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Button CDJR

Kokomo, IN

Overview
Employees
Reviews
Vehicles
4.6
1,181 Reviews
Your automotive needs are our first priority here at Button Motors Inc, conveniently located in Kokomo, serving Marion IN, Peru IN, Logansport and Wabash IN. We house plenty of popular Chrysler, Dodge, Jeep and Ram vehicles which includes new Chrysler Pacifica, Dodge Charger, Jeep Grand Cherokee?, Wrangler? or Ram 2500, and we're sure you'll find the one that fits your needs. Looking to save on your purchase? There are many used car, truck or SUV options that fit within all budgets, and we have many to choose from!
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1220 E Blvd

Kokomo, IN

46902

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Showing 1,182 reviews

December 23, 2024

I was in and out pretty quickly on a busy day. Jada is a great asset to this business!! More

by asmithers1738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Button CDJR responded

Thank you for your feedback! We’re so glad to hear that you were able to get in and out quickly, even on a busy day. Jada truly is an asset to our team, and we appreciate you recognizing her excellent service. We look forward to assisting you again in the future!

December 23, 2024

Good with working with people! ! Thank you for answering my questions!! Thank you for great service for the vehicle!! Affordable prices!! More

by Gainlogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Button CDJR responded

Thank you for your kind words! We're so glad to hear that our team was helpful in answering your questions and providing great service for your vehicle. We strive to offer both quality service and affordable prices, and we're thrilled that you had a positive experience. We look forward to serving you again in the future!

December 23, 2024

Shop was friendly Time n line to talk was short Time getting done was promp More

by pfrichey49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Button CDJR responded

Thank you for your feedback! We're glad to hear that our shop provided a friendly experience, and that both your wait time to speak with us and the service time were prompt. We truly appreciate your business and look forward to serving you again soon!

December 23, 2024

Advisor stated that the wait was too long to get Allstate on the phone to verify my tire protection package. They just wanted me to pay up front instead and they would reimburse me if/when they get the appro More

by ajc1350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jada Critchlow
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Button CDJR responded

Thank you for sharing your experience, and we truly apologize for the inconvenience you faced. It’s completely understandable to feel frustrated when there’s a delay in verifying your tire protection package, and we agree that you shouldn’t have been asked to pay upfront without confirmation. Your feedback is important, and we will review the situation with our team to improve both our communication and efficiency in handling such requests in the future. We truly appreciate your business and hope to provide you with a much smoother experience next time.

December 23, 2024

Garritt was very patient explaining the situation and giving me the time I needs to decide what to do next. Thank you. More

by rozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Serritella
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Dec 26, 2024 -

Button CDJR responded

Thank you for your kind feedback! We're so glad to hear that Garritt took the time to patiently explain the situation and give you the space you needed to make an informed decision. We truly appreciate your trust and are happy to have had the opportunity to assist you!

December 22, 2024

Service department got my LOF completed in a reasonable amount of time and in a professional manner. More

by mwstahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Tobin
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Dec 23, 2024 -

Button CDJR responded

Thank you for your feedback! We're pleased to hear that our service department completed your LOF in a timely and professional manner. We appreciate your business and look forward to assisting you again in the future!

December 22, 2024

Got me in quickly and the service was pretty quick for the job necessary to be done… More

by belinda.c.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Dillman
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Dec 23, 2024 -

Button CDJR responded

Thank you for your feedback! We're glad we could get you in quickly and complete the necessary work efficiently. We appreciate your trust in us and look forward to serving you again!

December 21, 2024

It’s a friendly dealership that everyone always has time to explain and follow up with any questions you have. More

by offdonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Dillman, Erika Tobin
Report | Print
Dec 23, 2024 -

Button CDJR responded

Thank you for your kind words! We're thrilled to hear that our team consistently takes the time to explain and follow up on any questions you have. Providing a friendly and helpful experience is what we strive for, and we truly appreciate your feedback!

December 21, 2024

It was a great service. Took the time and explained everything and answered all my questions. More

by oatilden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Button CDJR responded

Thank you for sharing your experience! We're so glad to hear that our team provided great service, took the time to explain everything, and answered all your questions. Your satisfaction is our priority, and we appreciate your trust in us!

December 21, 2024

Button has an excellent staff! They always take really good care of me and my vehicle! More

by Domestickrys
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Dillman, Erika Tobin
Report | Print
Dec 23, 2024 -

Button CDJR responded

Thank you for your kind words! We're delighted to hear that our team at Button has consistently taken great care of you and your vehicle. Your satisfaction means the world to us, and we look forward to continuing to provide you with excellent service!

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