Byers Imports Pre-Owned Center
Columbus, OH
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Smooth professional transaction Found the van on carguru. Called to make sure it was still there. Dominic let me know it was and got it ready for a test drive. We arrived and insp Found the van on carguru. Called to make sure it was still there. Dominic let me know it was and got it ready for a test drive. We arrived and inspected the car. Found a few small scratched and on small dent. Dominic told us he could fix them. We told him the price we wanted to pay, and he was able to match it. We had a trade in that he wasn't able to get the price we wanted, but we accepted it anyway to avid the hassle of selling in ourselves. I mentioned I was surprised at how low the trade in value was. Dominic once again told me I didn't have to trade it in. No pressure to use the trade to knock down the price of the new (to us) van. We signed all the papers. Dominic said the van would be worked on and ready the next day. The net day I came in with our trade in, and drove off in the new van with a full tank of gas. Smooth and professional. More
Great! Dominic was so helpful! I told him what I needed and he found me the perfect car, and within my budget. I did not feel pressured at all and it was a v Dominic was so helpful! I told him what I needed and he found me the perfect car, and within my budget. I did not feel pressured at all and it was a very easy experience. He called the next day to check in and make sure everything was going well and offered to fix a few cosmetic things on the car for free. I really appreciated the entire experience! More
Great people and carS Very personable and helpful employees. Derek was great and was very helpful. Would recommend in a second! Love my new car and how i got it Very personable and helpful employees. Derek was great and was very helpful. Would recommend in a second! Love my new car and how i got it More
Thorough and Exceptional Dominic was thorough in addressing all of my needs and answering all of my questions concerning the available cars on the lot in my price range to the Dominic was thorough in addressing all of my needs and answering all of my questions concerning the available cars on the lot in my price range to the details of the sales/warranty processes. He truly went above and beyond to make sure I did not leave with anything less than the right car for me. Having owned the car for nearly two months now, I am thrilled with my purchase and cannot thank him enough for facilitating the process! More
Great Experience I had a great experience, no pressure and got exactly the car I wanted at what I felt was a fair price within my budget. I was surprised how quickly I had a great experience, no pressure and got exactly the car I wanted at what I felt was a fair price within my budget. I was surprised how quickly and smoothly the purchase process was. Rachel was especially kind, pleasant and helpful. She took care of everything for me and really knows how to treat a customer (even came in on her day off to help us!) More
Excellent Experience. Derek did a great job with us. He was professional, timely, and a pleasure to work with. We were very confident in our purchase by the thoroughness of Derek did a great job with us. He was professional, timely, and a pleasure to work with. We were very confident in our purchase by the thoroughness of the car information and prep. They even gave us a full tank of gas! I am very impressed with Byers and would highly recommend them. More
Truck purchase This was a good car buying experience. The sales associates were pleasant & no pressure. They were knowledgeable & met all of our needs. We easily tra This was a good car buying experience. The sales associates were pleasant & no pressure. They were knowledgeable & met all of our needs. We easily traded our vehicle in on our new purchase which are very happy with. We had visited a different dealership the day prior ready to make a purchase. However, due to their lack of negotiations, we ended up here. It was a great choice! Will be a repeat customer! More
We got the car we wanted Derek was effiecient, professional, explained everything well, friendly and exceeeed our expectations. He even filled the car up with gas . Our time Derek was effiecient, professional, explained everything well, friendly and exceeeed our expectations. He even filled the car up with gas . Our time was well spent More
BEWARE!! - LIARS, Covered Up Problems! From the very first text I noticed these salesmen here have no appreciate for the customer. They were lazy and didn't want to help me at all. I told t From the very first text I noticed these salesmen here have no appreciate for the customer. They were lazy and didn't want to help me at all. I told them I'm a cash buyer from out of state and I'm ready to make a deal. The biggest issue was that I drove far from out of state for a GS430 and they did NOT disclose the car had hail damage. They told me they have 120 years of experience and they have 6 dealerships alone on one block yet no one inspected this used car and disclosed the damage to me before I drove 6 hours to see the car. Then they didn't help me out at all on the already high price for a car from 2004. As soon as it came to price talk they instantly flipped the switch and started acting extremely rude and disrespectful. I think it was very unprofessional for this dealership to not disclose obvious damage and try to trick me into buying it without a proper inspection. Why should I as the buyer be doing the employee's job?! They are the ones that should have noted the problems with the car, not me! STAY AWAY FROM THIS SHADY dealership. Everyone at the used car lot is disrespectful, rude, and unfair especially Dominic! Do yourself a favor and buy a used car only from a private party! More
Awesome service! As a 21 year old first time car buyer I was pretty nervous about making my first big purchase. I knew I wanted something reliable that would last me a As a 21 year old first time car buyer I was pretty nervous about making my first big purchase. I knew I wanted something reliable that would last me a long time with a low payment that I wouldn't struggle to pay every month since I'm a college student. John absolutely got me in the perfect car. He has several kids around my age and genuinely cared about finding me a good fit. He met every single one of my needs and I left so happy. Prices were based on Kelly blue book and it was an awesome experience! More