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Byers Imports Pre-Owned Center
Columbus, OH
276 Reviews
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Showing 276 reviews
June 10, 2019
Certified used a4 Purchased “ certified “ ‘17 A4. Immediately started receiving safety systems alarms. Tried contacting sales person for direction about this and severa Purchased “ certified “ ‘17 A4. Immediately started receiving safety systems alarms. Tried contacting sales person for direction about this and several other items- zero response. Ultimately had to take back to dealer for service BEFORE THE FIRST PAYMENT WAS MADE. Unfortunately I am already regretting this purchase. More
by Paul
May 17, 2019
Won’t Stand Behind The Audi Certification They Performed How to improve? Start by standing behind the Audi certification you gave my vehicle which was performed almost 3 months before I bought my vehicle and How to improve? Start by standing behind the Audi certification you gave my vehicle which was performed almost 3 months before I bought my vehicle and passed off as up to date, accurate, and to Audi America standards of quality. Byers certified the tires on my 2015 Q7 Tdi that I purchased as damage free with 9mm tread front; 8mm rear. Drove the vehicle home to NY state. Tire pressure gauge was going off continually. Initially attributed to March temps. Fill with air, repeat two days later after sitting in garage. Took to Audi dealership in Albany NY to get NYS inspected. All four tires dry rotted. Wouldn’t pass safety standards for inspection. The Rear tires certified by Michael Lamar at Byers on 11/28/18 state 8 mm tread. Vehicle had 1,000 more miles on it between certification and my taking delivery on 3/1/19. Albany NY Audi dealership measured less than 3 mm tread (below yellow bars) on rear tires. Byers service manager, Caleb, claims the tires magically and mysteriously dry rotted between OH and NY!!! Really??? Come on. Less than 2k miles put on the vehicle. Even bought the tire and wheel package for $1,795 but am told dry rot isn’t covered. Byers won’t stand behind their fraudulent or falsified certification. Working with Audi America to help resolve. Steer clear of this place. They are only out to sell cars or keep up with quotas. My salesman was Larry Hobbs. Even had me back date the delivery date so they’d avoid another month on their finance books or to make quota on the February sales. Calling the OH attorney general and better business bureau next and will share my experience on every known online review sites to save anyone else having to go through this. More
by D Fox
May 03, 2019
Great! Derek was a great salesman. Never felt like he was pushy. Was very helpful. He obviously wanted to get the sale done and he was willing to work wit Derek was a great salesman. Never felt like he was pushy. Was very helpful. He obviously wanted to get the sale done and he was willing to work with us. I would definitely go back to Byers when I need another car. More
by henster
Employees Worked With
Derek Hall
March 26, 2019
Excellent Sales Professionals! I felt as if Derek rolled out the red carpet for me. I called in, gave him my situation and what I was looking to accomplish. He gave me an aggressive I felt as if Derek rolled out the red carpet for me. I called in, gave him my situation and what I was looking to accomplish. He gave me an aggressive price and better financing than I had expected. When I arrived to the dealership the 2016 4Runner I was interested in was pulled up, clean, and ready to test drive! Paperwork was a breeze. I was in and out in 30 mins. I highly recommend Derek and his team at Byers Imports! More
by K Moore
Employees Worked With
Derek Hall
March 21, 2019
Long distance purchase It was a pleasure to do business with Derek at Byers’s imports. Derek worked with me to seal this long distance purchase. He made it seem as if I was It was a pleasure to do business with Derek at Byers’s imports. Derek worked with me to seal this long distance purchase. He made it seem as if I was there at his dealership. The transaction was seem less. Thank you for your hard work Derek keep up the good work. More
by Sergio
Employees Worked With
Derek Hall
March 15, 2019
Amazing employees! I had a great experience while purchasing a vehicle at Byers. Derek and Shane were very knowledgeable, patient, and professional when it came to helpi I had a great experience while purchasing a vehicle at Byers. Derek and Shane were very knowledgeable, patient, and professional when it came to helping me purchase my vehicle. I am very well pleased with my Toyota Corolla, as well as my experience at Byers! More
by Robert Adams
Employees Worked With
Derek Hall, Shane Fouch
March 10, 2019
Exactly what I wanted. I couldn't be happier with my buying experience here. Derek was super attentive, responsive, and willing to go out of his way to answer all of my ques I couldn't be happier with my buying experience here. Derek was super attentive, responsive, and willing to go out of his way to answer all of my questions, find precisely what I was searching for, and deliver the car I wanted. He worked with me every step of the way and made sure all info was clear. I was never confused, rushed or most importantly, pressured. I am thrilled with my new purchase and highly recommend shopping here. If this place happens to have what you're looking for, just call Derek Hall. He will make it work for you. ps. The detail this place did on my car was also exceptional. Kudos to the guys in back! More
by Me1st
Employees Worked With
Derek Hall
February 27, 2019
Great experience Really great people. Definitely recommend this location, and will definitely be returning for more business in the future. The manager will fight fo Really great people. Definitely recommend this location, and will definitely be returning for more business in the future. The manager will fight for you business and help you out as best they can. My salesman DEREK was outstanding, really helpful friendly and having answer on my all questions. Great experience ?????????? More
by Viktor1990
Employees Worked With
Derek Hall
February 09, 2019
I love my car ! I drove threw 2 days of Blizzard like snow from wv to buy my car and I will again if I ever decide to get rid of it , I’m not a Porchse guy but xxxx t I drove threw 2 days of Blizzard like snow from wv to buy my car and I will again if I ever decide to get rid of it , I’m not a Porchse guy but xxxx that show room looked like Barret Jackson More
by Plum Crazy
Employees Worked With
Derek Hall
January 30, 2019
Great Very informative salesman and finance manager probably the best time I had at a car dealership my vehicle was clean and ready to go very happy about m Very informative salesman and finance manager probably the best time I had at a car dealership my vehicle was clean and ready to go very happy about my experience More
by Pfunk21$
Employees Worked With
Derek Hall, Heath Maynard
