Dan Prince

I took my NEW vehicle in for my first OIL CHANGE AND TIRE ROTATION. Upon picking up my car and driving out the service door I noticed my engine was making a ticking noise, engine power reduced light was on, ROTATION. Upon picking up my car and driving out the service door I noticed my engine was making a ticking noise, engine power reduced light was on, check engine light was on annnnd low oil pressure light was on. I drove around the dealership and into the service entrance and told the advisor what was going on with my vehicle. The tech came. Checked my oil level and put in a lot of oil (seemed to me he forgot to add oil the first time and let me drive out of there with no oil in my vehicle) my tire pressure is 37, 35, 38, and 40 psi so did he not check my tire pressure either? Did he do anything. This doesn’t look good considering it was my first oil change at 4k miles. Then they took a minute to erase my check engine light code. I don’t trust that technician but the service advisors were great. I’ll be buying another new car there soon but will take my vehicles somewhere else for service. More

by nissanmona Verified Customer Verified Customer

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Very seamless transaction. The guys are very helpful in getting you into your new vehicle The guys are very helpful in getting you into your new vehicle More

by rayankee Verified Customer Verified Customer

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Very good service. Very streamlined financing. Great value. I would highly recommend purchasing a car from Anika Panuce. She is very knowledgeable and listens to you Very streamlined financing. Great value. I would highly recommend purchasing a car from Anika Panuce. She is very knowledgeable and listens to your needs when it comes to a vehicle. More

by dizzylakota Verified Customer Verified Customer

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We appreciated everyone’s friendliness and professionalism. Also, we like the no pressure atmosphere, and the car was very clean and priced fairly. We would definitely recommend this dealershi professionalism. Also, we like the no pressure atmosphere, and the car was very clean and priced fairly. We would definitely recommend this dealership and buy from them again. More

by nathancaves69@hotmail.com Verified Customer Verified Customer

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Exceeded expectations in both service and sales. Everyone was very helpful and friendly. Would highly recommend this dealership! Everyone was very helpful and friendly. Would highly recommend this dealership! More

by bowditch4 Verified Customer Verified Customer

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I appreciate that everyone is friendly and accommodating. From the salesmen to the service department. No one pushes us into making decisions. From the salesmen to the service department. No one pushes us into making decisions. More

by sandywhelan55 Verified Customer Verified Customer

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The best car buying experience I’ve had If you are considering buying a vehicle Burtness is the only place you need to look at. They are awesome people to work with and are always extremely If you are considering buying a vehicle Burtness is the only place you need to look at. They are awesome people to work with and are always extremely fair and friendly. They go above and beyond the average dealership to provide you with the service you would get from friend or family member. There is no hassle and that vulture like mentality you would get other places. It’s a no pressure buying experience plus there prices are fantastic and they give you a way better deal then you would get even after getting your leg pulled by a sales manager at a big dealer. Plus on top of that I got top value for my trade! I can honestly say the staff at Burtness is the best of the best and I will be a customer for life! I highly recommended them for anyone looking to get a new or used car or truck! More

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Great! Was a real pleasure dealing with Brad. No pressure and just made you feel comfortable. Hope to maybe buy a new car in the next year and Burtness wil Was a real pleasure dealing with Brad. No pressure and just made you feel comfortable. Hope to maybe buy a new car in the next year and Burtness will be my first stop. More

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Eager to please. The whole process was smooth and easy. All the necessary information was given upfront. No surprises. Barbara Madisen was very helpful and knowledgabl The whole process was smooth and easy. All the necessary information was given upfront. No surprises. Barbara Madisen was very helpful and knowledgable in explaining our new car's features More

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Best customer service around!!! I have only great things to say about all of the professional people I came into contact with at Burtness!!! I purchased my previous vehicle from the I have only great things to say about all of the professional people I came into contact with at Burtness!!! I purchased my previous vehicle from the Orfordville location and now from Whitewater. Both times I have been impressed with how they go out of their way .yup help me find the vehicle I was looking for. They worked within my budget and worked with me on my trade!!! I've always gone to them for servicing my vehicle as well. No complaints here!!! Thank you!! More

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