Butler Chrysler Dodge Jeep

Do not recommend. The sales staff was pleasant, but they played games with pricing. They would never give me a solid price on the vehicle, and when I was finally given The sales staff was pleasant, but they played games with pricing. They would never give me a solid price on the vehicle, and when I was finally given a price verbally over the phone, I drove in to purchase the vehicle. When I arrived I was told the vehicle would be $5,000 more than we discussed (the full sticker price). I came to the dealership alone, and was in desperate need of a vehicle- my impression was that they were trying to take advantage of my situation. I left and went to Hilton Head Chrysler Jeep Dodge Ram Fiat, and was able to buy the vehicle for $5,000 less than what Butler was asking. In addition, I have also heard that Butler has similarly taken advantage of young Marines who are purchasing vehicles for the first time. I understand they are in a business and want to make money, but at what cost? I do not recommend going here. More

sales great/service greedy The sales staff was great in getting us the car we wanted. They had to search and transfer to get the right one but they found it and have followed up The sales staff was great in getting us the car we wanted. They had to search and transfer to get the right one but they found it and have followed up with tutorials on how to use the new technology. The service department charged $80.00 for an oil change when we added this to a tire replacement. The tire was not covered under road hazard even though the vehicle was only three months old. The total bill for one tire and oil change $375.00. I have been using this car lot for over forty years through many ownerships and have always had good reliable car purchases but the current service department staff are just in it for the money. More

Above and Beyond!!!!! From the phone call to schedule till the next day to make sure everything was not just ok...but great, the people were friendly and helpful. I am happ From the phone call to schedule till the next day to make sure everything was not just ok...but great, the people were friendly and helpful. I am happy with my service and appreciate the lost art of customer service provided! Thanks!!! More

Awesome Debbie is amazing and has went above and beyond for us. The staff has moved at the speed of light and everyone there pulled together to help us. I'm s Debbie is amazing and has went above and beyond for us. The staff has moved at the speed of light and everyone there pulled together to help us. I'm speechless. More

Above approach I originally went there to just look at cars for my wife who recently just got pregnant so we needed to upgrade your vehicle well I went there thinkin I originally went there to just look at cars for my wife who recently just got pregnant so we needed to upgrade your vehicle well I went there thinking if I did get a vehicle it would just be something a little better than what I had but Danny worked with me whines up selling me a brand new 2018 for almost the exact monthly payments that I asked him when I walked in thank you Danny for all that you did for me and my family. I highly recommend you go to Danny to buy your next new vehicle More

Great service! Butler CDJ has serviced my 2008 Dodge Dakota for over 4 years. It has always been a quick pleasant experience each time the truck has been brought in Butler CDJ has serviced my 2008 Dodge Dakota for over 4 years. It has always been a quick pleasant experience each time the truck has been brought in for service, routine, warranty or wear & tear. The service staff have all been great to work with. The only thing I miss is the free car wash. More

New Car I couldn't have asked for a better experience. Every one at the dealership was helpful and not at all pushy. Danny that sold me our Jeep was intereste I couldn't have asked for a better experience. Every one at the dealership was helpful and not at all pushy. Danny that sold me our Jeep was interested in making sure we were getting we wanted. More

Pushy At butler they send out these scratch & win flyers match 3in a row you could win a jeep!that's just to lure you in! so they can Jew you into buying a At butler they send out these scratch & win flyers match 3in a row you could win a jeep!that's just to lure you in! so they can Jew you into buying a new car. Make sure that all paper work is straight especially the insurance, I drove around for 3days thinking that I was insured. Thanking God for covering me and speaking to me...to call my insurance company to check if they had added my newly purchased vehicle to my policy they said no Bc Butler had never faxed them the sales agreement. But other than that I'm happy with my 2018 Dodge Journey.... Birthday/ early Christmas gift Mr.and Mrs.J.Wiggins More

It was a wonderful experience working with Charles He got me approved although my credit rating was low. He put me in a car that I wanted. His attitude was always positive from the start. He got me approved although my credit rating was low. He put me in a car that I wanted. His attitude was always positive from the start. More

Good dealership all around This place was full of nice people and had a good atmosphere. I ran into a few hicuups but everything worked out in the end. Got a brand new jeep and This place was full of nice people and had a good atmosphere. I ran into a few hicuups but everything worked out in the end. Got a brand new jeep and I love it! Nice people and nice cars, what more could you want? More