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Byers Imports Pre-Owned Center

Columbus, OH

4.8
276 Reviews
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401 N Hamilton Rd

Columbus, OH

43213

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Showing 276 reviews

November 18, 2024

We worked with Derek Hall, who took the stress out of buying a car. We scheduled a test drive, and the car was out front with our name on it, ready to go. I would be happy to use them again next time I n More

by rausch628
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Hall
October 21, 2024

Steve was an absolute professional getting me all the information I requested since I was purchasing from out of state. He understood and remedied all of my hesitation about the sight unseen type of purc More

by allen.perkinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve, Rachel
July 20, 2024

Best experience buying a car & I am 59 years old ! No pressure ,felt like they really cared ! Would definitely recommend & buy from here again More

by cbarker1082
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek hall & Michael in finance
Jul 22, 2024 -

Byers Imports Pre-Owned Center responded

Thank you so much for your review and recommendation, Byers! We are thrilled to hear that our team provided you with a pressure-free and caring experience while purchasing your car. Our priority is always the satisfaction of our customers, regardless of their age. We appreciate your trust in us and look forward to serving you again in the future.

July 11, 2024

My experience at Byers Import Pre Owned Center was the best experience I've had and I have bought vehicles regularly for more that 55years. From initial contact via text message through the delivery proce More

by cronin_joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Hall
Jul 12, 2024 -

Byers Imports Pre-Owned Center responded

Thank you for your kind words and for choosing Byers Import Pre Owned Center, we're thrilled to hear we provided the best car-buying experience you've had in over 55 years! Derek Hall is a valuable member of our team and we are glad to hear he was able to provide you with exceptional service from beginning to end. We strive to make the car-buying process as smooth and efficient as possible, and it's great to know that Derek made sure everything was prepared beforehand. We appreciate your trust in us and look forward to welcoming you back in the future. Safe travels!

May 31, 2024

Byers Imports Pre-Owned Center's Jerry Entingh is a professional, polite, and well informed sales associate who is committed to assisting his customers. He guided me through every step of the sales, pu More

by gmparee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Entingh
Jun 03, 2024 -

Byers Imports Pre-Owned Center responded

Thank you so much for sharing your experience at Byers Imports Pre-Owned Center with Jerry, we appreciate your feedback! We are thrilled to hear that he provided professional and knowledgeable assistance throughout your car purchasing process. It's always our goal to make our customers feel supported and well-informed during their visit. We take pride in offering high-quality pre-owned vehicles at fair market value, and we are happy that you found a beautiful and reliable Toyota Venza that met your needs. As a company who has been in business since 1897, we strive to maintain our reputation for exceptional customer service. Thank you again for choosing Byers Imports Pre-Owned Center and we hope to have the opportunity to work with you again in the future. Take care!

May 29, 2024

We purchased from Derek Hall of Buyer's Imports. The experience with Derek was easy, friendly and extremely professional. Derek provided excellent communications and service. He valued our time and More

by cook7108
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Hall
Jun 03, 2024 -

Byers Imports Pre-Owned Center responded

Thank you for your wonderful review, we are delighted to hear that you had such a positive experience purchasing from our dealership and working with Derek! We strive to provide top-notch customer service and it is always great to hear when our efforts are appreciated. We are glad that the little details, like the sign with your name and appointment time, added to your overall experience. We value each and every one of our customers and we are happy that you felt valued during your visit. Thank you for choosing Byers Imports, we look forward to serving you again in the future!

April 24, 2024

Good people that work with you have an excellent service department very easy to deal with would highly recommend this dealership More

by Leighnerd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Smith, Heath Maynard, Dawn Wells
May 02, 2024 -

Byers Imports Pre-Owned Center responded

We appreciate your glowing review of Byers Imports! Our team takes great pride in providing excellent service to all of our customers, and we are happy to hear that it made a positive impact on your experience with us. Thank you for choosing us as your dealership, and we look forward to working with you again in the future.

December 11, 2023

I traveled over 3 hours to meet Steve Serrano at Byers Imports. From our first text, multiple phone calls, and initial meeting this was THE BEST car buying experience I have ever had. I am over 61 years More

by Simplystrongstudio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Serrano
Dec 12, 2023 -

Byers Imports Pre-Owned Center responded

Thank you for your five-star review, we are so delighted to hear that Steve Serrano at Byers Imports was able to make your car buying experience a fantastic one! We're so glad he made the drive worth it and that you would even go the extra mile for us. It's always heartwarming when customers go out of their way to leave such positive feedback - it means a lot that you spent the time to do this. To everyone else, if you're looking to purchase a car, heed this wonderful review and come on down to Byers Imports! Thanks again for your kind words Kristen, we hope to see you again soon.

September 03, 2023

I worked with Byers Porsche to purchase an SUV. The complete transaction was done via internet and telephonic means. The total experience was extremely positive as every person I dealt with was cou More

by RDHacura
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harmon Woodford, Justin Paskey, Mike Garas, Harmon Woodford
Sep 06, 2023 -

Byers Imports Pre-Owned Center responded

Thank you, Robert, for taking the time to review us and for your positive words! It sounds like you had an exceptional experience with my colleague Justin Paskey, and I'm so glad that your buying process was a breeze. We strive to make our customers feel both informed and valued every step of the way here at Byers Imports, and it's rewarding to hear from you that you felt those things when working with us. I'll be sure to pass along your kind comments to Justin as well. We hope to see you again in the near future! Feel free to give us a call if there is anything else we can do for you - we're always here to help.

August 15, 2023

Derek Hall was a pleasure to work with. His boss I didnt catch his name was very helpful also right down to the finance guy all good. More

by andyspears1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Hall
Aug 16, 2023 -

Byers Imports Pre-Owned Center responded

Andy, thank you so much for your kind words and for taking the time to review us! We really appreciate it. We're thrilled that Derek Hall was a pleasure to work with and we are grateful for your recognition of his boss (we will ensure he is informed)! Your feedback regarding the finance guy really helps make our day—we'll be sure to pass on your praise. We hope you're enjoying your new car from Byers Imports and look forward to hearing back from you soon. Thank you again!

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