Burnsville Toyota
Burnsville, MN
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1,511 Reviews of Burnsville Toyota
Came in got my car checked in went to sit down . Went to pay and as I was in lobby found a coupon . When I went up to pay ,showed coupon and was told that I needed to tell the person who checks yo Went to pay and as I was in lobby found a coupon . When I went up to pay ,showed coupon and was told that I needed to tell the person who checks you in about it .Took another 10 minutes to find a person to get the coupon on the bill . More
Pleasant people, clean comfortable waiting area and quick service. I am irritated that I received a notice about needed work - in the mail - more than a week after bringing my car in for service. Needless service. I am irritated that I received a notice about needed work - in the mail - more than a week after bringing my car in for service. Needless to say I will bring my car someplace else to verify the parts are indeed needed - now??? Rather than expecting to do all the needed work at my next scheduled service time. What a rip off! More
The reason why I give 3*, they asked me if it's ok to fix my car with the estimated price $327 then i agreed. When they came with the actual price, it was double that the estimated $868 something like that. my car with the estimated price $327 then i agreed. When they came with the actual price, it was double that the estimated $868 something like that. without telling me they fix my car. What ever it's I got disappointed about the payment. More
Got very expensive. Prices are 4 to 5 time more than before. Oil change used to be round $30 but now over $100. Prices are 4 to 5 time more than before. Oil change used to be round $30 but now over $100. More
Platinum Service! My service advisors Conner, Tes, and Tyler possess “World Class Customer Service”. They are the best in my opinion. My service advisors Conner, Tes, and Tyler possess “World Class Customer Service”. They are the best in my opinion. More
I walked to the mall after dropping the car off. Chad said he would call me when the car was ready. After 1.5 hours I walked back to the service department and noticed my car was ready in the parki Chad said he would call me when the car was ready. After 1.5 hours I walked back to the service department and noticed my car was ready in the parking area. After waiting in the waiting area I asked at the desk if my billing was ready. They did not have any paperwork. She went to the service checkin area and asked about it. When she returned she informed me that Chad was working on it. After waiting another 10 minutes I went to Chad and it appeared that he had not started the paperwork. After another 10 minutes I was finally able to pay the bill and leave. I am very dissatisfied with this service visit. Chad never did call me and I feel he dropped the ball on this one. More

