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Byers Ford - Service Center

Delaware, OH

4.7
77 Reviews

77 Reviews of Byers Ford - Service Center

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May 23, 2025

Carson is always friendly, accommodating and knowledgeable. Handles everything with professionalism & thoroughness. The service is always complete and done correctly the first time. More

by beckylr5757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Drollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Carson. Providing friendly, professional, and thorough service is something we always strive for, and it’s wonderful to know Carson has delivered just that. We appreciate your trust in us and look forward to assisting you again in the future!

May 22, 2025

Love that they get my car in and do what is asked. I don't have to wait long and the people are very friendly More

by MRSTFOOR28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that you appreciate our friendly team and efficient service. Getting you back on the road quickly and with exactly what you need is always our goal. We look forward to assisting you again in the future! 🚗💨

May 22, 2025

Thank you so much for the brake adjustment. So thankful for the ease of it all More

by RUSHGIRL302003
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Byers Ford responded

Thank you for your kind words! We're thrilled to hear that the brake adjustment process was smooth and effortless for you. Your satisfaction and ease are our top priorities. If you need any further assistance, feel free to reach out—we’re always here to help!

May 17, 2025

I can always trust the service writers to be honest and I trust John Grijak when I need a new car. More

by bobfeuillerat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Byers Ford responded

Thank you for your kind words! Honesty and trust are values we deeply prioritize, so it’s wonderful to hear that John and our service team have earned yours. We look forward to continuing to assist you with all your car needs. If there’s anything else we can do for you, don’t hesitate to reach out!

May 17, 2025

Friendly and helpful staff that met our needs and time restraints. Great service and better than expected results. More

by barthdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that our team was able to meet your needs and work within your time constraints. Providing great service and exceeding expectations is always our goal, and we’re glad we could deliver that for you. We look forward to serving you again in the future!

May 16, 2025

Very friendly and curtious. Ansered all my questions and quickly completed all my services. Informed me of other areas on my vehicle that need attention. More

by STONERRD
Recommend Dealer
Yes
May 16, 2025 -

Byers Ford responded

Thank you for your kind words! We're thrilled to hear that you found our team friendly and courteous and that we could answer all your questions. Providing quick and thorough service, along with keeping you informed about your vehicle's needs, is always our goal. If there's anything else we can assist you with, don't hesitate to reach out. We look forward to serving you again!v

May 13, 2025

Awesome staff! Everyone is always very helpful. I will continue to do all my Ford and Lincoln service at Byers! More

by THOMASDEBERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Byers Ford responded

Thank you for the wonderful feedback! We're thrilled to hear that our staff has been so helpful and that you've had such a positive experience with us. We truly appreciate your loyalty and look forward to continuing to provide you with top-notch service for your Ford and Lincoln vehicles. See you next time!

May 13, 2025

Byers Ford has an awesome staff! They are very knowledgeable and proficient. Very thorough. Enjoy talking to them. More

by maof3bz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cousins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Providing thorough and knowledgeable service is very important to us, and it’s wonderful to know you enjoyed interacting with our staff. We truly appreciate your feedback and look forward to serving you again in the future!

May 13, 2025

I was with the understanding that my oil changes where free since I bought the Highlander there. I was charged over $100.00 for the last oil change. They also said i needed new wipers front and back, I ju More

by Walt Fleak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Borgia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Drollinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Garverick
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Hess
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Perry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Maynard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Byers Ford responded

Thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience, and we completely understand your frustration. Regarding the oil change cost, we’d like to clarify any misunderstandings about the terms of your service plan. If you believed the oil change should have been included, we’d be happy to review your purchase records to ensure everything is accurate and transparent. Additionally, we apologize for the recommendation regarding the rear wiper. This clearly doesn’t align with the high standards we strive for, and we’ll address the matter with our team to ensure proper attention to detail moving forward. Your satisfaction is important to us, and we’d appreciate the opportunity to make things right. Please feel free to reach out so we can assist further. Thank you again for bringing this to our attention.

May 11, 2025

Always kind and courteous and the work is done promptly i’ve had two different service advisors and both were very good.. More

by Stufo240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear about your positive experiences with our service advisors. Providing prompt, courteous, and high-quality service is our top priority, and we’re glad it shows. We look forward to assisting you again in the future!

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