation process of the accessories to m More

by GIDZKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann, Zach Jenkins, Brandon Jackson
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 29, 2018

Air bag recall. Found out I also had a head gasket and belt issue(s). Service guy took the time to explain the issues and talk me through my options. I always appre More

by leonarto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. We are sorry to hear that our Cashier did not meet your expectations and based on your comments ours either. We will be addressing that with them. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 27, 2018

Buy your next pre-owned Mazda from Jeff! We went to just look at cars - no plan to actually buy one. But Jeff Rettinger made the process SO smooth and easy that in no time I had the car I had More

by Cathy Paessun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rettinger
Mar 29, 2018 -

Byers Mazda responded

Thank you for taking time to share your experience with Jeff and Us. Jeff makes the process of finding and purchasing a vehicle as easy and painless as possible. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for sharing your experience with us and for choosing us for your vehicle purchase.

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