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Byers Imports Pre-Owned Center
Columbus, OH
276 Reviews
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Showing 276 reviews
September 21, 2020
One of the best, if not the best Auto buying experiences I've had in my life. Derek Hall was my Salesman. Everything was exactly as Derek described & he went out of his way to make sure I had all requeste I've had in my life. Derek Hall was my Salesman. Everything was exactly as Derek described & he went out of his way to make sure I had all requested info. I received a fair offer for my trade in as well. I wouldn't hesitate to recommend Byers to anyone for an Automobile purchase. More
by vsjjstoll
Employees Worked With
Derek Hall, Heath Maynard
September 12, 2020
Had a great experience getting my new BMW. Derek went out of his way to answer all of my questions and concerns. The next day followup was extremely appreciated. out of his way to answer all of my questions and concerns. The next day followup was extremely appreciated. More
by Joey Corley
Employees Worked With
Derek Hall
September 08, 2020
Extremely unprofessional customer service. This dealership lost very loyal customers today (9/8/20) because scheduled appointments mean NOTHING to the dealership. I was interested in purchasing a u dealership lost very loyal customers today (9/8/20) because scheduled appointments mean NOTHING to the dealership. I was interested in purchasing a used Audi that I had previously test driven not even a week ago, so I made an appointment yesterday (9/7/20) with Rufus Alexander to look at the car one last time today before sitting down and talking numbers. I showed up right on time only to find out that the exact vehicle I was interested in was being test driven by a couple that showed up for a “walk-in” not even 5 minutes before my SCHEDULED appointment. They inconveniently had me wait until the vehicle returned and THEN told me it was being sold. The sales manager on duty I spoke with then had the audacity to tell me I had the opportunity to purchase the vehicle the last time I drove it instead of apologizing for the poor management of the situation. Don’t bother making an appointment here because the car you are interested in purchasing will be sold under your nose in a matter of MINUTES. A loyal customer that has purchased 2 vehicles at this location obviously holds no value to this dealership or the sales staff. More
by macedonian027
September 08, 2020
I enjoyed working with Byers! My sales person Derek Hall was AWESOME! I talk with him over the phone and he walked me through every step of the way (from application online to a i person visit) he even vide was AWESOME! I talk with him over the phone and he walked me through every step of the way (from application online to a i person visit) he even videotaped the vehicle and sent to me when the dealer was closing for the day). Ahis exceptional service made me purchase my vehicle from Byers. Although I visited other dealers for the same vehicle, Dereks service was authentic and professional. I had to purchase my vehicle from a dealer that knows how to treat their customers. Once i visited the dealer we test drove and purchased our car and was out the door in less than 1 1/2. Great Service and Great Staff! More
by daphnejett
Employees Worked With
Derek Hall
September 04, 2020
I had a really great experience purchasing my Hyundai Sonata car. Great customer service, everyone was helpful and nice. Paperwork were completed in a timely manner. Sonata car. Great customer service, everyone was helpful and nice. Paperwork were completed in a timely manner. More
by Tilda
Employees Worked With
Derek Hall
September 02, 2020
Best car buying experience from start to finish! Car was waiting for me and ready to test drive. A no hassle purchase from salesman to financing. Thanks, Carri waiting for me and ready to test drive. A no hassle purchase from salesman to financing. Thanks, Carri More
by cjlancia
Employees Worked With
Derek Hall
August 27, 2020
I called and Derek described the vehicle to me. When I arrived it was just as he stated. Super clean with no surprises. Very good experience!!! Thanks, John. arrived it was just as he stated. Super clean with no surprises. Very good experience!!! Thanks, John. More
by jwright
Employees Worked With
Derek Hall
August 20, 2020
I was very impressed with Derek Hall, he had everything ready for me before I walked in the door, he put me first as the customer and met my needs. Very professional, thank you for the hospitality. I love ready for me before I walked in the door, he put me first as the customer and met my needs. Very professional, thank you for the hospitality. I love my new car. More
by smr5
Employees Worked With
Bill Reilly, Derek Hall, Heath Maynard, Jorge
July 29, 2020
Smooth and Easy Experience I reached out to test drive a vehicle. Derek set everything up. Upon arrival the vehicle was waiting for me. When I got back... we went over pricing a I reached out to test drive a vehicle. Derek set everything up. Upon arrival the vehicle was waiting for me. When I got back... we went over pricing and options. I left to take some time to think about it and to test drive another vehicle at another dealership. Ultimately, Byers was the better vehicle and better experience for me. Derek made it simple to text back and forth with while finalizing the details. He made it so easy. I went back in the next day to purchase it. Heath - walked me through all the paperwork. Very knowledgeable! Thanks Guys!! More
by T.T.
Employees Worked With
Derek Hall, Heath Maynard
July 24, 2020
Truly the best dealership I’ve ever dealt with and I’ve dealt with many. Transaction was smooth, and easy. The staff was friendly, helpful and knowledgeable. I will definitely make this my dealership o dealt with many. Transaction was smooth, and easy. The staff was friendly, helpful and knowledgeable. I will definitely make this my dealership of choice going forward. More
by Connie
Employees Worked With
Derek Hall, Heath Maynard
