Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Butler Chrysler Dodge Jeep
Beaufort, SC
378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
378 Reviews of Butler Chrysler Dodge Jeep
October 31, 2018
Above & Beyond My skepticism of dealership service departments has been eliminated! This is the second occasion when Butler service has done much more and charged le My skepticism of dealership service departments has been eliminated! This is the second occasion when Butler service has done much more and charged less than expected. A hand written thank you note is in order! More
by Bgjeep
Employees Worked With
Trey
October 30, 2018
Excellent service every time, I have my vehicle serviced. Outstanding service advisers. I will recommend Butler to other people for service of their vehicles. Thanks fo every time, I have my vehicle serviced. Outstanding service advisers. I will recommend Butler to other people for service of their vehicles. Thanks for every thing. More
by RJBig ram
Employees Worked With
Butler CDJ
October 25, 2018
Customer service-Amazing! Thank you Deb and Trea. Always super helpful and prompt with any issue I’ve ever had. Love that service shows what area my vehicle needs care and is q Thank you Deb and Trea. Always super helpful and prompt with any issue I’ve ever had. Love that service shows what area my vehicle needs care and is quick about getting the vehicle back in excellent working condition. Class act service!! More
by Jeepgirl
Employees Worked With
Trea and Debbie
October 16, 2018
This dealership was very helpful. I love the customer servic I would recommend this dealership to anyone they were very helpful. The customer servicw was excellent and even after i bought the vehicle and took it I would recommend this dealership to anyone they were very helpful. The customer servicw was excellent and even after i bought the vehicle and took it home. More
by Tony2018
Employees Worked With
Charles manigo
October 12, 2018
Got it Done I had been bringing in my Jeep for service for the past year and knew Butler also had used vehicles. We were to a point where we needed another car, s I had been bringing in my Jeep for service for the past year and knew Butler also had used vehicles. We were to a point where we needed another car, so I looked online, did an inquiry, and was contacted- but not bugged. A week or so later I called to follow up, went in to do an assessment, and walked out with both a trade and a used vehicle. The process was smooth, and Danny and his team were no-nonsense. They made what I needed to work happen. More
by 1-2 cars
Employees Worked With
Danny Powell, Audrina
September 25, 2018
Absolutely wonderful service from a very thoughtful staff!! Deborah was outstanding! Best service I have ever received from any car dealership in my experience. I would gladly recommend Butler to everyone. She Deborah was outstanding! Best service I have ever received from any car dealership in my experience. I would gladly recommend Butler to everyone. She explained everything thouroughly so that I could understand exactly what was going on with my Jeep. Thanks Deborah and Butler for the wonderful service. More
by jeeplover, mike
Employees Worked With
Deborah Nakamura
September 06, 2018
Very professional staff. I got a new Jeep in July and the staff was wonderful. The overall service was great on every step of the process. staff. I got a new Jeep in July and the staff was wonderful. The overall service was great on every step of the process. More
by Jeff M
Employees Worked With
Ken Reed, Tom Thornton
August 29, 2018
Very dependable I would recommend this service or this dealership to everyone. Thanks to Butler for a job well done. I would get my next vehicle from them. I would recommend this service or this dealership to everyone. Thanks to Butler for a job well done. I would get my next vehicle from them. More
by William highe
Employees Worked With
Stephanie, Tom Thornton
August 28, 2018
Horrid! I first went to this dealership to get my 2013 Jeep fixed. The radio had no sound, but the speakers worked because Pandora would play, also, the heat I first went to this dealership to get my 2013 Jeep fixed. The radio had no sound, but the speakers worked because Pandora would play, also, the heater had stopped working on the drivers side. The service department was so horrible, when they told me what they were trying even I knew that wasn't going to do anything and I'm not a mechanic. You'd think dealership mechanics would know about their own vehicles. I don't know if they ever got it fixed, I ended up trading it in for a 2013 Dodge Ram. Well, I bought an extended warranty with the truck. After a few months the digital display in the cluster went out and my ac was acting up. I called the service department to make an appt and the lady told me that I would have to pay 2 different diagnostics since it was 2 different problems. I asked if my ac was under warranty and she told me that they would have to tear everything apart to see what the problem was before they would know. I asked, "Why would you tear everything apart first?" Again, I'm not a mechanic, but I do know for ac work, first you check that the ac really isn't working, then you check for leaks, and then you check that the compressor is getting power. What a load of BULL from that service department!! I ended up taking my truck to the Dodge dealership in Orangeburg instead, they are amazing there and I will never go back to Butler again!! I will say that the salesman and the finance guy were wonderful! But the service department killed it for me at this dealership! More
by D
Employees Worked With
Debbie
August 15, 2018
They are misleading They led me on for weeks. False promises. Said I was approved then retracted that statement. Ran my credit multiple times without permission. Sales wo They led me on for weeks. False promises. Said I was approved then retracted that statement. Ran my credit multiple times without permission. Sales woman had an attitude. Then wouldn't let me test drive the car because she said it was against their policy to let people who weren't approved test drive. Yet they let my friend do it and multiple other people. Very very unpleasant experience. More
by Itssage321
Employees Worked With
Shalona
