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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

May 10, 2024

Very friendly staff. Quick service. We take all our vehicles here for service and will continue to do so! More

by SSTUCKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Ott, Joe Igoe
May 14, 2024 -

Burnsville Toyota responded

Thank you for your loyal support and trust in Burnsville Toyota for servicing all your vehicles. We're delighted to hear about your positive experiences with our friendly staff and quick service. We look forward to continuing to provide you with top-notch service in the future. See you next time! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 09, 2024

Thank you very efficient. Thanks very informative and ready to sell nee services that met the needs More

by CINDY35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak
May 13, 2024 -

Burnsville Toyota responded

Thank you, Cindy, for the fantastic 5-star review! We're thrilled to hear that you found our team efficient and informative, and that we were able to provide services that met your needs. We appreciate your support and look forward to assisting you again in the future at Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 08, 2024

Jeff was awesome! Jeff found the perfect Tundra for me and I love driving this truck! Thank you Jeff and all the folks at Burnsville Toyota! More

by dave.gavic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caio Evangelista, Jeff Coleman
May 10, 2024 -

Burnsville Toyota responded

Thank you, Dave! We're thrilled to hear that Jeff was able to find the perfect Tundra for you. We appreciate your kind words and are delighted that you love driving your new truck. Enjoy the ride, and please don't hesitate to reach out if you ever need anything from Burnsville Toyota! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 07, 2024

i dont' mind filling out reviews but dont' have time for a wordy review each time. More

by RISKALLAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
May 09, 2024 -

Burnsville Toyota responded

Thank you for the 5-star rating! We appreciate your time and willingness to leave feedback, even if it's brief. Your support means a lot to us at Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 07, 2024

Efficient. Good communication via personally as well as on video. Got me in early. Friendly Polite More

by DAR.CRUSHSHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
May 09, 2024 -

Burnsville Toyota responded

Thank you for your kind words! We are thrilled to hear that you found our communication efficient and our team friendly and polite. We always strive to provide top-notch service to our customers. We appreciate your feedback and look forward to assisting you again in the future. Safe travels! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 07, 2024

We had a very poor salesman in 2021. This time with Riley Price was great! Very good salesman and listened and answered all our questions! Helped us find the right car for us! Thank you More

by lerae_urban
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Riley Price, Kevin Xiong
May 09, 2024 -

Burnsville Toyota responded

Thank you for your positive review of your experience with Riley ! We are delighted to hear that he provided exceptional service, listened to your needs, and helped you find the perfect car. We appreciate your kind words and your trust. If you ever need anything in the future, feel free to reach out to us. Thank you for choosing Burnsville Toyota! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 05, 2024

I found scratches on my console (passenger side). Vehicle is only 6 mos old. Not happy! More

by EMDEX001
Recommend Dealer
No
Employees Worked With
Mario Najera
May 07, 2024 -

Burnsville Toyota responded

I appreciate you bringing this to my attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 04, 2024

We expect top quality care and service from staff at Burnsville Toyota and they never fail to deliver! Thank you! More

by EBRABEC54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
May 07, 2024 -

Burnsville Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 04, 2024

Tyler Johnston is a great service advisor. From start to finish he keeps you informed as the how things are going. And comes and gets you when everything is done and its time to go. More

by JB.PSNEUMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
May 07, 2024 -

Burnsville Toyota responded

JB, thank you for the awesome feedback! You're right, Tyler is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 04, 2024

Great customer service, very knowledgeable and friendly. No pressure salespeople and they give you your space. More

by ken@surfacingsolution.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chaz Oatis, Eric Samsel, Kevin Xiong, Caio Evangelista
May 07, 2024 -

Burnsville Toyota responded

Your compliments and kind words mean so much to us and our team, Ken! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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