Byers Imports Pre-Owned Center

The sales process is a little uneven. I was looking for a WRX and the initial emails with the sales department made it sound like they had what I wanted and that I should head over to tak I was looking for a WRX and the initial emails with the sales department made it sound like they had what I wanted and that I should head over to take a test drive. I started making plans to do so that day only for them send a follow up email telling me to not show up as they realized they had nothing in stock. Eventually, I decided to make a factory order for my WRX and called to see what Byers could do. Brad Crader was super easy to work with- he was able to call me back within the hour with Costco pricing and ordering timeline. Ultimately I decided on another dealer as they were able to offer a shorter timeframe, but definitely will give xxxxxxto Brad for his help. More

Buyer be ware. This dealership is only out to make the sale. Although their tactics are not outwardly deceiving its clear they are not out to satisfy the customer This dealership is only out to make the sale. Although their tactics are not outwardly deceiving its clear they are not out to satisfy the customer. More

I had spent 2 1/2 weeks at 4 to 6 hours per day searching for a replacement Ford Explorer that had been totaled by a teenage drive with a learner's permit. While there are a yon of XLT models within the pri for a replacement Ford Explorer that had been totaled by a teenage drive with a learner's permit. While there are a yon of XLT models within the price range, I had a set of conditions needed to serve as a suitable replacement. I did a couple of potential vehicles but 1 didn't quite hit all the required checkmark boxes and the other was at a lot whose manager fit the "yutz from xxxx" description. Enter Derek from Bryers Import Used Car Department. He had an advertised vehicle that I found online. I wrote him with my concerns and he promptly answered. He even made a video for me showing ALL systems were functioning as one might hope for. My wife and I drove from Northern Cincinnati to the east side of Columbus to look the vehicle over. It was exactly as the ad described! Derek listens to the customer, there's no pushing AT ALL and he worked diligently to get our business. And Bryers honestly deals on their vehicles. We made what we considered a fair offer and it was accepted. No quibbling. Just honesty. If you want a quality vehicle (a vast majority of Bryers vehicles are trade ins and not auction purchases), honest dealing and a terrific salesman, Bryers Imports is your place to check out and Derek is a salesman you can have confidence in! More

Best experience buying a car & I am 59 years old ! No pressure ,felt like they really cared ! Would definitely recommend & buy from here again No pressure ,felt like they really cared ! Would definitely recommend & buy from here again More

My experience at Byers Import Pre Owned Center was the best experience I've had and I have bought vehicles regularly for more that 55years. From initial contact via text message through the delivery proce best experience I've had and I have bought vehicles regularly for more that 55years. From initial contact via text message through the delivery process. Derek Hall help me by answering all my questions before we ever met. Very rare to get this level of service anywhere. Derek is a very polite, knowledgeable individual. The Byers organization should be extremely proud to have him. Mike in finance was also a very polite no nonsense guy. A true asset to their organization. I was in and out in 1.5 hours since Derek had everything we agreed to ready before i arrived. I will be back...... More

Byers Imports Pre-Owned Center's Jerry Entingh is a professional, polite, and well informed sales associate who is committed to assisting his customers. He guided me through every step of the sales, pu professional, polite, and well informed sales associate who is committed to assisting his customers. He guided me through every step of the sales, purchase and financing of a beautiful, reliable pre-owned Toyota Venza at the current fair market value. It was my pleasure to conduct business with a 5 star automobile dealership that has been continually in business since 1897. George M. Paree More

We purchased from Derek Hall of Buyer's Imports. The experience with Derek was easy, friendly and extremely professional. Derek provided excellent communications and service. He valued our time and The experience with Derek was easy, friendly and extremely professional. Derek provided excellent communications and service. He valued our time and valued us as customers. The vehicle was prepared and ready for our arrival on time. There was a sign in the windshield with our name and appointment time listed. Derek met us at the door and welcomed us to the facility. These minor details were a reflection of the detail we feel Derek brought to the entire experience. We will come back when we need another vehicle. More

Good people that work with you have an excellent service department very easy to deal with would highly recommend this dealership department very easy to deal with would highly recommend this dealership More