Byers Imports Pre-Owned Center
Columbus, OH
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Purchased a GMC Terrain, just what I was looking for was extremely clean and had everything I wanted. Scheduled an appointment to look at it and Derek (salesman) had already pulled the car, filled the tank extremely clean and had everything I wanted. Scheduled an appointment to look at it and Derek (salesman) had already pulled the car, filled the tank up and made it a very easy transaction. Would recommend and do business there again. Thanks Derek! Thanks Byers! More
Although Buyers Import historically has enjoyed a solid reputation and relationship in our community, my automobile purchasing experience there, by far, was nothing but abysmal. This past Monday, around t reputation and relationship in our community, my automobile purchasing experience there, by far, was nothing but abysmal. This past Monday, around the early afternoon, after verbally settling on a purchase price for a 2017 Tesla Model X with the Buyers Import salesman, the matter of upgrading, at my expense, the infotainment system, now, since the car was scheduled for Tesla service on Wednesday, or at some point in the distant future, remained the only unresolved issue for me to decide. In either scenario, the infotainment upgrade was not contingent upon the sale since the cost to upgrade was solely mine. Related to the salesman my need to give it some thought as to when to perform the upgrade and was to get back to him that afternoon. (Updating the infotainment system in an older Model X is important to allow for the the electric car to function more efficiently). Thus, my decision was to upgrade at the scheduled Wednesday service date. Upon returning to the dealership to inform the salesman of my decision to proceed with the upgrade and to conclude the purchase, while sitting across the table with the salesman for nearly 15 minutes, I was informed someone else, who, according to the salesman, had entered into negotiation with Buyers Import on Sunday (Buyers Import is closed to the public on Sunday) was test driving the car as we spoke. I was further informed the person test driving the vehicle now had priority to purchase it over me. Perhaps a better deal for the dealership. Needless to say, I was shocked, stunned in disbelieve that a reputable and credible company would not honor the sale, but instead, engaged in what appeared to me a to be "parallel transaction." For those reasons, it is sufficient to say that my experience at Buyers Import, by far, has been my worst automobile purchasing experience, resulting in no regard to costumers commitments, their satisfaction or concerns. Miguel A. Salas More
Took care of my car that had been damaged by hail. .thanks Chuck Greene for your help. And all involved in taking care of this issue..I will definitely return to Byers for my next car.. .thanks Chuck Greene for your help. And all involved in taking care of this issue..I will definitely return to Byers for my next car.. More
Steve at Byers was very attentive. He even reached out to the previous owner of the Porsche I was looking at to answer my questions. I would definitely buy a acr from them. He even reached out to the previous owner of the Porsche I was looking at to answer my questions. I would definitely buy a acr from them. More
This has to be the best dealer experience I ever had. I was interested in a very niche car, but was 1.5 hours away and Steve said he would hold the car for me until my arrival. Lucky for me as there wa I was interested in a very niche car, but was 1.5 hours away and Steve said he would hold the car for me until my arrival. Lucky for me as there was someone else there waiting to see/purchase the car. Steve was very knowledgeable and helpful with zero pressure. Trevor in the finance department was the same. The longest part of the transaction was me making up my mind regarding the purchase. I will not hesitate to recommend Byers Import to anyone! Thank you again for your assistance in purchasing the 2021 Volvo V60 Polestar Engineered I have been ogling over since they came out! More
Scott was very helpful as was Tim when Scott was unavailable. Justin and others I met once arriving at dealership were extremely nice. I would highly recommend Byers and I love my awesome 2014 911 C unavailable. Justin and others I met once arriving at dealership were extremely nice. I would highly recommend Byers and I love my awesome 2014 911 Carrera S. More