Burns Ford
Lancaster, SC
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373 Reviews of Burns Ford
Great dealership! My husband and I were looking to Great dealership! My husband and I were looking to purchase a new Ford 150 FX4. After locating one we were interested on online through Burns Ford Great dealership! My husband and I were looking to purchase a new Ford 150 FX4. After locating one we were interested on online through Burns Ford, we decided to contact them. We were connected with Levi, their Internet Sales Manager - he was incredibly helpful. Levi told us all we needed to know about the truck gave us an appetizing price and even agreed to deliver the truck free of charge if we decided it was the right vehicle for us. Long story short, my husband and I ended up driving to the dealership - 3 hours away, to see the vehicle in person. Levi and his Business Manager, Freddy, agreed to stay after hours on a Saturday evening to await our arrival and inspection of the vehicle. They had the truck parked towards the front of the dealership for our convenience and allowed us ample time to look over/drive the truck. Both were more than willing to answer any questions about Ford, the truck and all of its options. When we decided that the truck was the vehicle for us, Freddy sat down with us and thoroughly explained all of our financing options and other related paperwork. Meanwhile, since the service center was closed, Levi took it into his own hands to wipe down the truck and take care of all minor details. Levi and Freddy did all that they possibly could to ensure that we were happy customers and were completely satisfied with the vehicle we were about to purchase. It has been about two weeks since we have purchased the truck - Levi has been in contact with us several times regarding the vehicle and its options. He has also promptly responded to our phone calls and e-mails. Overall - WONDERFUL SERVICE! More
Burn's Ford is an exceptional dealership for both sales and service. Our family has purchased new and pre-owned vehicles from Burn's and we have all our vehicles serviced there. We receive personal friendl and service. Our family has purchased new and pre-owned vehicles from Burn's and we have all our vehicles serviced there. We receive personal friendly service each and every time. I would not think of doing business anywhere else! More
Everyone was very friendly and helpful when I purchased a used truck from Burns. They were very easy to work with when I had to wait until the next Monday to purchase the truck. They were very helpful when used truck from Burns. They were very easy to work with when I had to wait until the next Monday to purchase the truck. They were very helpful when I found a problem with the truck and the service department was very easy to work with. More
I chose this dealership to buy my new vehicle because of the reputation I had heard about it. When I went to look at the vehicles on the lot, I was very impressed with how helpful the saleman was. He appe the reputation I had heard about it. When I went to look at the vehicles on the lot, I was very impressed with how helpful the saleman was. He appeared very knowledgable to understood what I was looking for. More
Levi allowed me to have the best car buying experience I have ever had in my 48 years of buying cars. I found what I wanted on there website and told him they type of vehicle I had and the condition it was have ever had in my 48 years of buying cars. I found what I wanted on there website and told him they type of vehicle I had and the condition it was in. He made me an offer without ever seeing my car and I made a counter offer which they accepted. My car was delivered and they picked up my trade in. I never had to leave my office to make a car purchase. Bottom line it just does not get any better than that. I can assure you that when I need another vehicle I will once again go to there website. I had a truly pleasurable buying experience from Burns Ford. Thank you More
I just completed a remote-purchase of used vehicle purchase with Levi at Burns Ford (I live in Denver). The buying experience was exceptional! Levi and I agreed to a price very quickly. After comp purchase with Levi at Burns Ford (I live in Denver). The buying experience was exceptional! Levi and I agreed to a price very quickly. After completing the purchase, Levi arranged for the vehicle to be shipped. There were some delays with the shipping company he had planned to use...so Levi quickly found an alternative company to use. Throughout this entire process Levi PROACTIVELY kept me informed/updated. When the vehicle arrived it was in perfect condition as described by Levi. I can honestly tell you that my buying experience with Levi/Burns Ford was tremendous! Levi was extremely processional, friendly and committed to an exceptional "complete buying experience" for me. Based on my experience I would absolutely recommend working with Levi and feel extremely comfortable buying a vehicle remotely. I will seek out Levi and Burns Ford the next time I am in the market for a vehicle...even though I live in Denver! More
I have perhaps already shared my experience with Burns and specifically Levi, with no less than half a dozen people. I have purchased many cars over the years (new and used)and I can say WITHOUT hesitati and specifically Levi, with no less than half a dozen people. I have purchased many cars over the years (new and used)and I can say WITHOUT hesitation, that the experience I had with Levi, from the moment I saw him in the parking lot, to the moment I drove away in a new Mustang a week later, was nothing less than the best ever. Levi listened to every single request I had at the onset and followed up swiftly and completely. He was diligent, thorough, consistent and superior throughout the experience. Levi also worked within a very specific perameter I set for my trade and the car I was looking for. He stayed in touch while he looked to make the transaction reality and never waivered from a clear, honest, professional and helpful path. Honestly, I've never had a more pleasurable experience buying a car, nor a more streamlined and efficient experience. To be fair and relative, I visited another Ford dealership several days prior to meeting Levi and the experience while fine, was not even on the same playing field with Burns. Levi carried Burns (and himself) at a level honestly above anything I can remember witnessing in a long time- within ANY product or service category. Levi is phenomenal at what he does which is to say taking care of his clients and making them feel valued. Beyond Levi, my experience with finance and delivery of my new Mustang from Burns was also fantastic. I'll continue to encourage people I know to give Burns the opportunity to find them a car- Ford and or otherwise. Again- Levi is in the top 1% of any sales professional I've EVER encountered. More
Could not have been treated better or more fairly. Levi was extremely helpful, was not high pressure in any sense and went above and beyond to make a deal work for us. was extremely helpful, was not high pressure in any sense and went above and beyond to make a deal work for us. More
The experience was very positive. The staff were friendly and helpful. There were no surprises about the price, which was very reasonable. The vehicle was as advertised. The salesman explained the features o and helpful. There were no surprises about the price, which was very reasonable. The vehicle was as advertised. The salesman explained the features of the truck before the test drive. The staff made sure I got all the appropriate factory incentives. They recommended financing but were helpful when I chose to use a different source. More