Byers Imports Pre-Owned Center
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 276 reviews
Excellent service Stephen was excellent in helping me select the right car for me. He was not satisfied with me leaving until I understood everything about the car and Stephen was excellent in helping me select the right car for me. He was not satisfied with me leaving until I understood everything about the car and made himself available if I had any future questions. They made the process smooth and made me feel at home More
FAST AND EASY CAR PURCHASE In and out purchase of a used car in a short amount of time. Everyone inside the dealer was happy and helpful. Would recommend to other looking for a In and out purchase of a used car in a short amount of time. Everyone inside the dealer was happy and helpful. Would recommend to other looking for a new/used vehicle. More
Last Minute Savior I researched and looked up vehicles for about 4 months before I started the test drive experience. I knew I wanted an Audi , but it was difficult and I researched and looked up vehicles for about 4 months before I started the test drive experience. I knew I wanted an Audi , but it was difficult and exhausting trying to find one I loved in my price range, with just the right amount of milage for my life style. The big day I was out for a total of 10 hours nonstop from one side of town to the other multiple times test driving when I was about to give up. it was 5pm and I just left MAG with my girlfriend and I was contemplating making this poor decision when she found this A4 at Buyers, yet across town again. She said I had to go and see it before I ruled it out and made a bad decision on a much older model. I called and "Rachel Paskey" answered the phone. I asked about the A4 and if it was still available. She asked me to hold because she wanted to physically see the car, before she told me false information. She returned shortly and confirmed that it was still there and nobody had bought it yet. We raced the columbus Friday rush hour traffic to get to Buyers approx. 30 minutes before they closed. She pulled it out of the rain for us. Greeted us at the door, and we was testing driving it within 8-10 minutes. As soon as I pulled it out of the parking lot I knew it was the one. We chatted about the price and different types of Audis, and why it was hard to find the ones that I was interested in. She was really polite and thoroughly honest about everything I asked about maintenance and recalls on them. I told her I wanted it and she had already had the finance people appraise my trade-in and started the process. A little over an hour later were had came to terms with everything and decided I would come get it the next day so they can finish up the detail on it. The Pick up day was so easy. They had it in the show room garage with a big red bow, waxed, and fueled up ready for take off. It was the most pleasant experience I have ever had buying anything in my entire life. Rachel made the long search for a new car, effortless and timeless. I already can't wait until its time to redo the whole experience over again. :) More
Stellar customer service This dealership knocked it out of the park once again. Nothing but amazing things to say about the dealership, our salesman and the finance dept. Alwa This dealership knocked it out of the park once again. Nothing but amazing things to say about the dealership, our salesman and the finance dept. Always looking to go the extra mile to ensure their customers know they are number one priority. More
2016 Porsche Cayenne Turbo I bought a perfect 2106 Porsche Cayenne Turbi sight unseen from Byers... the transaction was perfect.. the car was better then expected.. extremely co I bought a perfect 2106 Porsche Cayenne Turbi sight unseen from Byers... the transaction was perfect.. the car was better then expected.. extremely competitive price ... Corey explained everything to me in detail and was very helpful.. They arranged transportation and it was seamless.. These guys are excellent and don’t hesitate to work with them.. A Plus for sure Even my wife was completely thrilled and that’s not an always given... Best Regards Peter More
Awesome price with no hassle My wife and I bought a 2017 wrx from Nate Burton at Byers. Nate was informative polite and gave my wife and I the chance to test drive the vehicle as My wife and I bought a 2017 wrx from Nate Burton at Byers. Nate was informative polite and gave my wife and I the chance to test drive the vehicle as long as we wanted which gave me time to drive the car as well as park and look the car over for rust and dents. We got a deal on the car thousands below market price and the dealer even waived some of the dealer fees for us. I would highly recommend Byers and Nate to anyone looking for a great and easy experience. More
It was a very pleasant car buying experience. Dominic is a very professional and knowledgeable sales professional. From the time he greeted me at the door until I was driving away in my new vehicl Dominic is a very professional and knowledgeable sales professional. From the time he greeted me at the door until I was driving away in my new vehicle Dominic was hands on with all my questions. He was helpful in all the right ways especially knowing when I needed time to think about the final decision. This same professionalism continued into the Finance office with Derek Hall. He too was understanding of my needs and gave me the warranty options I was looking for quickly and respectfully. More
Stress free preowned car purchase. I purchased a preowned Honda at Byers Imports and had an excellent experience with my salesman Derek Hall and financial specialist Heath Maynard. Car I purchased a preowned Honda at Byers Imports and had an excellent experience with my salesman Derek Hall and financial specialist Heath Maynard. Car buying can be a very stressful experience and my experience was straightforward and transparent. In the past at other dealerships I have felt that I was sparring with the sales staff and treated disrespectfully. This experience was the opposite! I felt that I was given the best price for my trade in and the car I purchased. I will recommend them to friends and family without reservation. Great experience. More
Went above and beyond Lauren and manager Matt went above and beyond our expectations to help us find a top quality car in our price point. They made the process of getting Lauren and manager Matt went above and beyond our expectations to help us find a top quality car in our price point. They made the process of getting approved for the loan to go so smoothly. Lauren even stood in the rain with me while looking at our car options. Everyone was super friendly and made this big purchase decision a whole lot less stressful for us. Everything was explained very thoroughly so we knew exactly what we were getting. We love knowing that the 2015 model we purchased comes certified. Which puts our minds at ease. We highly recommend this dealership! Top notch service! More
Panamera quest Scott was tremendously helpful in the purchase of my GTS. The transaction was completed by phone/mail and was very smooth. The car arrived exactly as Scott was tremendously helpful in the purchase of my GTS. The transaction was completed by phone/mail and was very smooth. The car arrived exactly as advertised. It was a pleasure working with Byers in general and Scott in particular. More