Byers Imports Pre-Owned Center

Byers Imports' management, Eric Friend (Service Manager) & Kevin King (General Manager) made good on a repair that they could have possibly turned down. They were professional,understanding and the stood be & Kevin King (General Manager) made good on a repair that they could have possibly turned down. They were professional,understanding and the stood behind the product. I have always managed people and businesses and was impressed with the way they handled my issues. I will buy my next car from them! More

I was in the market for a sports car and found the car that I was looking for at Byers Import. This place is great because I got the exact car I wanted! Their attitude was awesome and customer service wen that I was looking for at Byers Import. This place is great because I got the exact car I wanted! Their attitude was awesome and customer service went above and beyond to help me. More

I took my daughter's 2000 Audi TT in because of a MIL and Mike in the service department was awesome. He discovered a recall that also needed to be performed and was very kind and thorough in his explanatio Mike in the service department was awesome. He discovered a recall that also needed to be performed and was very kind and thorough in his explanation of the problems with the MIL and the procedure they would use to take care of the recall. When I took the car back in for the appointment, I was met by Mike and Marty as soon as I walked in the door. They had arranged for a loaner car since the work would take a few days. I am very pleased with the service they provided and the professional and kind manner in which I was treated. They even thanked me for refueling the loaner car I was using. Not that I want anything to go wrong with my daughter's car, but the next time it needs any work, whether typical maintenance or a repair, I will not hesitate to call the service department at Byers Audi and make the arrangements through Mike or Marty. The service staff was also wonderful to me and helped me move things from one car to another when I left with the loaner. My daughter's car was washed and vacummed out and looked absolutely wonderful. More

Great time at the shop. It was actually to look at the many different options of cars that I had, and the people were very informative many different options of cars that I had, and the people were very informative More

Most importantly, I trust the dealership. Whenever I need to get my car serviced or I just run into an emergency, the staff are so accommodating and friendly. That quality can be rare. At least, it has been to get my car serviced or I just run into an emergency, the staff are so accommodating and friendly. That quality can be rare. At least, it has been for me at other dealerships. More

They were very nice and they gave me good customer service. I just went to get an estimate on my car and they gave me one and some advice on what to do. service. I just went to get an estimate on my car and they gave me one and some advice on what to do. More

Their work is AMAZING!!!!!! I took my car for a wax (buff and clay) and my car came out to be a mirror under the sunlight!!!!! They even cared to work on my taillights, making them look like new (they are af and clay) and my car came out to be a mirror under the sunlight!!!!! They even cared to work on my taillights, making them look like new (they are aftermarket so they did loose their shine fast). More

I just purchesed a vehicle 2 weeks ago. At first, car I just purchesed a vehicle 2 weeks ago. At first, car looked and sound good, but 2 days after purches,everything start falling apart. The engine ligh I just purchesed a vehicle 2 weeks ago. At first, car looked and sound good, but 2 days after purches,everything start falling apart. The engine light came on, smoke from the hood, tires presure going down,etc. So far,fixing it cost me over $2000 and it still so much to fix,and those are problems that i think they should take care before puting car for sale (oil chanhe,filters,engine check etc):(((. I took car for inspection to certified service center, obviously car was never checked after trade in or long time before that. They just cleaned it to look nice.If you planing to buy any car from them,think twice or take that car for inspection to independent service place .I should blame my self for not checking reputation of the dealer, looks like iam not the only one with this experience.Also their financial options are not that great, you can find better deals. Very desapointed. More