Button Chrysler Jeep Dodge Ram - Service Center
Kokomo, IN
511 Reviews of Button Chrysler Jeep Dodge Ram - Service Center
Nearly 3 hours for an oil change is excessive. We were upsold synthetic oil (without asking) and when I questioned it, they just put a note in saying to not give us synthetic oil. We were upsold synthetic oil (without asking) and when I questioned it, they just put a note in saying to not give us synthetic oil. More
Work was completed as requested . .. kind and courteous staff minimal wait time ... thirteen ... fourteen ... fifteen .. kind and courteous staff minimal wait time ... thirteen ... fourteen ... fifteen More
Excellent customer service and extremely hard working and caring staff. The General Manager, Mike Lupoi goes over and above time after time. caring staff. The General Manager, Mike Lupoi goes over and above time after time. More
Fast and courteous service. .. All personnel we encountered were very professional. Definitely a fantastic experience. .. All personnel we encountered were very professional. Definitely a fantastic experience. More
They tried to tell me I needed repairs that I did NOT need — they mentioned issues from the last time I had my vehicle there — but I had already had those repairs done by an independent mechanic before b need — they mentioned issues from the last time I had my vehicle there — but I had already had those repairs done by an independent mechanic before bringing my vehicle back to Buttons. Hmmm. More
Very poor time estimates, was told they would get my oil change and tires rotated right away. 2 and a half hours later. I saw my truck make it's way into the service bay. 3 hours for a tire rotate and oil c change and tires rotated right away. 2 and a half hours later. I saw my truck make it's way into the service bay. 3 hours for a tire rotate and oil change when I was told right away is ridiculous. More
The service associate Jada was very prompt and courtesy. Took care of the service issues. When my car was finished she contacted me. I will return for future maintenance. Took care of the service issues. When my car was finished she contacted me. I will return for future maintenance. More
The people there were very nice helpful, and the service was very quick and they kept you update on your vehicle was very quick and they kept you update on your vehicle More