Burnsville Toyota

I walked to the mall after dropping the car off. Chad said he would call me when the car was ready. After 1.5 hours I walked back to the service department and noticed my car was ready in the parki Chad said he would call me when the car was ready. After 1.5 hours I walked back to the service department and noticed my car was ready in the parking area. After waiting in the waiting area I asked at the desk if my billing was ready. They did not have any paperwork. She went to the service checkin area and asked about it. When she returned she informed me that Chad was working on it. After waiting another 10 minutes I went to Chad and it appeared that he had not started the paperwork. After another 10 minutes I was finally able to pay the bill and leave. I am very dissatisfied with this service visit. Chad never did call me and I feel he dropped the ball on this one. More

Service staff is always helpful, professional and friendly. That being said, the increasing cost of an oil change at the dealership will force me to look elsewhere for this service. friendly. That being said, the increasing cost of an oil change at the dealership will force me to look elsewhere for this service. More

I thought Patty was very helpful and enjoy working with her.She was upfront with all my questions. her.She was upfront with all my questions. More

Pleased with. the friendly honest service. Provided thorough information about features on the vehicle so we could drive it comfortably and safely. Tim Parker did a the friendly honest service. Provided thorough information about features on the vehicle so we could drive it comfortably and safely. Tim Parker did a great job as our sales person. More

Dave did a great job and was very customer focused. Wished we could have gotten more for our trade. Wished we could have gotten more for our trade. More

Professional service with exceptional and knowledgeable staff who provided me the entrusted service and competitive pricing staff who provided me the entrusted service and competitive pricing More

$118. 00 charge is way too high for a 5 qt oil change! Have only done business with Burnsville Toyota and would like to continue. 00 charge is way too high for a 5 qt oil change! Have only done business with Burnsville Toyota and would like to continue. More

Tyler was very knowledgeable and helpful; good representative of B. T. Also want to thank Roy, who gave me a ride home. People in his position are also front line workers who need to be recogniz representative of B. T. Also want to thank Roy, who gave me a ride home. People in his position are also front line workers who need to be recognized. More

Professional, efficient, and personable. All went as expected and was accomplished in a timely manner. All went as expected and was accomplished in a timely manner. More

Has a great time while visiting. The dealership was friendly and welcoming. Definitely would come back for my next car The dealership was friendly and welcoming. Definitely would come back for my next car More