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Burtness Chrysler Dodge Jeep Ram
Whitewater, WI
130 Reviews
Established in 1921 by Elmer Burtness, The Burtness Family of Dealerships has grown from a small Standard gasoline station into one of the most prominent Family of Dealerships in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles.
With its small-town roots, Burtness Chrysler Dodge Jeep Ram of Whitewater serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area.
Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness Chrysler Dodge Jeep Ram will find the perfect vehicle for you at no additional cost
The Burtness Chrysler Dodge Jeep Ram family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chrysler Dodge Jeep Ram still continues today in the same small town where it began more than 90 years ago.
It’s been said that at Burtness Chrysler Dodge Jeep Ram, “you walk in a customer, and walk out a friend.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 130 reviews
November 28, 2018
Fast, Friendly and Professional Burtness was able to schedule me in quick and had taken care of my request - for service. Great company and will absolutely be going here in the futu Burtness was able to schedule me in quick and had taken care of my request - for service. Great company and will absolutely be going here in the future. More
by justin.lien
Verified Customer
November 25, 2018
Great people Came here because I was supposedly a “good customer” at another dealership, but found out I wasn’t treated any differently than anyone else. If you tr Came here because I was supposedly a “good customer” at another dealership, but found out I wasn’t treated any differently than anyone else. If you truly appreciate customers that keep coming back, and bringing new customers to tou, then show them the appreciation, like this dealership has done. They have a new customer, and I will keep recommending them to anyone who asks me where to go. More
by Mary B
November 20, 2018
Shane was very helpful and kind. My experience was very outs I gave five stars cause Shane helped out with any question I had. Was very sincere,friendly and made me feel comfortable. stress free didn't make me n I gave five stars cause Shane helped out with any question I had. Was very sincere,friendly and made me feel comfortable. stress free didn't make me nervous when shopping for a vehicle. More
by Traveler 923
Employees Worked With
November 12, 2018
Selenoid problem I called Tuesday morning to see how soon I could get my car in for service and was pleased to learn to they could fix my car already on Thursday. I wa I called Tuesday morning to see how soon I could get my car in for service and was pleased to learn to they could fix my car already on Thursday. I was afraid I would get rear-ended when my car would kill when I needed to slow down. It has been working great since I picked it up 4 days ago. More
by LEYJ
Employees Worked With
Dan George
November 10, 2018
Best experience! We had the best experience! Our sales consultant, Marvin, was the best of the best! We could have honestly hung out with him all day! He was very thor We had the best experience! Our sales consultant, Marvin, was the best of the best! We could have honestly hung out with him all day! He was very thorough and didn’t rush you at all. Marvin was very knowledgeable and answered all of our questions. Everyone there was very friendly and worked with us to make sure our purchase was as pain-free as possible! More
by Jeep hair don’t care
Employees Worked With
Marvin Thornton
November 05, 2018
Best Service Ever I needed a loaner so work could be done on my truck, and drove a brand new van for the day. Marvin and Jim are the best I needed a loaner so work could be done on my truck, and drove a brand new van for the day. Marvin and Jim are the best More
by rjgaulke
Employees Worked With
Marvin Thornton, Jim Uhrich
November 05, 2018
Fast and friendly The wait was less than an hour, they have coffee, water, reading material in a room with lots of windows. So very comfy. Everyone super friendly. The wait was less than an hour, they have coffee, water, reading material in a room with lots of windows. So very comfy. Everyone super friendly. More
by carrie.garity
Employees Worked With
I don't remember their names, all were friendly.
October 29, 2018
Oil Change Like to take my car to the shop, where I purchased it, for service. They keep excellent records and advise what needs to be done and when. Service has Like to take my car to the shop, where I purchased it, for service. They keep excellent records and advise what needs to be done and when. Service has always been top notch! More
by mariocima
October 17, 2018
Excellent customer service! I found this car online. Sent an email and received a confirmation back that by email was received. I got a call from Bob the following business day a I found this car online. Sent an email and received a confirmation back that by email was received. I got a call from Bob the following business day and explained my situation to him. He set me up with an appointment to meet with Marvin the following day. Marvin greeted me at the door and he and Dan provided me with excellent customer service and did everything necessary to get me into the car I wanted. More
by dmeintz28
October 16, 2018
Good people Jim has gone the extra mile to help keep my Caliber with 264,000 miles on the road, thanks for all your help. We will be back. Jim has gone the extra mile to help keep my Caliber with 264,000 miles on the road, thanks for all your help. We will be back. More
by rugby2620
Employees Worked With
Jim Uhrich
