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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
569 Reviews

569 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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August 22, 2024

Shannon Dillman is AMAZING she goes above & being EVERY SINGLE TIME!! With out fail!! We ABSOLUTELY LOVE HER!! More

by cdillman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

August 22, 2024

They have always had me in an out quickly I appreciate that being I live an hour away More

by whitakerlisa50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

August 22, 2024

Very good service. Repair was done satisfactory. Took a little longer than expected. Informed while work was in progress. More

by telindley42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

August 22, 2024

Very satisfied with the work that was completed on my wrangler. They kept me updated throughout the process. More

by greenie100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

August 22, 2024

Easy visit as always. They always go above and beyond to make the experience great. More

by robbyshobbies700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jada
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

August 22, 2024

Was happy to get my tire fixed so quickly, without appointment… so grateful… service was great !! More

by jerryluver1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

August 22, 2024

The warranty forever is horrible. Has ruined my life as of late. Very disappointing. No leeway whatsoever. Been a loyal customer and my son made a mistake by getting the oil changed More

by crackrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt, Chris Belt
Oct 14, 2024 -

Button CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

August 22, 2024

Friendly staff. The lobby waiting area is wonderful if stuck with a child. They have drinks, soda, coffee, water and snacks. It’s very beneficial for those short tri More

by lampkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Belt
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

September 16, 2023

Someone gave them a fake or wrong number. I now have access to someone’s service information for a pro master. They kept calling and they insisted. I’m tempted to file a complaint on behalf o More

by unimportant and annoyed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon
Sep 16, 2023 -

unimportant and annoyed responded

You may want to consider finding out your customer’s actual number and tell them you compromised their data.

November 09, 2020

They are scammers they tried to tell me my oil pan needed replaced cause it had a hole in it yes it does it's called the drain hole so that didn't work so they said my transmission pan had a hole in it again More

by Keith Shook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Butts
Nov 10, 2020 -

Button CDJR responded

Hi Keith, thank you for bringing this to my attention. We're sorry we didn't provide you with the 5-star experience we expect for all of our customers and would like the opportunity to discuss further. Thanks, Krissy Boyd - E-Commerce - (765) 461-6855.

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