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Byers Imports Pre-Owned Center

Columbus, OH

4.8
276 Reviews
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401 N Hamilton Rd

Columbus, OH

43213

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Showing 276 reviews

March 29, 2018

Smooth professional transaction Found the van on carguru. Called to make sure it was still there. Dominic let me know it was and got it ready for a test drive. We arrived and insp More

by RASJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic DeCaro, Heath Maynard
Mar 30, 2018 -

Byers Imports Pre-Owned Center responded

Thank you so much for the review and support, we are happy to hear that Dominic and Heath could provide an excellent experience for you! Please give us a call if there is ever anything we can do to help!

March 29, 2018

Great! Dominic was so helpful! I told him what I needed and he found me the perfect car, and within my budget. I did not feel pressured at all and it was a v More

by Kelsey K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic DeCaro
Mar 30, 2018 -

Byers Imports Pre-Owned Center responded

Thank you for choosing Byers Imports, we are happy to hear that Dominic was able to provide an excellent experience for you! We greatly appreciate the review and support!

March 28, 2018

Great people and carS Very personable and helpful employees. Derek was great and was very helpful. Would recommend in a second! Love my new car and how i got it More

by Tom26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Hall
Mar 30, 2018 -

Byers Imports Pre-Owned Center responded

Thank you for choosing Byers Imports, we are happy to hear that Derek was able to provide an excellent experience for you!

March 28, 2018

Thorough and Exceptional Dominic was thorough in addressing all of my needs and answering all of my questions concerning the available cars on the lot in my price range to the More

by Santino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic DeCaro
Mar 30, 2018 -

Byers Imports Pre-Owned Center responded

Thank you for choosing Byers Imports, we are happy to hear that Dominic and the rest of the Byers team could provide an excellent experience for you!

March 28, 2018

Great Experience I had a great experience, no pressure and got exactly the car I wanted at what I felt was a fair price within my budget. I was surprised how quickly More

by JohnandJohnny
Recommend Dealer
Yes
Mar 30, 2018 -

Byers Imports Pre-Owned Center responded

Thank you for choosing Byers Imports, we are happy to hear that Rachel and the Audi Columbus team were able to provide an excellent experience for you!

February 03, 2018

Excellent Experience. Derek did a great job with us. He was professional, timely, and a pleasure to work with. We were very confident in our purchase by the thoroughness of More

by DK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Hall
Feb 12, 2018 -

Byers Imports Pre-Owned Center responded

Thank you for choosing Byers Imports, we are happy to hear that Derek and the rest of the Byers team could provide an excellent experience. We greatly appreciate the review and support!

January 29, 2018

Truck purchase This was a good car buying experience. The sales associates were pleasant & no pressure. They were knowledgeable & met all of our needs. We easily tra More

by Car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Hall
Feb 12, 2018 -

Byers Imports Pre-Owned Center responded

Thank you for choosing Byers Imports, we are happy to hear we were able to provide an excellent experience for you! We hope you enjoy your new vehicle, and ask that you please give us a call if there is ever anything we can do to help!

November 13, 2017

We got the car we wanted Derek was effiecient, professional, explained everything well, friendly and exceeeed our expectations. He even filled the car up with gas . Our time More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Hall
Nov 13, 2017 -

Byers Imports Pre-Owned Center responded

Thank you for choosing Byers Imports, we are happy to hear that you had an excellent experience with Derek, and the rest of the Byers team! Please give us a call if you ever have any questions we can help answer!

September 25, 2017

BEWARE!! - LIARS, Covered Up Problems! From the very first text I noticed these salesmen here have no appreciate for the customer. They were lazy and didn't want to help me at all. I told t More

by AllTruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Dillon, Dominic DeCaro
Sep 26, 2017 -

Byers Imports Pre-Owned Center responded

Hello, We are sorry to hear about your experience, it is never our goal for a customer to feel this way after a visit. We have spoke with our team regarding this experience. We understand that we did miss the dents on the rooftop and for that we apologize; however, we did provide a fair estimate for repair and price reduction for the vehicle. We also told you our best price before you visited, and are sorry we couldn't make it work. We understand your frustration, and we do take our customer experience seriously. If you have any more questions or would like to talk please feel free to send me an email at jwarvel@byersauto.com.

August 18, 2017

Awesome service! As a 21 year old first time car buyer I was pretty nervous about making my first big purchase. I knew I wanted something reliable that would last me a More

by Sarahblair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Smith
Aug 18, 2017 -

Byers Imports Pre-Owned Center responded

Congratulations on the new car Sarah, we hope you love it!! We are glad John and the rest of the Byers team were able to provide an excellent experience for you! Please give us a call if you have anymore questions!!

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