Nicole Beck

Butler Toyota should be called Bait and Switch Toyota, They advertised a Tacoma online, I get contacted by there personnel, I agree to a "Scheduled" appointment, and I specifically ask, "IS THE TRUCK STI They advertised a Tacoma online, I get contacted by there personnel, I agree to a "Scheduled" appointment, and I specifically ask, "IS THE TRUCK STILL ON THE LOT AND FOR SALE" They tell me YES TOLD YES, SO I arrive on the date and time 1/29/26 @10am for the appointment, AND I AM TOLD THAT THE VEHICLE HAS SOLD" I AM VERY DISAPPOINTED. and they proceed to tell me that the truck sold yesterday? on the 28th of January. SOLD IN JACKSONVILLE FLORIDA? This is the classic bait and switch, and Butler/Bait and switch ask if I wanted to buy a NEWER truck. Very deceptive sales practice, Why didn't they call me and be honest, or tell me that the truck has sold. There are many dealers in the area to purchase a vehicle so I suggest you stay away from Butler and there Internet team of misleading/switchers! This is a bad practice to take advantage of a Disabled Veteran and Senior Citizen, who drove from Warner Robins to Macon and wasted my time!!! More

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A1 A1 A1 A1 A1 A1 A1 A1 A1 A1 A1 A1 A1 A1 A1 A1 👍🏻 More

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This is the 3rd vehicle we've purchased from Butler Toyota. We've always gotten great service. Toyota. We've always gotten great service. More

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The whole crew has been very knowledgeable and friendly from the purchase to the service. Thanks for all the help and friendly people that work at Butler. from the purchase to the service. Thanks for all the help and friendly people that work at Butler. More

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Great service as always. Everyone was very friendly and helpful. I will be going back. Everyone was very friendly and helpful. I will be going back. More

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These folks always are ready to fix my problems. They have the tools, people, and experience to get the job done. They have the tools, people, and experience to get the job done. More

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We had an excellent experience with Butler Toyota. Our sales rep, Gifferd Lee was extremely helpful and the rest of the staff was exceptional. I would highly recommend this dealership to anyone. Our sales rep, Gifferd Lee was extremely helpful and the rest of the staff was exceptional. I would highly recommend this dealership to anyone. More

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Jerry was fantastic. I enjoyed my experience. I would recommend him to anyone. Thank you. I enjoyed my experience. I would recommend him to anyone. Thank you. More

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I had a GREAT experience with Butler Toyota. I would recommend them to some people. I would recommend them to some people. More

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Location is amazing and Mr Jerry was really great! We’ll be back for sure! We’ll be back for sure! More

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