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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

June 09, 2024

Fast and friendly service. .every one was very nice..very busy place.. very good waiting area More

by LONEJOHNNIE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Coleman
Report | Print
Jun 11, 2024 -

Burnsville Toyota responded

Thank you for the positive review! We are thrilled to hear that you had a fast and friendly service experience at Burnsville Toyota. We strive to provide excellent customer service in a busy environment, and we are delighted that you found our waiting area enjoyable. We appreciate your feedback and hope to see you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 08, 2024

Outstanding service! Love the way they have the technician make a video of the repair process. Best idea ever! More

by RLH13459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Report | Print
Jun 11, 2024 -

Burnsville Toyota responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you appreciate our technician's repair process video. At Burnsville Toyota, we strive to provide outstanding service and innovative solutions for our customers. We look forward to seeing you again for your future automotive needs! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 08, 2024

I always feel better taking the car to Toyota for any car service and repair work. They know what they are doing and make every attempt to restore your car to normal condition. It was rather costly but I gue More

by PBRADLOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Report | Print
Jun 11, 2024 -

Burnsville Toyota responded

Thank you for your kind words and for choosing Burnsville Toyota for your car service and repair needs. We are delighted to hear that our team made your experience pleasant and hassle-free. We strive to provide top-notch service and ensure your vehicle is in optimal condition. If you ever need assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 07, 2024

Very easy to work with fantastic job. Both financial person and sales person were excellent people to work with. More

by BARNEY1807
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Giere, Patty Coleman
Report | Print
Jun 11, 2024 -

Burnsville Toyota responded

Thank you for the positive feedback, Barney! We are delighted to hear about your fantastic experience at Burnsville Toyota. Our team strives to make the car buying process smooth and enjoyable. We appreciate your kind words and look forward to assisting you again in the future. Safe travels! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 06, 2024

Very professional, friendly service, nice waiting area with coffee and snacks. Clean and quiet. People helpful. More

by JAKIRCH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember service persons names.
Report | Print
Jun 10, 2024 -

Burnsville Toyota responded

Thank you for your positive feedback about your experience at Burnsville Toyota. We are delighted to hear that you found our service to be professional and friendly. We take pride in our clean and quiet waiting area, and we're glad you enjoyed the amenities. Our team is always here to assist you, and we look forward to welcoming you back in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 05, 2024

Always friendly, great service. Drinks and snacks are provided. Chairs are comfy, and the windows provide natural sunlight for reading. More

by KAILEAKUBAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Jun 07, 2024 -

Burnsville Toyota responded

Thank you for the kind words! We're thrilled to hear that you had a positive experience at Burnsville Toyota. We take pride in providing a welcoming environment with excellent service. We look forward to welcoming you back for your next visit. Thank you for choosing Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 05, 2024

Fast and competent service provide by Cole and his team. Excellent communication and notice when service was completed. More

by LJMAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Jun 07, 2024 -

Burnsville Toyota responded

Thank you for your kind words! We are thrilled to hear that Cole and our team provided you with fast and competent service. We pride ourselves on excellent communication and timely updates. We look forward to serving you again at Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 05, 2024

Got an appointment same day. ("Maintenance required" button was on.). Service was timely and professional. More

by ruthl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Jun 07, 2024 -

Burnsville Toyota responded

Thank you for choosing Burnsville Toyota for your maintenance needs! We are delighted to hear that your service experience was both efficient and professional. Our team strives to provide top-notch service to all our customers. We look forward to welcoming you back for any future maintenance needs. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 04, 2024

Financial person cheating me,Toyota finance offer 4. 99%but he gave me 5.75% I know my eligibility More

by kamalanathanv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Xiong, Sean Giere, Caio Evangelista
Report | Print
Jun 06, 2024 -

Burnsville Toyota responded

Thank you for sharing your feedback with us. We take matters like this seriously and would like to investigate these finance concerns further. Please reach out to me directly so I can look into this. Your experience is important to us. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 04, 2024

Mark was very friendly, quick and helpful both the day we came in with our car issue as well as the day we brought it in to be serviced. More

by ktdraper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Report | Print
Jun 06, 2024 -

Burnsville Toyota responded

Thank you for the 5-star review, Mark was glad to assist you with your car needs. We appreciate your kind words and look forward to seeing you again at Burnsville Toyota for any future services. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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