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Byers Ford - Service Center

Delaware, OH

4.7
77 Reviews

77 Reviews of Byers Ford - Service Center

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April 08, 2022

I have been buying cars from Byers Ford in Delaware for many years. I get all my service work done there, as well. Tiffany, in service, always takes good care of me!! She does an exceptional job and is gre More

by Oldwarden647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany in service
Apr 08, 2022 -

Oldwarden647 responded

I have been buying cars from Byers Ford in Delaware, Ohio for many years. John Grycheck in sales is outstanding. In addition, I always get my vehicles serviced at Byers!! Tiffany, in service, always takes really good care of me!! She does an exceptional job and is just great to work with!! The dealership and staff are very friendly and responsive to my automotive needs!! I would and do recommend Byers to anyone who expects good care and professionalism wen it comes to their car needs!! Art Tate, long time customer!!

Apr 08, 2022 -

Oldwarden647 responded

message was sent

Apr 08, 2022 -

Byers Ford responded

Thank you for trusting Tiffany and our team at Byers Ford! We're so happy that you can trust our team for all of your automotive needs! We look forward to working with you as a customer for life!

March 23, 2022

I bought my vehicle with you, bought my extended ser ice agreement also. Your service people are great everytime I come in. More

by RPBELLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany
Mar 24, 2022 -

Byers Ford responded

Thank you! We look forward to assisting you again next time you visit! Don't hesitate to reach out if you have any questions or concerns! - Byers Ford

February 21, 2022

Great personal service and response. . like drive in scheduling .,,quick action to maintenance issue.. good job to maintenance foreman More

by philip.a.talbott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintenance foreman
Feb 21, 2022 -

Byers Ford responded

Hi Philip! Thank you for trusting Byers Ford to service your vehicle. We appreciate your business and review!

January 12, 2022

Very friendly people, do what they say they'll do, and on time, expertly. No complaints. More

by ticher
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Byers Ford responded

Thank you for your great review! We look forward to your next visit with us here at Byers Ford!

January 01, 2022

Dropped truck for 28,000 mi. Checkup. Oil chg, normal maintenance Readt for pickup when promised. More

by JohnROhio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Borgia
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grijak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Drollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Garverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept mgrs
Jan 01, 2022 -

Byers Ford responded

Hi John! Thank you for trusting Byers Ford to service your truck. We appreciate your business and review!

Jan 02, 2022 -

JohnROhio responded

Johnmaier10@gmail.com

December 22, 2021

I have not seen or heard of anything bad about this dealership. I have had very good service at Byers Ford. More

by Big d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 22, 2021 -

Byers Ford responded

Thank you for your continued support! See you next time at Byers Ford!

December 14, 2021

Very knowledgeable professional and polite people to do business with and I would definitely recommend them to anyone who needs car repairs More

by mary_davis01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Dec 14, 2021 -

Byers Ford responded

We're happy to hear the Byers Ford team could provide five-star care to you during your visit to our service center! Thank you for leaving us your great review, Mary!

November 18, 2021

Service dept gave me reasonable quote for new tires and a timely appointment for service More

by Emkalfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Pineda
Nov 18, 2021 -

Byers Ford responded

Thank you for your review! We look forward to seeing you next time at Byers Ford!

October 25, 2021

Excellent customer service!! Very professional. Love that I can just stop in for my oil change and tire rotation. In and out in one hour. More

by PJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grijak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald did my oil change.
Oct 26, 2021 -

Byers Ford responded

Thank you for rating Byers Ford five stars! We hope you come back to see us again next time!

October 13, 2021

I took my car in for a recall and an oil change at Byers Ford. I dropped my car up the night before and the following day, I called the dealership 3 times asking for an update on my vehicle. I never recei More

by Cruza4u2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Kassa
Nov 01, 2021 -

Byers Ford responded

We're disappointed to hear about this experience and we understand your frustration. We would like a chance to help improve this for you and earn back your business, if possible. Please contact me directly to discuss your concerns. Thank you, Brad Kaasa - Service Manager - 740-363-3673

Nov 01, 2021 -

Cruza4u2 responded

Brad Kassa had the opportunity to speak with me after I left him a lengthy voicemail outlining my concerns on his private line. He chose to ignore me as he never responded to that voicemail. Frankly, I have nothing further to say to him.

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