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Butler Toyota - Service Center

Macon, GA

4.8
776 Reviews

776 Reviews of Butler Toyota - Service Center

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February 22, 2024

The service was a bit long, but Butler had a computer I could use to help the wait. Joshua, my advisor, explained that several techs were absent which slowed the work. Joshua was professional and explained More

by claudia149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Feb 29, 2024 -

Butler Toyota responded

Thank you. Ms. Claudia for the kind review, and thank for your patience!! We appreciate your business!!

February 22, 2024

Professional knowledgeable on time kept advised of service progress told of upcoming services that will be needed More

by pokey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Cummings
Feb 29, 2024 -

Butler Toyota responded

Thank you, Pokey!!

February 05, 2024

the service was a bit long, the person that helped me let me know other services my car needed. More

by sdg57751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Feb 29, 2024 -

Butler Toyota responded

Thank you, SDG57751 for the kind review!! We appreciate you!

January 24, 2024

Exceptional customer service. Exceptional staff. This is the third vehicle I have bought or leased from them and I wouldn't want to go anywhere else. More

by amy11dupree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor, Ashley, Randy Butler
Jan 25, 2024 -

Butler Toyota responded

Thank you for the great review! Let us know if we can do anything for you!

January 14, 2024

The service at Butler Toyota is always great. They take your car in, assess it, then let you know what is wrong with it and the options you have for fixing it. More importantly, the work they do More

by andriagalloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Jan 17, 2024 -

Butler Toyota responded

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again!

January 12, 2024

Would like to know how to purchase extended care for my current car That is all More

by rambusch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Hester
Jan 17, 2024 -

Butler Toyota responded

Contact us anytime 478-476-1770 or just walk in, and we'll take care of you!

January 09, 2024

Awesome experience! super friendly and helpful. I believe the tech that helped me was Derrick. He had me in and out. More

by jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Jan 12, 2024 -

Butler Toyota responded

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

December 31, 2023

My first time in. Larry gave exceptional customer service. He was highly recommended as well. More

by Susan Bloodworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry - Service
Jan 02, 2024 -

Butler Toyota responded

Another one for Mr. Larry!! Thanks, Susan for sharing!

December 29, 2023

Larry is always great! I know I'm in good hands when I bring my car in! He always keeps me informed of the service process. More

by rboone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Jan 02, 2024 -

Butler Toyota responded

We are SO happy that you had another great experience with Larry. We appreciate the review and your business. Come back anytime!!

December 17, 2023

Larry was great and knowledgeable. Kept me informed on all the aspects of the service process. More

by Cassie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McCall Fuller, Randy Butler
Dec 19, 2023 -

Butler Toyota responded

Thanks, for your 5-star review! We sincerely appreciate your feedback. Thanks, again Cassie!!!

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