Byers Imports Pre-Owned Center
Columbus, OH
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Best car buying experience ever. I have looked for a Toyota Sequoia for 2 years and finally found a beautiful one at a great dealership for a great price. Located on Autotrader, chec I have looked for a Toyota Sequoia for 2 years and finally found a beautiful one at a great dealership for a great price. Located on Autotrader, check for availability and Derek Hall contacted me almost immediately. Before intones it I was at Byers's, having a no pressure appointment and drove home with my Sequoia. The team at Byers wants to put you in the car of your dreams and work hard to do so. I am a fan forever. Thanks so much! More
Comfortable experience with ZERO pressure! Derek and Heath were great to work with. I was not expecting to buy the Honda Accord I went to look at but when offered an unexpected deal, it was to Derek and Heath were great to work with. I was not expecting to buy the Honda Accord I went to look at but when offered an unexpected deal, it was too good to pass up. Derek and Heath were willing to work with me with no pressure at all. Heath even found me a better rate than my military bank offered me. I will recommend to other family and friends in the near future who are in the market for a used vehicle. More
Great buying experience! Derek was very helpful and friendly. He gave us his undivided attention throughout the entire buying experience, despite the dealership being very bus Derek was very helpful and friendly. He gave us his undivided attention throughout the entire buying experience, despite the dealership being very busy. He was very thorough and made sure that we had accurate answers to our questions. More
Easy breezy They had the car I inquired about ready and waiting for me when i showed up. Worked with me on a fair price. Would recommend. They had the car I inquired about ready and waiting for me when i showed up. Worked with me on a fair price. Would recommend. More
Great salesmen! I just purchased a 2018 Ford Focus ST from their used car lot. Derek went across the street to take pictures of the car before the pictures were uploa I just purchased a 2018 Ford Focus ST from their used car lot. Derek went across the street to take pictures of the car before the pictures were uploaded online and before the car was even on their lot. As if that wasn't a great start for a new customer, Derek then came in on his day off in order to meet with me and talk about the car. Both Derek and Heath were able to work with me in trading in my old car and finding a budget that would work for me. Very professional and knowledgeable salesmen. Highly recommend this used car lot for anyone looking for a used car in great shape. More
Very nice & courteous staff with great customer service. Was very pleased with our customer service with Derek Hall, he followed up with us from the time we contacted him until the time we arrived. He got u Was very pleased with our customer service with Derek Hall, he followed up with us from the time we contacted him until the time we arrived. He got us a great rate on purchasing our new vehicle & made it very hassle free, easy & convenient. He also took care of the couple very minor things that needed done to the vehicle while we were there, which took very little time. I would definitely recommend Byers Imports to family & friends. More
No hassle, super friendly staff, great experience! I researched used vehicles online and found one that I was interested in that Byers had available. I exchanged a few emails with questions that I had I researched used vehicles online and found one that I was interested in that Byers had available. I exchanged a few emails with questions that I had and Lauren answered all my questions, was friendly and got back to me right away. I went to the dealership having done all of my math and knowing what I kind of agreement I wanted to leave with. Byers not only worked with me on that but gave me an even better rate than I was looking for. And as I bonus, I love my Tiguan even more than I imagined I would!! Thanks Byers team. More
Quick Process After picking the car out, I was in and out within 2 hours. That’s much better than the half day process I’m used to. After picking the car out, I was in and out within 2 hours. That’s much better than the half day process I’m used to. More
Simple process, straight forward. This was legitimately the simplest and most straight forward purchase I’ve made in a long time. Derek assisted me along the way, allowed and arranged This was legitimately the simplest and most straight forward purchase I’ve made in a long time. Derek assisted me along the way, allowed and arranged to take the car to an independent facility for testing, and worked with my financing to make it simple to get the car. Easy and perfect. No complaints. More
Excellent service and attention to detail Walking into this dealership is an experience in quality and attention to detail. We found a late model used vehicle online with low miles and came in Walking into this dealership is an experience in quality and attention to detail. We found a late model used vehicle online with low miles and came in to test drive. Derek was attentive, professional and knowledgeable. He addressed all of our questions and concerns. After the test drive, we decided to try and work through a deal. I have purchased over twenty new vehicles from dealerships in my lifetime, but rarely have I had such a pleasant car-buying experience. There was none of the typical “car salesman” sales pitch or posturing. Derek wrote up the deal with his office manager, brought out the paperwork and we reviewed each area. They were very fair on my trade in value. We made a counter proposal, which he took back for review. When he returned, he shared the documentation on what they had into the vehicle and we subsequently settled on a fair price. They shopped my loan around and provided a rate well below what I had been given by a long time credit union I have used in the past. This was a pleasant surprise. In all, we spent slightly over three hours and we were driving off the lot in a freshly detailed vehicle. Every step of the operation was professional and respectful. We highly recommend this dealership and will visit them for our new car needs in the future. More