Butler Toyota - Service Center
Macon, GA
782 Reviews of Butler Toyota - Service Center
Had a Check engine light come on and was concerned about the engine and brought it in to have it checked out. Got there at 4PM and left just before 6PM. The service tech that checked me in was very good. the engine and brought it in to have it checked out. Got there at 4PM and left just before 6PM. The service tech that checked me in was very good. He came back with a very detailed list of what was needed and reviewed it with me. The cost on the repair was very high and it was for the emission system. I told him I would have to think about having it repaired later due to the cost. More
Sam was quick, efficient, informative and very pleasant to work with. He was a complete gentleman, and even brought me items I had left in his office. The service was very quick and I didn't have a long wa to work with. He was a complete gentleman, and even brought me items I had left in his office. The service was very quick and I didn't have a long wait at all! In fact, it was completed in record time compared to most dealerships' service departments I've used to service my vehicles. Things seem to run like clockwork there! Also, the service advisor's area was neat and clean. The service drive was neat and clean - no grease or oil on the floor at all. The young lady who greeted me at my car was warm and pleasant. The customer waiting lounge was large, comfortable and well appointed. Butler Toyota service was the best I've received anywhere...even when I was driving Audis or Mercedes. A class A Job! More
I had serviced at Butler Toyota last week and knew I had some issues. They were very honest with me concerning my issues and the cost. I have a older car and the repair would cost more than the value of the some issues. They were very honest with me concerning my issues and the cost. I have a older car and the repair would cost more than the value of the car. I really appreciated their honesty and valued their opinion and recommendations. I have ALWAYS received great service from this dealership and myself as well as the community appreciates you. I will always be a loyal customer. More
Went into the dealership for 20k mile service. Dealership service representatives were very responsive and courteous. Speed of service met expectations. Dealership service representatives were very responsive and courteous. Speed of service met expectations. More
MY SERVICE ADVISOR SAM, HE IS ONE OF THE BEST IN THE BUSINESS, GREAT PROFESSIONALISM. BUSINESS, GREAT PROFESSIONALISM. More
Mechanic don’t check the certain thing and tell the customer for need to be replaced like wiper blade,air and ac filter and battery,I did replace my self before a month and telling me that need replace customer for need to be replaced like wiper blade,air and ac filter and battery,I did replace my self before a month and telling me that need replacement,thats wrong,wrong ,wrong More
I just got my 2023 Camry "initial service (5K) and Larry Cummings my Assistant Service Manager was awesome! He kept me informed as to what all had to be completed and within 40 minutes I was signing my name Cummings my Assistant Service Manager was awesome! He kept me informed as to what all had to be completed and within 40 minutes I was signing my name and out the door! Please tell Larry to keep up the great job as his acute attention to detail is unsurpassed! Colonel S. More